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Patient Access Service Representative Jobs in Decatur, AL

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

Using computerized systems to access the details of customers. * Promoting certain financial ... Customer Service Representatives know how to diffuse a tense situation and do everything within ...

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

Using computerized systems to access the details of customers. * Promoting certain financial ... Customer Service Representatives know how to diffuse a tense situation and do everything within ...

QC Holdings-LendNation

Customer Service Representative

Athens, AL · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Lend Nation is looking for an energetic, positive Full-Time ... QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as ...

QCHI

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a part time entry-level position that has great ... QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as ...

QC Holdings-LendNation

Customer Service Representative

Huntsville, AL · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Lend Nation is looking for an energetic, positive Full-Time ... QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as ...

QCHI

Customer Service Representative

Decatur, AL · On-site

$14/hr

The Customer Service Representative opportunity is a part time entry-level position that has great ... QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a full-time entry-level position that has great ... QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as ...

QCHI

Customer Service Representative

Athens, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a full-time entry-level position that has great ... QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a full-time entry-level position that has great ... QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as ...

QCHI

Customer Service Representative

Athens, AL · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a full-time entry-level position that has great ... QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as ...

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All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Decatur, AL

Patient Access Service Representative information

See Decatur, AL salary details

$11

$17

$22

How much do patient access service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient access service representative in Decatur, AL is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.81 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What cities near Decatur, AL are hiring for Patient Access Service Representative jobs?

Cities near Decatur, AL with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Decatur, AL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,432 per year, or $17 per hour.

Patient Services Representative

Central North Alabama Health Services Inc

Huntsville, AL • On-site

$15 - $18/hr

Full-time

Re-posted 27 days ago

Job description

Location: Huntsville Family Health Center, Huntsville, AL Schedule: Monday-Tuesday 8 AM-6 PM; Wednesday-Friday 8 AM - 5 PM + Required OT Pay Range: $15-$18 Based on level of experienceCentral North Alabama Health Services, Inc. (CNAHSI) is dedicated to delivering comprehensive, high-quality healthcare to the communities we serve. Through our five community health centers, we provide medical, dental, pharmacy, behavioral health, and chiropractic services to underrepresented populations across Madison, Limestone, and Morgan counties.

As a Joint Commission-accredited and Patient-Centered Medical Home Certified Organization, we are committed to improving lives by ensuring access to compassionate and exceptional care for all.Are you passionate about creating exceptional patient experiences?The Patient Services Representative is the first point of contact for patients and visitors. This role ensures a welcoming, efficient, and confidential environment while managing front office operations. You will help create a positive first impression and support an outstanding patient experience

Key Responsibilities: Please note, these are not all inclusive. Assist in routing telephone calls and messages to the appropriate staff Verify patient demographics and maintain accurate records and documentation Make patient appointments Collect co-pays and post charges promptly Insurance verification Provide patients with clear information regarding office policies and procedures Foster an atmosphere of trust and confidence for patients and visitors Maintain strict confidentiality and accuracy of patient information Promote a positive organizational image to patients, vendors, and the public Perform other duties as assigned in a timely and accurate manner

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