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Passport Associate Jobs in Arizona (NOW HIRING)

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Come join the Passport Processing Team and pursue a meaningful career at a prominent federal government facility! The Support Associate II's would be an integral part of State and Foreign travel ...

Passport Production Associate

Tucson, AZ · On-site

$14.25 - $18/hr

Bookprint Production Associate I - Evening Shifts - Tucson Passport Center This is a seasonal position with an anticipated start date of January 2026 and ending in June 2026. We are recruiting ...

Support Associate Level III - 2nd Shift

Tucson, AZ · On-site

$14.50 - $19/hr

Return to Sender, Rewrites and Re-issues, and re-batch into the system. • Review Passport ... Support Associates in job functions, duties, and tasks. • Assist with "not issued cases ...

Support Associate II (2nd Shift)

Tucson, AZ · On-site

$16 - $20.75/hr

CGI Federal is looking for experienced Support Associates to support the Tucson Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with ...

Assure sufficient inventory of passports and other supplies is on hand to meet current and ... The Section Leader leads and manages a team of Support Associates. Responsibilities include setting ...

Retail Associate

Tolleson, AZ

$15 - $17.25/hr

Overview: As a Retail Associate, you'll be the face of our store - welcoming customers, guiding ... S. Passport * Must have reliable transportation. * Must have no scheduling restrictions.

Retail Associate - Part Time

Tolleson, AZ · On-site

$15 - $17.25/hr

Overview: As a Retail Associate, you'll be the face of our store - welcoming customers, guiding ... S. Passport * Must have reliable transportation. * Must have no scheduling restrictions.

Retail Associate

Tolleson, AZ · On-site

$15 - $17.25/hr

As a Retail Associate, you'll be the face of our store - welcoming customers, guiding them through ... S. Passport * Must have reliable transportation. * Must have no scheduling restrictions.

Customer Service Associate

Kingman, AZ · On-site

$13 - $17.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Phoenix, AZ · On-site

$14 - $19.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Peoria, AZ

$13.50 - $18.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

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Passport Associate information

See Arizona salary details

$8

$17

$29

How much do passport associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for passport associate in Arizona is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.80 per hour, depending on experience, location, and employer.

What is a passport associate?

Passport Associates are professionals who assist in the processing, review, and issuance of passports. They typically work for government agencies such as the U.S. Department of State and help applicants by verifying documents, checking application forms for accuracy, and providing information about passport requirements. Their work ensures that passports are issued securely and efficiently, and they may also handle customer inquiries and address issues related to passport applications.

What are the key skills and qualifications needed to thrive as a passport associate?

To thrive as a Passport Associate, you need attention to detail, strong organizational abilities, and a solid understanding of government documentation processes, typically supported by a high school diploma or equivalent. Familiarity with passport processing systems, data entry software, and secure document handling protocols is essential. Excellent customer service, communication, and problem-solving skills help in efficiently assisting applicants and managing sensitive situations. These capabilities ensure accurate processing, compliance with legal standards, and a positive experience for applicants.

What are some common challenges passport associates face during periods of high application volume?

Passport Associates often experience a significant increase in workload during peak travel seasons, which can lead to tighter deadlines and higher applicant volumes. Managing these surges requires strong attention to detail, efficient processing skills, and the ability to remain calm under pressure to ensure all applications are reviewed accurately and timely. Team collaboration and clear communication are essential, as associates frequently coordinate with colleagues and supervisors to resolve discrepancies or expedite urgent requests. Adapting to changing procedures and regulations is also a regular aspect of the role.

What is the difference between Passport Associate vs Visa Specialist?

AspectPassport AssociateVisa Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma; often additional certifications in immigration or travel
Work EnvironmentGovernment agencies, travel agencies, or corporate officesEmbassies, consulates, immigration firms, or travel agencies
Employer & Industry UsagePrimarily government and travel sectorsImmigration, travel, and legal sectors
Comparison Search IntentUnderstanding roles related to passport processingUnderstanding roles related to visa processing

The Passport Associate primarily handles passport applications and related customer service tasks within government or travel organizations. In contrast, a Visa Specialist focuses on processing visas, often requiring additional knowledge of immigration laws. While both roles involve documentation and customer interaction, they serve different purposes in travel and immigration processes.

What cities in Arizona are hiring for Passport Associate jobs?

Cities in Arizona with the most Passport Associate job openings:

Infographic showing various Passport Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,855 per year, or $17.7 per hour.

2nd Shift Passport Associate 2 - $19.15/hr. + Benefits

Allied Government Solutions

Tucson, AZ • On-site

$19.15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

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Job description

Allied Government Solutions, Inc. is recruiting for multiple positions at the Western Passport Center in Tucson, AZ. Come join the Passport Processing Team and pursue a meaningful career at a prominent federal government facility!

The Support Associate II's would be an integral part of State and Foreign travel relations. This position consists of customer inquiry correspondence and processing of US Passport and US Passport ID cards for travel abroad as well as face-to-face interaction with customers while performing appointment processing duties. The ability to provide outstanding in-person and over-the-phone customer service to passport applicants is essential. This position would also require operating a variety of computer systems and office equipment in the preparation, processing and mailing of passports and related documents as well as heavy data entry, filing, scanning and retrieving data.

Minimum Job Requirements:

  • Due to the nature of the government contract and clearance requirements, United States citizenship is required.
  • Bachelor's Degree or combination of education and equivalent applicable experience accepted.
  • Ability to pass government-required credit check & Moderate Risk Public Trust (MRPT) Certification investigation (*Please note, this is not an immediate position given the MRPT Certification process can take an average of 2-3 months to complete)
  • Team-player with dedicated work ethic
  • Ability to lift and carry 35 pounds
  • Excels in a fast-paced, goal-oriented work environment
  • Great organizational, customer service and interpersonal skills
  • Experience in call center or like environment a plus
  • Effective communication skills; Multilingual skills a plus as well
  • Able to maintain composure and objectivity in stressful situations and in dealing with multiple inquiries
  • Strong computer, filing and data entry skills
  • Proficiency with MS Word, PowerPoint, Excel and Outlook required
  • Knowledge and understanding of laws, rules, and regulations pertaining to the eligibility for and issuance of a US Passport preferred
  • Minimum of (2-4) years of experience in a document processing and/or customer service oriented office setting
  • Preferred Minimum of (2-4) years’ experience in Government contract environment

Additional Job Details:

  • Full-Time, Hourly, Non-Exempt position.
  • Schedule – 2nd Shift, Mon - Fri, 4:00 PM - 12:30 AM
  • Must be willing and able to work overtime hours as required.
  • Pay Rate: 2nd Shift - $19.15/hr.
  • Generous benefits package to include Medical, Dental, Vision, HSA/FSA, STD/LTD, EAP and Life Insurance. Employee-funded 401K (with employer match available), 11 paid federal holidays, and paid time off!
  • A Real ID or US Passport is required to enter this federal facility

If this sounds like your next career opportunity, please submit your resume today!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Allied Government Solutions, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.

Company Description

Allied Government Solutions, Inc. is an SBA HUBZone-certified, woman-owned small business, focused on finding the most effective solutions to the multiple challenges facing government agencies and all companies engaged in government contracting. Our experts possess extensive knowledge and experience in business process management, operations consulting and meeting surge-related demands in a proficient and timely manner.