ZipRecruiter

Log In

1

Patient Access Service Representative Jobs in Decatur, AL

Huntsville Hospital

Patient Services Rep

Madison, AL · On-site

$15 - $19/hr

Job Title Patient Registration Representative Greets the public, patients, and families. Obtains ... Handles all customer service issues in a customer friendly manner. Accurately listens and responds ...

Tower Loan

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

Customer Service Representative We take pride in what we do! Deciding to come grow with us is an ... We provide individuals with responsible access to credit to help them achieve their financial goals.

Tower Loan

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... We provide individuals with responsible access to credit to help them achieve their financial goals.

Towerloan

Customer Service Representative

Decatur, AL

$15 - $20.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... We provide individuals with responsible access to credit to help them achieve their financial goals.

previous page

Showing results 41-60

All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Decatur, AL

Patient Access Service Representative information

See Decatur, AL salary details

$11

$17

$22

How much do patient access service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient access service representative in Decatur, AL is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.81 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What cities near Decatur, AL are hiring for Patient Access Service Representative jobs?

Cities near Decatur, AL with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Decatur, AL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,432 per year, or $17 per hour.

Patient Access Associate (Full-time; Days) - Lakeview Hospital Emergency Department Northshore

LCMC Health

Tanner, AL • On-site

Full-time

Re-posted 11 days ago

LCMC Health rating

6.7

Company rating: 6.7 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

531st of 888 rated healthcare providers

Job description

Your job is more than a job
🚨 Be the Calm in the Chaos-When Every Second Counts
In the Emergency Department, no two moments are the same-and your role is critical.
As a Patient Access Associate, you're often the first point of contact during some of a patient's most stressful and urgent situations. Whether it's an unexpected emergency or a critical moment, you bring calm, clarity, and compassion from the very start.
Your ability to stay focused, organized, and empathetic helps patients and families feel supported-even in high-pressure situations.
💼 What You'll Do (aka Keep Things Moving in Critical Moments)
  • Greet and assist patients and families with urgency and empathy
  • Register patients quickly and accurately during emergency visits
  • Verify insurance, demographics, and required documentation
  • Communicate clearly and compassionately in high-stress situations
  • Support admissions, transfers, and discharges as needed
  • Partner with clinical teams to maintain patient flow and efficiency

⚡ What Makes You Great in the ED
  • You thrive in a fast-paced, high-acuity environment
  • You stay calm, focused, and professional under pressure
  • You can multitask without sacrificing accuracy
  • You lead with empathy while maintaining efficiency
  • You communicate effectively with patients, families, and care teams

🧠 What You Bring
  • Strong customer service skills and emotional intelligence
  • High attention to detail and accuracy
  • Ability to prioritize and adapt quickly in real time

📋 Minimum Requirement
  • High School Diploma or GED (or equivalent experience)

🎯 Why This Role Matters
In the Emergency Department, patients don't have the luxury of planning ahead-they rely on you in critical moments.
Your role helps create order, clarity, and support when it's needed most.
💙 Make a difference when it matters most-one patient, one moment at a time.
WORK SHIFT:
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary
Your extras
  • Deliver healthcare with heart.
  • Give people a reason to smile.
  • Put a little love in your work.
  • Be honest and real, but with compassion.
  • Bring some lagniappe into everything you do.
  • Forget one-size-fits-all, think one-of-a-kind care.
  • See opportunities, not problems - it's all about perspective.
  • Cheerlead ideas, differences, and each other.
  • Love what makes you, you - because we do

You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

What LCMC Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

LCMC Health logo

About LCMC Health

Sourced by ZipRecruiter

LCMC Health, located in New Orleans, Louisiana, US, is a non-profit health system committed to providing high-quality healthcare services. Established in the year 2009, the company operates in the healthcare industry and dexterously manages several institutions, including children’s hospitals, academic medical centers, and local area hospitals. Employing over 8,500 skilled professionals across its network, LCMC Health's mission is to provide healthcare that goes beyond the ordinary to make a positive difference in every life it touches. Their core values encapsulate this mission too, prominently featuring care, innovation, trust, and respect.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

New Orleans, LA, US

Year founded

2009

Social media

FacebookTwitter

View All LCMC Health Jobs

Apply