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Passenger Assistant Jobs in Utah (NOW HIRING)

Dfwairport

Greets passengers and observes passenger-loading areas to monitor commercial operators loading passengers and baggage into vehicles. * Keeps work area clean and ensures podiums are stocked with ...

Onpoint

Bus Driver Eagle Mountain, UT

Eagle Mountain, UT · On-site

$16.75 - $22.75/hr

Accurately document arrival and departure times as required * Assist with additional transportation-related duties as assigned Required Qualifications * Valid CDL with Passenger (P) Endorsement

SkyWest Airlines

Airport Agent - CNY

Moab, UT · On-site

$18/hr

Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers, all in a prompt and friendly manner

SkyWest Airlines

Airport Agent - CNY

Moab, UT

$18/hr

Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers, all in a prompt and friendly manner

Salt Lake City School District

Bus Driver

Salt Lake City, UT · On-site

$16.50 - $22.50/hr

... * Assist students and other passengers (e.g., students in wheelchairs, students with special needs, etc.) to provide safe loading and unloading from buses including both emergency situations and ...

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All JobsPassenger JobsPassenger Assistant JobsPassenger Assistant Jobs in Utah

Passenger Assistant information

See Utah salary details

$9

$61

$114

How much do passenger assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for passenger assistant in Utah is $61.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $84.04 per hour, depending on experience, location, and employer.

What is a passenger assistant?

Passenger assistants are professionals who help ensure the safety, comfort, and well-being of passengers during their journeys, particularly those who require extra support such as children, elderly individuals, or people with disabilities. They assist with boarding and disembarking, provide guidance, and may help with mobility or communication needs. Passenger assistants often work in settings like public transportation, school buses, or airports, and play a key role in delivering a smooth and supportive travel experience.

What are the main challenges a passenger assistant faces when supporting individuals with special needs during transport?

Passenger Assistants often face the challenge of ensuring the safety and comfort of individuals with diverse needs, such as elderly passengers or those with disabilities. This requires strong communication skills, patience, and the ability to respond calmly to unexpected situations, such as medical emergencies or behavioral issues. Additionally, Passenger Assistants must be attentive to each passenger’s specific requirements, work closely with drivers and caregivers, and maintain accurate records of incidents and support provided. Building trust and rapport with passengers is essential for a positive travel experience.

What are the key skills and qualifications needed to thrive as a passenger assistant, and why are they important?

To thrive as a Passenger Assistant, you generally need strong communication skills, basic literacy and numeracy, and often a relevant background check or first aid certification. Familiarity with scheduling systems, radio communication devices, and safety protocols is typically required. Patience, empathy, and the ability to remain calm under pressure are outstanding soft skills in this role. These skills and qualities are essential to ensure passenger safety, provide excellent customer service, and respond effectively to any emergencies or special needs.

What is the difference between Passenger Assistant vs School Bus Driver?

AspectPassenger AssistantSchool Bus Driver
Required CredentialsBasic safeguarding and first aid certificationsCommercial driver's license (CDL) with passenger endorsement
Work EnvironmentOn school buses, assisting children with special needs or safetyDriving school buses, transporting students
Employer & IndustrySchools, transportation companiesSchool districts, private transportation firms
Common Search & ComparisonPassenger Assistant vs School Bus Driver

While both roles involve working with students on buses, Passenger Assistants focus on supporting children's safety and well-being during transit, often requiring safeguarding training. School Bus Drivers are responsible for operating the vehicle and typically need a commercial driver's license with passenger endorsements. Both roles are essential in school transportation but differ mainly in responsibilities and required credentials.

What are popular job titles related to Passenger Assistant jobs in Utah?

For Passenger Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Passenger Assistant jobs in Utah look for?

The top searched job categories for Passenger Assistant jobs in Utah are:

What cities in Utah are hiring for Passenger Assistant jobs?

Cities in Utah with the most Passenger Assistant job openings:

Passenger Assistant jobs near you
Infographic showing various Passenger Assistant job openings in Utah as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $128,149 per year, or $61.6 per hour.

Associate, Ground Transportation Agent (Guest Assistant)

Dfwairport

Full-time

Posted 8 days ago

Job description

Job Overview

Under general supervision of the Ground Transportation Shift Supervisor, monitors the activity of commercial ground transportation operators at airport passenger loading areas and administers transportation rules and regulations; provides customers with information and assists customers reporting problems with commercial operators.

What you will be doing:

  • Monitors the activity of ground transportation operations to ensure compliance with Code of Rules and Regulations and writes reports of noncompliance.

  • Monitors assigned ground transportation loading area to identify activity levels and plan for anticipated service needs.

  • Uses a two-way radio or a telephone to verify the arrival of assigned commercial operators at assigned passenger loading areas and communicate service needs to Ground Transportation Dispatcher.

  • Responds to requests for information from patrons and the public; provides complaint forms and assists customers in their completion; forwards complaints to supervisor to take appropriate action.. Inspects dispatch tickets, driver's permit and driver manifests to verify operators are reporting to assigned locations; assists the Ground Transportation Dispatcher in reassigning commercial operators to different loading areas.

  • Greets passengers and observes passenger-loading areas to monitor commercial operators loading passengers and baggage into vehicles.

  • Keeps work area clean and ensures podiums are stocked with needed supplies.

  • Reports illegal Ground Transportation activity or emergency situations to DPS by two-way radio or telephone.

  • Testifies at Ground Transportation appeal hearings, parking adjudication hearings, and in municipal court to provide case-related information.

  • Distributes guides to passengers.

  • Tracks the number of cabs at the stand.

  • Assists in the evacuation of the terminal area when necessary.

What you need:

  • One (1) year customer service experience.

  • Completion of high school curriculum or equivalent.

  • Possession of a valid Class C driver's license.

  • Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et al., and DFW Airport's Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.

  • This is a designated safety sensitive position as defined in DFW Airport's Drug and Alcohol Administrative Policy and Procedure. Applicants selected for this position will be required to pass a drug test prior to employment and to submit to drug screening on a random basis during the length of their employment in the safety sensitive position.

Required knowledge, skills, and abilities:

  • Ability to work flexible hours and rotating shift assignments.

  • Ability to understand and follow oral and written instructions.

  • Ability to prepare and maintain routine records and reports on a computer.

  • Ability to think and act quickly in emergencies.

  • Ability to communicate clearly over two-way radio.

  • Ability to communicate clearly, pleasantly, and effectively, both orally and in writing, and remain calm in stressful situations.

  • Ability to maintain effective working relationships with other departments and to deal with difficult public relations problems.

What we desire:

  • Ability to speak a foreign language.

  • Ability to ride a Segway after receiving training by Airport staff.

Effort:

  • Works in and around Airport terminals and passenger loading areas.

  • Works outdoors for extended period in inclement weather and in conditions containing dust, vehicle emissions, fumes, and noise.

  • Stands and sits for prolonged periods of time.

  • Exchanges information by telephone, in person, and by two-way radio.

  • Drives to locations on Airport property.

About Us

We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.

Apply