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Patient Access Associate Jobs in Nebraska (NOW HIRING)

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$13

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$22

How much do patient access associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient access associate in Nebraska is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.87 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Nebraska? The most popular types of Patient Access jobs in Nebraska are:
What cities in Nebraska are hiring for Patient Access Associate jobs? Cities in Nebraska with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,464 per year, or $18.5 per hour.

BH Operations Manager

ONEWORLD COMMUNITY HEALTH CENTERS INC

Omaha, NE • On-site

Full-time

Medical, Dental, Life, Retirement

Re-posted 7 days ago

Job description

Job DutiesThe Behavioral Health Operations Manager is responsible for the operational oversight, workflow management, and day-to-day administrative functions of Behavioral Health services across OneWorld Community Health Centers. Under the direction of the Associate Director of Operations, this position ensures the effective, efficient, and compliant operation of Behavioral Health clinic services through leadership of Behavioral Health Referral Navigators and operational support staff.The Behavioral Health Operations Manager works in close partnership with the Associate Medical Director of Behavioral Health, Associate Behavioral Health Directors, and clinic leadership to support quality patient care, improve access to services, optimize workflows, and achieve organizational performance goals. While collaborating closely with Behavioral Health leadership, this position serves as the primary operational leader for Behavioral Health clinic operations, patient navigation services, scheduling processes, quality initiatives, and departmental performance within the behavioral health department.
  • Organizes and oversees the day-to-day operations of Behavioral Health services to ensure efficient workflows, timely patient access, and exceptional customer service.
  • Develops, implements, communicates, and continuously evaluates Behavioral Health operational policies, procedures, and workflows in collaboration with Operations and Behavioral Health leadership.
  • Maintains up-to-date knowledge of referral processes and mental health resources throughout the community
  • Directly supervises Behavioral Health Referral Navigators and other assigned operational support staff.
  • Oversees therapist and referral navigator scheduling processes to maximize patient access, provider productivity, and operational efficiency.
  • Maintains operational oversight of Behavioral Health office space, equipment, supplies, and inventory while adhering to approved budgets.
The tasks outlined above are intended to provide a general overview of the role and are not an exhaustive list of all duties, responsibilities, or job functions. Additional tasks may be assigned as needed to support the business, and responsibilities may evolve to meet the changing needs of the organization. 
  • Bachelor's degree in healthcare administration, Business Administration, Public Health, Psychology, Social Work, Human Services, or a related field preferred.
  • Minimum of three years of leadership, supervisory, or management experience in a healthcare setting.
  • Experience supervising patient navigation, referral management, case management, or operational support staff preferred.
  • Experience in a mental health setting preferred.
  • Strong knowledge of healthcare operations, workflow improvement, scheduling, quality improvement, and performance management.
  • Knowledge of Medicaid, Medicare, commercial insurance, and healthcare compliance requirements preferred.
  • Excellent organizational, leadership, communication, and problem-solving skills.
  • Strong proficiency with Microsoft Office applications and electronic health record systems.
  • Proficiency in English and Spanish required. 
OneWorld Community Health Centers, Inc. provides a competitive benefits package that includes Medical, Dental, and Life Insurance; Tuition Reimbursement; 401(k); free fitness center, and more.  If you want to apply your unique skillset to a diverse, caring, growing nonprofit that serves 50,000+ patients, please apply.You can make a difference – in your life and the lives of others.OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices.  We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.Equal Opportunity Employer

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