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Patient Access Service Representative Jobs in River Ridge, LA

Global Pharma Tek

Customer Service Rep

Harahan, LA · On-site

$14.25 - $19.25/hr

Customer Service Rep 1st shift hours: Monday - Friday 8am - 5pm Location: Harahan, LA 70123 ... • Entering patient information into a customer information system • Ensuring customer ...

CapLeo Global

Customer Service Rep

Harahan, LA · On-site

$14.25 - $19.25/hr

Customer Service Representative As a healthcare customer service representative, you will be ... · Entering patient information into a customer information system · Ensuring customer ...

Quipt Home Medical

Customer Service Representative

Metairie, LA · On-site

$14.75 - $20/hr

Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As ... Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) * Difference ...

Quipt Home Medical

Customer Service Representative

Metairie, LA · On-site

$14.50 - $19.50/hr

Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As ... Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) * Difference ...

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Patient Access Service Representative information

See River Ridge, LA salary details

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How much do patient access service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient access service representative in River Ridge, LA is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access service representative do?

A patient access service representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and customer service skills to assist patients and facilitate smooth administrative operations.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in healthcare settings or familiarity with electronic health records and scheduling systems. Certification is not usually required but can enhance job prospects.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What cities near River Ridge, LA are hiring for Patient Access Service Representative jobs? Cities near River Ridge, LA with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you

Future Opening: Patient Access and Communication Representative FT

St Thomas Community Health Center

New Orleans, LA • On-site

$13 - $15/hr

Other

Re-posted 12 days ago

Job description

St. Thomas Community Health Center Patient Service Associate/Operator Job Description

To provide personalized and service oriented assistance for patients/customers under the supervision of Clinic Manager and Team Leader. The Patient Service Associate implements all aspects of the clerical side of health care delivery to patients/customers. Maintain a positive work relationship with all staff members for the good of the patient/customer and institution. The employee should demonstrate the ability to provide care and service with individuals of all age groups. Demonstrates actions consistent with St. Thomas Community Health Center's Service Principles as duties are performed on a daily basis.

Minimum Qualifications:

  • Education, Experience & Training: High School diploma or equivalent. 2 years Administrative Experience Preferred. College Graduate Preferred.
  • Other Qualifications: Maintain confidentiality in matters related to co-workers and patients. Adhere to Professionalism with dress code/manners CPR Healthcare Provider certification. Personable (for meeting/greeting patients/customers) Computer literacy (Mainframe or PC) Phone etiquette - handle heavy volume multi-line Spelling/grammar aptitude Good written/verbal communication skills Set priorities/follow directions Adjust to various demands Minimum typing speed 35 wpm Effective Communication Skills Cooperative Skills Ability to work under pressure Organizational Ability Time Management Problem-Solving Skills Team Work

This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be a comprehensive listing of all duties and responsibilities. Contents are subject to change at management's discretion. Compensation: $13.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

St. Thomas Community Health Center is committed to equal employment opportunity as a sound business practice. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law.

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