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Patelco Jobs (NOW HIRING)

Patelco Credit Union

Branch Team Lead

Roseville, CA

$27/hr

About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in ...

Patelco Credit Union

Sr Internal Auditor

Dublin, CA · On-site

$131K/yr

About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in ...

Patelco Credit Union

Branch Team Lead

Fremont, CA

$30/hr

About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in ...

Patelco Credit Union

Branch Team Lead

Fremont, CA · On-site

$30/hr

About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in ...

Patelco Credit Union

Branch Team Lead

Daly City, CA · On-site

$33/hr

About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in ...

Patelco Credit Union

Lead Recruiter

Dublin, CA · On-site

About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in ...

Patelco Credit Union

Branch Team Lead

Roseville, CA · On-site

$27/hr

About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in ...

Patelco Credit Union

Executive Assistant

Dublin, CA · Hybrid

$41.51 - $48.83/hr

About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in ...

Bright Mind Solutions LLC

Sr. Internal Auditor

Dublin, CA · On-site

$95K - $118K/yr

Acts as an organizational ambassador by professionally representing Patelco within and outside of the credit union. Working with Others - Communication Demonstrates ability to present with impact and ...

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Patelco information

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$25K

$60.5K

$96.5K

How much do patelco jobs pay per year?

As of Jun 9, 2026, the average yearly pay for patelco in the United States is $60,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patelco Credit Union Member Services Representative, and why are they important?

To excel as a Member Services Representative at Patelco Credit Union, you need strong customer service skills, attention to detail, and a background in banking or finance, often supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and basic financial products is typically required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively assist members. These abilities are vital for delivering high-quality service, ensuring member satisfaction, and maintaining the credit union's reputation.

What is a Patelco employee and what do they do?

A Patelco employee works for Patelco Credit Union, which is a member-owned, not-for-profit financial institution. Employees at Patelco fill various roles, including customer service, loan processing, financial advising, and branch management. Their primary responsibility is to assist members with their banking needs, such as opening accounts, processing transactions, and providing guidance on financial products and services. Patelco employees are also expected to uphold the organization's values of service, integrity, and community support.

What are some common challenges faced by Member Service Representatives at Patelco Credit Union, and how can new hires prepare for them?

Member Service Representatives at Patelco Credit Union often face the challenge of balancing high-quality customer service with the need to meet sales and compliance goals. They interact with a diverse member base, which requires patience, strong communication skills, and in-depth knowledge of Patelco’s financial products. New hires can prepare by familiarizing themselves with Patelco’s offerings, actively practicing problem-solving scenarios, and developing multitasking abilities to handle transactions efficiently while addressing member concerns. Team collaboration is key—reaching out to colleagues and participating in ongoing training can help ease the transition and ensure success in this dynamic environment.

What is the difference between Patelco vs Credit Union Teller?

AspectPatelcoCredit Union Teller
CredentialsTypically requires high school diploma or equivalent; some positions may prefer customer service experienceHigh school diploma or equivalent; customer service skills often preferred
Work EnvironmentBank branches, customer service centers, or remote workBank branches, credit union offices, customer service areas
Employer & IndustryCredit unions, financial servicesCredit unions, financial services
Common Search & ComparisonPatelco vs Credit Union Teller

Patelco and credit union tellers both work in financial institutions providing customer service, cash handling, and account assistance. While Patelco is a specific credit union, a credit union teller is a general role found across many credit unions. The main differences lie in the specific employer and branding, but the job requirements and work environment are quite similar.

