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Passenger Jobs in Texas (NOW HIRING)

$21/hr

Job Summary As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting ...

Airport Passenger Assistance Agent

Austin, TX · On-site

$14.75 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

Airport Passenger Assistance Agent

El Paso, TX · On-site

$13.50 - $17.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

Airport Passenger Assistance Agent

Austin, TX

$14.75 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

$20/hr

Job Summary As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting ...

Airport Passenger Assistance Agent

El Paso, TX · On-site

$13.50 - $17.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

Airport Passenger Assistance Agent

Austin, TX · On-site

$14.75 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

Airport Passenger Assistance Agent

El Paso, TX · On-site

$13.50 - $17.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

Airport Passenger Assistance Agent

Austin, TX · On-site

$14.75 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

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Showing results 1-20

Passenger information

See Texas salary details

$8

$14

$19

How much do passenger jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for passenger in Texas is $14.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.02 per hour, depending on experience, location, and employer.

What is a passenger?

Passengers are individuals who travel in a vehicle, such as a car, bus, train, airplane, or ship, without operating it. They rely on a driver, pilot, or operator to take them to their destination safely and efficiently. Passengers may travel for various reasons, including work, leisure, or personal errands, and are typically subject to certain safety rules and regulations set by transport authorities.

What should I expect in terms of communication and interaction with flight crew as a passenger during a flight?

As a passenger, you can expect regular communication from the flight crew regarding safety procedures, flight status, and any important updates during your journey. Cabin crew are available throughout the flight to assist with your needs, answer questions, and ensure your comfort and safety. It is important to follow their instructions, especially during takeoff, landing, and in the event of unexpected situations. Establishing polite and clear communication helps create a smooth travel experience for everyone onboard.

What are the key skills and qualifications needed to thrive as a passenger, and why are they important?

This is not a professional occupation and does not require specific skills or qualifications. No technical tools, certifications, or systems are typically associated with this role. Soft skills are not relevant for this non-professional role. Therefore, there are no job-relevant skills or qualities necessary for success as a passenger.

What is the difference between Passenger vs Bus Driver?

AspectPassengerBus Driver
Required CredentialsNone specific, may require customer service skillsCommercial driver's license (CDL), specific certifications
Work EnvironmentPublic transportation, stations, terminalsOn the road, bus routes, depots
Employer & IndustryPublic transit agencies, private transportationPublic transit, school districts, private companies

While 'Passenger' refers to individuals using transportation services, 'Bus Driver' is a professional responsible for operating buses. Bus drivers require specific licenses and certifications, whereas passengers do not. Both roles are integral to public transportation, but their responsibilities and credentials differ significantly.

What qualifications do I need to be a passenger service agent?

To become a passenger service agent, candidates typically need a high school diploma or equivalent and excellent communication skills. Customer service experience and the ability to handle stressful situations are also important, along with physical stamina to stand for long periods and work flexible hours. Some airlines may require specific training or certification in safety procedures or ticketing systems.

What are the most commonly searched types of Passenger jobs in Texas?

The most popular types of Passenger jobs in Texas are:

What cities in Texas are hiring for Passenger jobs?

Cities in Texas with the most Passenger job openings:

Infographic showing various Passenger job openings in Texas as of August 2026, with employment types broken down into 3% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $30,941 per year, or $14.9 per hour.

Passenger Service Agent

Worldwide Flight Services

Fort Worth, TX • On-site

$17/hr

Full-time, Part-time

Medical, Retirement

Re-posted 20 days ago


Key responsibilities

  • Assist passengers with reservations, tickets, baggage handling, and general travel information.

  • Handle baggage check-in, manage boarding procedures, and process lost and found activities.

  • Process airfreight shipments, including determining routing, computing rates, and preparing documentation.


Worldwide Flight Services rating

5.7

Company rating: 5.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

53rd of 68 rated aviation services


Job description

About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.
Pay: $17.00 per hour.
Check out what the Airline Passenger agent is like:Passenger Agent
Responsibilities
  • Make reservations, issue tickets and itineraries, and compute fares for passengers.
  • Handle baggage check-in, collect excess baggage charges, and provide general travel information.
  • Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
  • Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
  • Determine flight close-out times and complete necessary flight documentation for accuracy.
  • Handle post-departure procedures, including invalidating tickets and finalizing reports.
  • Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
  • Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.
  • Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.
  • Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.
  • Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.

Minimum Requirements
  • High school diploma or GED equivalent
  • At least 1 year of experience in customer service or related field
  • Ability to work varied shifts, including weekends, holidays, and nights
  • Strong verbal and written communication skills
  • Ability to lift and handle baggage weighing up to 50 lbs
  • Basic computer proficiency, including the ability to input data and use relevant software
  • Stay up to date on recurrent training as assigned
  • Ability to obtain and maintain airport security badge
  • Ability to read, write, and speak the English language

Preferred Skills
  • Previous experience in an airport, airline, or logistics environment
  • Knowledge of ticketing, reservations, and fare calculation systems
  • Experience handling lost and found procedures or baggage claims
  • Strong organizational skills and attention to detail
  • Familiarity with airport regulations and procedures
  • Knowledge of international shipping and airfreight documentation
  • Proficiency in a second language for assisting international travelers
  • Strong conflict resolution and problem-solving abilities

Physical Requirements/Working Conditions
  • Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
  • Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

What Worldwide Flight Services employees say

Pay

Benefits

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