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Parts Department Associate Jobs in Racine, WI (NOW HIRING)

Truck Country

Parts Counter Associate

Milwaukee, WI · On-site

$16 - $21/hr

Help with housekeeping throughout the parts department when needed, but specifically with the ... Associates degree or higher preferred * Proficient with Microsoft Office Programs * Excellent ...

Truck Country

Parts Counter Associate

Oak Creek, WI · On-site

$15.50 - $20.25/hr

Help with housekeeping throughout the parts department when needed, but specifically with the ... Associates degree or higher preferred * Proficient with Microsoft Office Programs * Excellent ...

Camping World

Parts Associate

Sturtevant, WI

$30K - $60K/yr

The Parts Associate works directly with the customers to determine specialized product needs and ... Knowledge of Service Department procedures and policies is preferred * Valid driver's license ...

Truck Country

Parts Warehouse Associate

Milwaukee, WI · On-site

$15.75 - $18.75/hr

The Parts Warehouse Associate is responsible for shipping, receiving, checking, storing and pulling ... Deliver parts and documentation to service department personnel or places in the "will call ...

Penske

Maintenance Coordinator

Waukegan, IL · On-site

$25/hr

... and parts department preferred Agile and quick learner, enjoys collaborative projects and ... The associate is frequently required to use hands to touch, handle, and feel, and to reach with ...

Penske

Maintenance Coordinator

Waukegan, IL

$25/hr

... and parts department preferred Agile and quick learner, enjoys collaborative projects and ... The associate is frequently required to use hands to touch, handle, and feel, and to reach with ...

Penske

Maintenance Coordinator

Waukegan, IL · On-site

$25/hr

... parts department preferred • Agile and quick learner, enjoys collaborative projects and ... The associate is frequently required to use hands to touch, handle, and feel, and to reach with ...

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Parts Department Associate information

See Racine, WI salary details

$11

$17

$25

How much do parts department associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for parts department associate in Racine, WI is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.38 per hour, depending on experience, location, and employer.

What is a parts department associate?

Parts Department Associates are professionals who work in automotive, manufacturing, or retail environments, managing the inventory and distribution of parts and supplies. Their primary responsibilities include receiving, stocking, and organizing parts, assisting customers or technicians in finding the correct items, and processing orders. They may also handle inventory records, ensure parts are stored properly, and maintain a clean and efficient work area. Strong customer service skills and attention to detail are important in this role. Parts Department Associates play a crucial role in keeping operations running smoothly by ensuring the right parts are available when needed.

What skills and qualifications are needed to be a parts department associate?

To thrive as a Parts Department Associate, you need strong organizational skills, basic mechanical knowledge, and familiarity with inventory management, often supported by a high school diploma or equivalent. Experience with inventory tracking software, point-of-sale (POS) systems, and parts catalog databases is typically required. Excellent customer service, attention to detail, and effective communication help associates efficiently serve customers and collaborate with technicians. These skills ensure accurate parts handling, customer satisfaction, and smooth operations within automotive or equipment service environments.

What are common challenges faced by parts department associates, and how can they be addressed?

Parts Department Associates often encounter challenges such as managing inventory accuracy, handling urgent requests from technicians, and ensuring timely order fulfillment. Staying organized and using inventory management systems can help track stock levels and reduce errors. Building strong communication with service teams and suppliers is crucial for efficiently sourcing hard-to-find parts and meeting customer needs. Continuous training on product knowledge and software tools also helps Associates stay effective in their fast-paced environment.

What is the difference between Parts Department Associate vs Parts Counter Person?

AspectParts Department AssociateParts Counter Person
ResponsibilitiesAssisting with inventory, stocking, and supporting parts department operationsInteracting directly with customers to identify and sell parts
Work EnvironmentBack-end, warehouse, or stockroom settingFront-line, customer-facing environment
Required SkillsInventory management, organizational skillsCustomer service, communication skills

Both roles are essential in automotive parts departments, with the Parts Department Associate focusing on inventory and support tasks, while the Parts Counter Person primarily interacts with customers to fulfill their parts needs.

Parts Department Associate jobs near you

Parts Counter Associate

Truck Country

Milwaukee, WI • On-site

$16 - $21/hr

Full-time

Re-posted 19 days ago

Truck Country rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

27th of 155 rated car dealerships

Job description

The Parts Counter Associate serves as the primary point of contact for customers and technicians seeking parts for vehicles and equipment. This role is responsible for identifying and sourcing parts, providing knowledgeable recommendations, processing orders and returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric experience at the counter, by phone and via email.
Split shift: 2:30p - Midnight.
Duties and Responsibilities:
  • Greet and assist retail customers with their purchases
  • Identify and troubleshoot correct parts for customers
  • Look up and price wreck estimates for both internal and external customers
  • Process all orders from beginning to end
  • Process all special orders and back-order parts that need to be invoiced and delivered or shipped to customers
  • Help suggest and recommend new parts to stock and communicate new trends or changes in buying habits of customers
  • Help with housekeeping throughout the parts department when needed, but specifically with the retail counter, will call, and front customer display areas.
  • Help with keeping the display area stocked and appealing to the customer
  • Handle and process all warranty requests for company policies and procedures
  • Process all "cash" transactions completely and accurately through the cash register when the cashier is not available
  • Tage and inspect all exchange cores for like and for good core requirements
  • To help and support our OPS force with ID's, parts, wreck estimates, quotes and processing parts order for customer delivery or pickup
  • All other duties as assigned

Minimum Qualifications:
  • Knowledgeable about parts and able to use the parts catalogues
  • High School diploma or equivalent. Associates degree or higher preferred
  • Proficient with Microsoft Office Programs
  • Excellent verbal and written communication skills
  • Ability to multi-task in an efficient and organized manner
  • Strong attention to detail

Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
Truck Country® / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.
McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

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