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Passport Support Associate Jobs in Decatur, TX (NOW HIRING)

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Passport Support Associate information

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$4

$19

$33

How much do passport support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for passport support associate in Decatur, TX is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $21.49 per hour, depending on experience, location, and employer.

What is a passport support associate?

Passport Support Associates are professionals who assist with the processing and management of passport applications. They handle administrative tasks such as reviewing documents, data entry, customer service, and ensuring applicants meet all necessary requirements. These associates may work in government offices, passport agencies, or contracted facilities, and play a crucial role in helping citizens obtain travel documents efficiently. Their duties often include responding to inquiries, verifying information, and supporting the overall workflow of passport issuance.

What does a passport support associate do?

A passport support associate assists in the production of passports for travelers. As a passport support associate, you work in an office environment, handling various clerical duties such as reviewing passport applications and performing document verification in order to process each application for a new or renewed passport. Your responsibilities include all aspects of the passport application process. In addition to application review and verification of documents, you must operate office equipment to scan documents, enter data, and generate mailing labels, contact customers by phone to verify information, prepare passports, and mail out completed passports along with original copies of travel and identification documents.

What are the key skills and qualifications needed to thrive as a passport support associate?

To thrive as a Passport Support Associate, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with document verification tools, data entry systems, and government databases is typically required. Excellent customer service, communication, and problem-solving abilities help you interact effectively with applicants and colleagues. These skills ensure accurate processing, compliance with regulations, and a positive experience for individuals seeking passport services.

What are some common challenges faced by passport support associates, and how can applicants prepare for them?

Passport Support Associates often face high volumes of applications, tight deadlines, and the need to maintain accuracy while handling sensitive personal information. Applicants can prepare by developing strong organizational skills, attention to detail, and the ability to stay calm under pressure. Familiarity with secure document handling and customer service best practices will also be beneficial, as associates frequently interact with the public and other government staff.

What is the difference between Passport Support Associate vs Visa Support Specialist?

AspectPassport Support AssociateVisa Support Specialist
Required CredentialsCustomer service experience, basic knowledge of passport processingCustomer service experience, knowledge of visa regulations
Work EnvironmentTravel agencies, government offices, customer support centersEmbassies, consulates, travel agencies
Employer & IndustryGovernment agencies, travel companiesEmbassies, immigration firms, travel agencies

The Passport Support Associate primarily assists with passport applications and renewals, focusing on customer service and document processing. In contrast, a Visa Support Specialist handles visa applications, providing guidance on regulations and documentation. Both roles require customer service skills and knowledge of travel documentation but differ in their specific focus areas and regulatory knowledge.

What cities near Decatur, TX are hiring for Passport Support Associate jobs?

Cities near Decatur, TX with the most Passport Support Associate job openings:

Infographic showing various Passport Support Associate job openings in Decatur, TX as of June 2026, with employment types broken down into 25% Full Time, 10% Part Time, 3% Temporary, 61% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,540 per year, or $20 per hour.

Recreation Assistant

US Department of the Navy

Fort Worth, TX • On-site

$15.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Support the Morale, Welfare, and Recreation program through various activities and events.

  • Organize, plan, and administer special events, community activities, trips, and recreational outings.

  • Maintain records, compile data for reports, and perform research on recreation topics for customer dissemination.


United States Navy rating

6.4

Company rating: 6.4 out of 10

Based on 380 frontline employees who took The Breakroom Quiz

42nd of 49 rated military and defense


Job description

Performs a variety of duties in support of the Morale, Welfare, and Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party/picnic rental equipment, resale tickets, recreational green space mgmt., bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.
Qualifications:

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

A qualified candidate must possess the following:

  • Combination of six (6) months general experience and six (6) months of specialized experience related to customer service and or recreation activity based functions.
  • Ability to organize, plan, administer special events and entertainment activities.
  • Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
  • Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
  • Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
  • Knowledge of the functions, procedures, and operations of recreation activities.
  • Must have strong customer service skills.
  • Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
  • Ability to follow oral and written instructions.
  • Knowledge of computers, office procedures and print production.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.
PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION:

  • NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

  • Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
  • Selectee must be determined suitable for federal employment.
  • Selectee may be required to successfully complete a probationary period.
  • Selectee is required to participate in the direct deposit pay program.
  • Social Security Card is required.
  • Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
  • A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education:This position requires an associate's degree if applicant does not possess experience required in assessment (6 months of general experience AND 6 months specialized experience).Employment Type: OTHER

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Industry

National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

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