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Patient Access Representative Jobs in Highlands Ranch, CO

CCRM Fertility

Patient Access Coordinator

Lone Tree, CO · On-site

$18 - $19/hr

The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. * Greet and ...

CCRM Fertility

Patient Access Coordinator

Denver, CO · On-site

$19 - $24/hr

The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. * Greet and ...

CCRM Fertility

Patient Access Coordinator

Lone Tree, CO · On-site

$18 - $19/hr

The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. * Greet and ...

Imh

Patient Access Acute Representative Float

Denver, CO · On-site

$19.41 - $28.14/hr

A Patient Access Representative I - Float is responsible for traveling to regional locations as staffing dictates and providing excellent customer service and facilitating the registration and ...

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Patient Access Representative information

See Highlands Ranch, CO salary details

$12

$19

$25

How much do patient access representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient access representative in Highlands Ranch, CO is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.21 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
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The top searched job categories for Patient Access Representative jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Patient Access Representative jobs?

Cities near Highlands Ranch, CO with the most Patient Access Representative job openings:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 30% Part Time, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,582 per year, or $20 per hour.

Patient Access Rep

Greenwood Village, CO • On-site

Panorama Orthopedics and Spine Center
See more jobs at Panorama Orthopedics and Spine Centerexternal

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
Why UMP?
UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission-delivering high-quality spine care in a thriving clinical environment.
About Panorama Orthopedics & Spine Center
Panorama is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients' quality of life. As part of this team, you'll work alongside top spine specialists in a supportive and forward-thinking practice.
Help us bring exceptional orthopedic care to the communities of Denver-where your expertise can truly make a difference.
Benefits:
  • Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
  • Dental & Vision Insurance
  • 401(k) with Annual Employer Contributions
  • Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
  • Employee Assistance Program (EAP): Employer-paid support for life's challenges
  • Generous Paid Time Off:
    • Up to 4 weeks of PTO starting out. (Increases with tenure)
    • 7 paid holidays + 2 floating holidays
    • Pay information: $18-$23/hour

Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.
"Applications accepted until August 20, 2026"
Position Overview
The Patient Access Representative is responsible for delivering an exceptional, concierge-level patient experience throughout every stage of care. This role serves as the primary point of contact for patients, managing all aspects of the patient journey-from warmly welcoming and registering patients to verifying insurance, coordinating care, scheduling services, and facilitating ongoing communication. The Patient Access Representative ensures a seamless, personalized experience by anticipating patient needs, coordinating with clinical and administrative teams, and providing proactive support to patients and their families. The ideal candidate is highly organized, service-oriented, and committed to delivering outstanding patient care and satisfaction.
Essential Functions
Provide exceptional customer service with a concierge-style approach to patients, families, providers, and team members through prompt responses, proactive communication, and professional interactions.
  • Serve as the primary point of contact for patients throughout their care journey, ensuring a seamless and personalized experience.
  • Verify insurance eligibility, benefits, and coverage to ensure accurate billing and treatment authorization.
  • Collect patient copayments, coinsurance, deductibles, and outstanding balances in accordance with practice policies.
  • Generate and communicate patient financial estimates and assist patients with understanding their financial responsibilities.
  • Schedule appointments, procedures, imaging, therapy services, and follow-up visits while coordinating care across multiple providers and services.
  • Assist patients with completing required forms and address questions related to insurance, billing, treatment plans, and office procedures.
  • Manage referral processes and obtain prior authorizations as required for services, procedures, imaging, and specialty care.
  • Maintain accurate and complete patient records by scanning and uploading documentation into the electronic medical record (EMR) system.
  • Collaborate closely with providers and clinical staff to ensure timely and efficient patient care coordination.
  • Maintain productivity, quality, and service standards established by the Pure Clinic Manager.
  • Support clinic operations by cross-training and providing coverage for team members as needed.
  • Ensure compliance with HIPAA, payer requirements, and organizational policies and procedures.
  • Identify opportunities to enhance the patient experience and contribute to a culture of service excellence.

Other:
• Assist team members as needed.
• Other duties as assigned.
Knowledge/Skills Abilities Required
• High School Diploma or GED required.
• 2 Years of medical office or customer service experience preferred.
• Excellent computer/10-key skills.
• Knowledge with Word and Excel systems.
• Excellent interpersonal communication skills and customer service skills.
• Ability to maintain quality control standards.
• Ability to meet deadlines.
• Knowledge of EHR system is a plus.
#PANO
Salary Description
$18-$23/hour

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