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Passenger Agent Jobs (NOW HIRING)

wearegat

Passenger Assistance Agent

Ronkonkoma, NY

$15.75 - $20/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Ronkonkoma, NY · On-site

$15.75 - $20/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

Menzies Aviation

Passenger Service Agent

Miami, FL

$14.25 - $18.25/hr

Watch Our Passenger Service Agent Video Here: Key Responsibilities * Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport

wearegat

Passenger Assistance Agent

San Diego, CA

$16 - $20.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Mobile, AL

$15 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Mobile, AL

$15 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Mobile, AL

$15 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

San Diego, CA

$16 - $20.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

$17 - $21.50/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

$17 - $21.50/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Sacramento, CA

$16 - $20.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

San Diego, CA

$16 - $20.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

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Passenger Agent information

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How much do passenger agent jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for passenger agent in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What qualifications do I need to be a passenger service agent?

To become a passenger service agent, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to work flexible hours. Some employers may require familiarity with airline reservation systems and a clean background check.

What is the difference between Passenger Agent vs Ticketing Agent?

AspectPassenger AgentTicketing Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentAirports, airline countersAirports, travel agencies, airline counters
Employer & IndustryAirlines, airportsAirlines, travel agencies
Job FocusAssisting passengers, check-in, boardingIssuing tickets, reservations, fare adjustments

Passenger Agents primarily assist travelers with check-in, boarding, and customer service at airline counters, while Ticketing Agents focus on issuing tickets, managing reservations, and fare adjustments. Both roles require similar credentials and work in airport environments, often within the airline industry. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

How to get a job as an airline ticket agent?

To become a passenger agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and familiarity with airline reservation systems. Relevant certifications or training in airline operations can improve job prospects, and employers often require background checks and flexible scheduling. Applying through airline websites or staffing agencies is common for job openings.

How much is the salary of a passenger service agent?

The average salary of a passenger service agent typically ranges from $25,000 to $40,000 per year, depending on experience, location, and airline or airport employer. Entry-level positions may start lower, while experienced agents or those working in high-traffic airports can earn higher wages, often with additional benefits such as shift differentials and travel perks.

What are Passenger Agents?

Passenger Agents are professionals who assist travelers at airports, train stations, or other transportation hubs. Their main responsibilities include checking in passengers, issuing boarding passes, handling luggage, providing information about schedules and delays, and ensuring a smooth boarding process. They also help with special requests, such as assisting passengers with disabilities or rebooking flights in case of cancellations. Passenger Agents play a crucial role in customer service and maintaining efficient travel operations.

What jobs pay 500,000 a year in the US?

Passenger agents typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized medical professionals, or successful entrepreneurs. In the transportation industry, top executives or airline CEOs may reach this level, but entry-level or standard passenger agent positions do not. High earnings often require extensive experience, advanced skills, or ownership of a business.

What are the key skills and qualifications needed to thrive as a Passenger Agent, and why are they important?

To thrive as a Passenger Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), ticketing software, and basic computer applications is important. Excellent communication, problem-solving abilities, and patience help you effectively assist travelers and resolve issues. These skills ensure smooth passenger processing, high customer satisfaction, and efficient airport operations.

What are some common challenges Passenger Agents face during peak travel times, and how can they effectively manage them?

Passenger Agents often encounter high passenger volumes and tight schedules during peak travel times, which can lead to long lines and increased pressure to resolve issues quickly. Effective time management, clear communication, and staying calm under stress are essential for managing these busy periods. Building a strong rapport with team members and having a thorough understanding of airline procedures can help Passenger Agents provide efficient service while maintaining a positive attitude, even in challenging situations.
More about Passenger Agent jobs
What cities are hiring for Passenger Agent jobs? Cities with the most Passenger Agent job openings:
What states have the most Passenger Agent jobs? States with the most job openings for Passenger Agent jobs include:
Passenger Agent jobs near you
Infographic showing various Passenger Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,210 per year, or $16 per hour.
(PRM) PASSENGER SERVICES AGENT

(PRM) PASSENGER SERVICES AGENT

HUNTLEIGH USA CORPORATION

Saint Louis, MO

$16/hr

Other

Medical, Dental, Vision

Posted just now

Job description

NOW HIRING – PASSENGER SERVICES AGENT (PRM)

Job Title: Passenger Services Agent (PRM)
Location: St. Louis Lambert International Airport
Employment Type: Part-Time
Pay Rate: $16.00 per hour
Shifts/Hours: 7:30 P.M. - 9:30 P.M. 
Company: Huntleigh USA

Join the HuntleighUSA Team

HuntleighUSA is urgently hiring Passenger Services Agents at St. Louis Lambert International Airport. We are committed to delivering safe, reliable, and compassionate service to airline passengers every day.

If you are passionate about helping others, enjoy a fast-paced airport environment, and want to be part of a team that makes a real difference in the travel experience, we want to hear from you immediately.

Position Summary

The Passenger Services Agent (PRM) provides courteous, efficient, and professional assistance to airline passengers who require wheelchair or aisle chair support. This role ensures every passenger is safely transported through the airport while maintaining HuntleighUSA’s high standards of safety, service, and professionalism.

You will serve as a welcoming presence for travelers, assisting them with navigation through the airport and ensuring they reach their destination with care and dignity.

Key Responsibilities

• Safely transport passengers to and from airport locations while maintaining awareness of surroundings and potential hazards
• Provide wheelchair and aisle chair assistance for departing and arriving passengers
• Assist passengers with luggage handling and ensure comfort and safety
• Offer support and guidance to passengers with visual or hearing impairments
• Escort passengers to gates, restrooms, dining areas, or animal relief areas as needed
• Communicate and coordinate effectively with gate agents, dispatchers, and airport staff
• Complete required reports and maintain accurate wheelchair usage logs
• Follow all TSA, airport, and HuntleighUSA safety and operational procedures
• Provide professional and courteous customer service to passengers, airline representatives, and team members

What We’re Looking For

• High School Diploma or Equivalent
• Previous experience in customer service, hospitality, or airport operations is a plus
• Strong communication skills and a positive, professional attitude
• Ability to read, write, and follow verbal and written instructions in English
• Must pass pre-employment and random drug and alcohol screenings
• Reliable transportation to and from work required

Physical Requirements

• Ability to lift, push, or pull up to 75 pounds
• Ability to stand, walk, bend, and move for extended periods
• Ability to work indoors and outdoors in varying weather conditions

Work Environment

This role is based in a fast-paced airport environment with daily interaction with passengers, airline staff, and airport personnel. Team members are expected to maintain professionalism while ensuring safe, efficient, and compassionate service for all travelers.

Why Join HuntleighUSA

• Competitive pay and flexible scheduling
• Medical, dental, and vision benefits (eligibility may apply)
• Opportunities for growth and advancement within the company
• Hands-on experience in airport and airline operations
• Supportive, team-oriented culture where your work makes a difference

NOW HIRING URGENTLY – POSITIONS ARE IMMEDIATELY AVAILABLE AND FILLING QUICKLY. APPLY NOW.

Apply