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Passenger Assistant Jobs in Woonsocket, RI (NOW HIRING)

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Charter Driver

Millbury, MA · On-site

$75K/yr

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Charter Driver

Millbury, MA · On-site

$75K - $100K/yr

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Charter Driver

Millbury, MA · On-site

$75K - $100K/yr

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Motorcoach Driver

Millbury, MA · On-site

$75K - $100K/yr

Deliver exceptional customer service by creating a welcoming, professional experience for every passenger. * Assist passengers with boarding, luggage handling, and trip related needs. * Conduct pre ...

Bus Assistant

Cumberland, RI · On-site

$12.75 - $16.50/hr

Monitor passengers at all times to ensure safety regulations and student conduct rules are followed ... Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ...

Bus Assistant

Cumberland, RI · On-site

$12.75 - $16.50/hr

Monitor passengers at all times to ensure safety regulations and student conduct rules are followed ... Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ...

Bus Assistant

Cumberland, RI · On-site

$12.75 - $16.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

Bus Assistant

Cumberland, RI

$12.75 - $16.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

Bus Assistant

Cumberland, RI · On-site

$12.75 - $16.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

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Showing results 1-20

Passenger Assistant information

See Woonsocket, RI salary details

$10

$64

$120

How much do passenger assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for passenger assistant in Woonsocket, RI is $64.85, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $88.46 per hour, depending on experience, location, and employer.

What is a passenger assistant?

Passenger assistants are professionals who help ensure the safety, comfort, and well-being of passengers during their journeys, particularly those who require extra support such as children, elderly individuals, or people with disabilities. They assist with boarding and disembarking, provide guidance, and may help with mobility or communication needs. Passenger assistants often work in settings like public transportation, school buses, or airports, and play a key role in delivering a smooth and supportive travel experience.

What are the main challenges a passenger assistant faces when supporting individuals with special needs during transport?

Passenger Assistants often face the challenge of ensuring the safety and comfort of individuals with diverse needs, such as elderly passengers or those with disabilities. This requires strong communication skills, patience, and the ability to respond calmly to unexpected situations, such as medical emergencies or behavioral issues. Additionally, Passenger Assistants must be attentive to each passenger’s specific requirements, work closely with drivers and caregivers, and maintain accurate records of incidents and support provided. Building trust and rapport with passengers is essential for a positive travel experience.

What are the key skills and qualifications needed to thrive as a passenger assistant, and why are they important?

To thrive as a Passenger Assistant, you generally need strong communication skills, basic literacy and numeracy, and often a relevant background check or first aid certification. Familiarity with scheduling systems, radio communication devices, and safety protocols is typically required. Patience, empathy, and the ability to remain calm under pressure are outstanding soft skills in this role. These skills and qualities are essential to ensure passenger safety, provide excellent customer service, and respond effectively to any emergencies or special needs.

What is the difference between Passenger Assistant vs School Bus Driver?

AspectPassenger AssistantSchool Bus Driver
Required CredentialsBasic safeguarding and first aid certificationsCommercial driver's license (CDL) with passenger endorsement
Work EnvironmentOn school buses, assisting children with special needs or safetyDriving school buses, transporting students
Employer & IndustrySchools, transportation companiesSchool districts, private transportation firms
Common Search & ComparisonPassenger Assistant vs School Bus Driver

While both roles involve working with students on buses, Passenger Assistants focus on supporting children's safety and well-being during transit, often requiring safeguarding training. School Bus Drivers are responsible for operating the vehicle and typically need a commercial driver's license with passenger endorsements. Both roles are essential in school transportation but differ mainly in responsibilities and required credentials.

What cities near Woonsocket, RI are hiring for Passenger Assistant jobs?

Cities near Woonsocket, RI with the most Passenger Assistant job openings:

Infographic showing various Passenger Assistant job openings in Woonsocket, RI as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $134,885 per year, or $64.8 per hour.

BOS Passenger Service Agent - Bilingual: English and Portuguese, Vietnamese, Cambodian, Korean or Sp

Swissport International AG

Boston, MA • On-site

$20/hr

Part-time

Re-posted 10 days ago


Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

50th of 67 rated aviation services


Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job summary
Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned.
The expected pay rate is $20/hr. Various shifts available to accommodate your schedule.
Written and verbal professional fluency in English and at least one of the following languages is required: Portuguese, Vietnamese, Cambodian, Korean or Spanish.
Your activities
  • Inspect and verify passenger documentation.
  • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
  • Manage passenger baggage processing including handling and fee calculation if applicable.
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
  • Direct passengers through Customs, Immigration, and Quarantine, as required.
  • Make public address announcements as required.
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
  • Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies.
  • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software.
  • Produce all required, work-related documentation.
  • Other duties as assigned.

Your profile
  • Good command of the English language both verbal and written
  • High School diploma or GED equivalent.
  • Passionate about customer service and must have relevant work experience.
  • Excellent communication skills (written and verbal) in country specific language.
  • Additional languages desirable.
  • Commitment to continuous improvement.
  • Self-motivated and able to work independently.
  • Attentive to detail and numerate.
  • Ability to follow processes and procedures and apply flexible approach when required.
  • Must be able to type and learn airline specific computer reservation/ ticketing software.
  • Willingness to work in inclement weather.
  • Speak Portuguese, Vietnamese, Cambodian, Korean or Spanish.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!

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