More about Patelco jobs
What cities are hiring for Patelco jobs? Cities with the most Patelco job openings:
What states have the most Patelco jobs? States with the most job openings for Patelco jobs include:
What job categories do people searching Patelco jobs look for? The top searched job categories for Patelco jobs are:
Patelco jobs near you
Infographic showing various Patelco job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, and 11% Hybrid job distribution, with an average salary of $60,464 per year, or $29.1 per hour.
Manager, Retail Branch II

Manager, Retail Branch II

Patelco Credit Union

Daly City, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

About Patelco Credit Union
Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.
We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.
We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you.
Overview
The Branch Manager II will develop team members, create strategic plans, and execute Retail initiatives to enhance member experience through identified opportunities and strategies. In this role, responsibilities will include managing and providing vision and leadership to the branch team members. As a Branch Manager II, you must display passion for member's financial well-being, as well as be able to showcase and coach to.
Responsibilities
  • Create and implement strategies to capitalize on opportunities, highlight the features and benefits of our products and services, support overall credit union member services, promotions and member service objectives and expectations.
  • Act as a cluster leader for multiple branches across the retail network
  • Mentor and trainer for incoming branch managers
  • Lead team to pilot new initiatives, products, and services
  • Retail subject matter expert involved with, and leader of, organizational wide projects, initiatives, and campaigns
  • Support development of region wide performance assessment and remediation efforts
  • Act as a regional leader in the absence of regional directors and/or performance managers
  • Develop a culture within the branch in which quality and continuous improvement on all performance accountabilities and member interactions.
  • Inspire a highly efficient and productive branch team focused on delivering exceptional member service and offering solutions to improve members' financial well-being by tailoring recommendations with Patelco's products, services, and digital solutions.
  • Ensure all team members are trained on all functions within the branch through effective communication and implementation of new/revised policies and procedures.
  • Identify any potential issues keeping the branch and team members from providing exceptional member service and collaborate on solutions with the Retail Performance Manager and Regional Director.
  • Respond and monitor branch's Financial Wellbeing Survey feedback from members, and provide coaching, training and feedback to team members and departments as necessary.
  • Ensures delivery of exceptional member experience and handles member escalations with a sense of urgency.
  • Supports the career development of team members through consistent coaching, professional development, and purposeful career pathing steps.
  • Collaborates with business partners to proactively acquire new business relationships and expand existing business relationships.
  • Engages within the community as a Patelco ambassador to increase membership awareness and growth.
  • Understands and models the Mission, Vision, and Core Values with both team members and members.
  • Manages and leads team members through a changing environment and resolves stressful situations with tact and diplomacy.
  • Maintains thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures and bank products and services.
  • Ensures the daily branch operations are conducted in accordance with established credit union policies to include legal and regulatory requirements.
  • Analyze data reporting and tools to interpret and manage branch performance.
  • Recommends changes to senior management and implements decision within delegated authority.
  • All other duties as assigned

Qualifications
  • Bachelor's degree (B.A./B.S.) or AA in business related discipline or equivalent (preferred)
  • 5+ years' prior branch supervisory or team lead experience in a credit union or banking environment
  • Excellent computer skills MS Windows and MS Office (Word & Excel)
  • Excellent organization and time management skills.
  • Demonstrated proficiency in supervising and motivating team members.
  • Ability to manage all priorities and workflow with versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Ability to organize and prioritize information, job tasks and workload in order to consistently complete all branch work in a time sensitive manner.
  • Ability to work independently and as a team member while using discretion in decision making and good judgment problem solving
  • Excellent written and oral communication skills; strong organizational, problem-solving, and analytical skills.

Target Base Pay
$96,210 - $120,260 / yr
Compensation at Patelco
Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.
We Offer
Physical Health:
  • Exceptional Medical, Dental, Vision, and Life Insurance benefits
  • Onsite fitness center at HQ and rewards for completing wellness related activities

Financial Health:
  • Competitive compensation packages with bonus opportunity
  • 401(k) with 3% Safe Harbor and 5% employer match
  • Discounts on loan products
  • Tuition reimbursement

Emotional Health:
  • Employee Assistance Program (EAP)
  • PTO for part-time and full-time positions
  • Paid holidays

Personal Development:
  • On-the-job training and skills development
  • Internal transfer opportunities for career growth
  • Volunteer work

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

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