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Passenger Conductor Jobs (NOW HIRING)

Conductor

Jersey City, NJ · On-site

$23.50 - $30.75/hr

Communicate information to passengers, crew members, and other railroad employees in person and via ... Conductors undergo a training program of approximately 8 weeks. In this training, conductors will ...

The Conductor is a manual labor position which requires that the individual become proficient in the following skills, duties, and requirements within a prescribed training and introductory period.

Trainmaster I/II - 90070590 - Chicago

Chicago, IL · On-site

$22 - $30.25/hr

Prior satisfactory work experience in train or passenger service. * 3+ year's experience as a train service crewmember or Passenger Conductor. * Qualified on physical characteristics of the territory.

New

Prior satisfactory work experience in train or passenger service. * 3+ year's experience as a train service crewmember or Passenger Conductor. * Qualified on physical characteristics of the territory.

New

Prior satisfactory work experience in train or passenger service. * 3+ year's experience as a train service crewmember or Passenger Conductor. * Qualified on physical characteristics of the territory.

New

Pet, Home, Auto insurance Conductor in Training The purpose of this position is to provide ... Ensure each passenger has the proper fare, safety of passengers and orderly conduct of all ...

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Passenger Conductor information

See salary details

$5

$29

$41

How much do passenger conductor jobs pay per hour?

As of May 29, 2026, the average hourly pay for passenger conductor in the United States is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $37.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Passenger Conductor, and why are they important?

To thrive as a Passenger Conductor, you need a solid understanding of railway operations, safety protocols, and customer service, often supported by a high school diploma and on-the-job training or certification. Familiarity with ticketing systems, onboard communication devices, and train scheduling software is typically required. Strong interpersonal skills, conflict resolution, and attention to detail help conductors manage passengers and ensure safety. These skills are crucial for maintaining efficient train operations, delivering positive passenger experiences, and upholding safety standards.

What are some common challenges faced by Passenger Conductors during their shifts?

Passenger Conductors often manage a variety of challenges such as adhering to tight schedules, handling unexpected delays, and ensuring passenger safety and comfort. They must be prepared to address customer concerns, resolve disputes, and coordinate with engineers and other crew members to maintain smooth operations. Flexibility and excellent communication skills are essential, as conductors frequently adapt to changing circumstances and work in dynamic, sometimes stressful environments.

What are Passenger Conductors?

Passenger Conductors are train crew members responsible for ensuring the safety and comfort of passengers during rail journeys. They check tickets, assist passengers with boarding and disembarking, provide information about the route and stops, and enforce train policies. Conductors also coordinate with the train engineer and other crew members to ensure smooth operations and respond to emergencies or special situations as needed. Their role is crucial for both customer service and operational safety on passenger trains.

What is the difference between Passenger Conductor vs Train Conductor?

AspectPassenger ConductorTrain Conductor
CredentialsHigh school diploma, safety training, certification in passenger safetyHigh school diploma, safety training, certification in passenger safety
Work EnvironmentOnboard passenger trains, stations, and depotsOnboard trains, stations, and train yards
Employer & IndustryPassenger rail companies, transit authoritiesRailroads, transit agencies
Common Search/ComparisonPassenger Conductor vs Train Conductor

Both Passenger Conductors and Train Conductors work in the passenger rail industry, ensuring passenger safety, ticketing, and onboard service. While their roles overlap significantly, the term 'Passenger Conductor' is often used interchangeably with 'Train Conductor,' with both requiring similar credentials and working environments. The main difference lies in terminology used by different companies or regions, but their responsibilities and qualifications are largely the same.

More about Passenger Conductor jobs
What cities are hiring for Passenger Conductor jobs? Cities with the most Passenger Conductor job openings:
What states have the most Passenger Conductor jobs? States with the most job openings for Passenger Conductor jobs include:
What are popular job titles related to Passenger Conductor jobs? For Passenger Conductor jobs, the most frequently searched job titles are:
Infographic showing various Passenger Conductor job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $60,519 per year, or $29.1 per hour.
PASSENGER CONDUCTOR TRAINEE - 90372481 - Lorton

PASSENGER CONDUCTOR TRAINEE - 90372481 - Lorton

Amtrak

Lorton, VA

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


Amtrak rating

7.9

Company rating: 7.9 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

23rd of 76 rated public transport


Job description

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

Perform duties in an environment requiring physical agility to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains, and lift a variety of equipment in all types of weather. Report to work on short notice and work weekends and holidays. 

If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on-the-job training associated with the assigned Crew Base. Learn more about the day in the life of a Conductor at Amtrak by watching this video: https://www.youtube.com/watch?v=n1clZI-RZGc..

Essential Functions
  • Works a variety of hours within a 24/7 transportation environment. 
  • Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices. 
  • Assists the Conductor in the oversight of all on-train employees in service delivery by adhering to the Corporation's service standards. 
  • Ensures all revenue documents (cash, credit card receipts, proof of payment) are collected/verified in accordance with designated tariffs.
  • Ensures safety of passengers and crew by adhering to safety rules. 
  • Thinks and functions independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service.
  • Works in either a passenger or non-passenger operation (including yard duty and work trains). 
  • Secures movement orders and ensures clear understanding by operating crew. 
  • Ensures pre-determined service requests are understood and carried out.
  • Maintains understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures. 
  • Physically moves between and around train cars manipulating and lifting heavy air hoses and electrical cables. 
  • Safely rides the side of train equipment, getting on and off equipment, as required. 
  • Assists the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects. 
  • Assists in boarding and detraining of passengers, baggage, express shipments . 
  • Makes customer service announcements. 
  • Provides information about train service to include passenger connections.
  • Makes special arrangements in case of service failure.
  • Ensures safe and orderly passenger conduct. 
  • Must demonstrate an understanding of what makes up the elements of quality customer service. 
  • Must be able to interact and communicate professionally with passengers and co-workers under all types of circumstances. 
  • Must demonstrate a demeanor and well-groomed appearance that conveys to passengers a sense of competence and complete professionalism. 
  • Must understand and totally comply with Amtrak’s Uniform & Grooming Standards when engaged in performing passenger service.
Minimum Qualifications
  • Some work experience exhibiting responsibility, initiative, and other leadership characteristics.
  • Two years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years
  • Satisfactory attendance and safe work record.
  • Must have a current valid driver’s license
  • Must live within 2 hours of Crew Base.
  • Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.
Preferred Qualifications
  • Some leadership/supervisory experience.
  • Some experience in a customer service role that includes cash handling, as well as a work history demonstrating the ability to adapt to variable work hours.
  • Some mechanical experience/knowledge. 
Communications and Interpersonal Skills
  • Must have excellent verbal and written communication skills.

The hourly range is $24.38 – $24.38 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). 

Health and WellbeingFinancial and RetirementWork and Family Life SupportHealth, Dental, and Vision Insurance401K Rail Pass PrivilegesWellness ProgramsRailroad Retirement BenefitsEmployee Assistance ProgramMedical Plan Opt-out CreditLife InsuranceCommuter and Flexible Spending AccountsNo-cost Personal Health AdvocateNo-cost Financial Advisor SessionFertility and Family Building Benefits

Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:166554
Posting Location(s):Virginia

Relocation Offered:No
Travel Requirements:Up to 100%
You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.


Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.


In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.


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About Amtrak

Sourced by ZipRecruiter

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Industry

Travel arrangement services

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1971