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Parts Department Associate Jobs in Virginia (NOW HIRING)

Henry Day Ford

Parts Counter Associate

Blackridge, VA · On-site

$15.75 - $20.75/hr

Blackridge Fleet Center is currently looking for a Parts Counter Associate who aligns with our core ... Monitor the workflow in the parts department and intervene as needed to ensure the work is ...

BlackRidge Fleet

Parts Counter Associate

Blackridge, VA · On-site

$15.75 - $20.75/hr

Blackridge Fleet Center is currently looking for a Parts Counter Associate who aligns with our core ... Monitor the workflow in the parts department and intervene as needed to ensure the work is ...

PAGE ASSOCIATES INC

Parts Driver (2739)

Richmond, VA

$14.50 - $17.75/hr

Department Maintenance : Help maintain the professional appearance of the parts department. * Vehicle Upkeep : Ensure the basic upkeep of the truck, including checking the oil with each fill-up and ...

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Parts Department Associate information

What is a parts department associate?

Parts Department Associates are professionals who work in automotive, manufacturing, or retail environments, managing the inventory and distribution of parts and supplies. Their primary responsibilities include receiving, stocking, and organizing parts, assisting customers or technicians in finding the correct items, and processing orders. They may also handle inventory records, ensure parts are stored properly, and maintain a clean and efficient work area. Strong customer service skills and attention to detail are important in this role. Parts Department Associates play a crucial role in keeping operations running smoothly by ensuring the right parts are available when needed.

What skills and qualifications are needed to be a parts department associate?

To thrive as a Parts Department Associate, you need strong organizational skills, basic mechanical knowledge, and familiarity with inventory management, often supported by a high school diploma or equivalent. Experience with inventory tracking software, point-of-sale (POS) systems, and parts catalog databases is typically required. Excellent customer service, attention to detail, and effective communication help associates efficiently serve customers and collaborate with technicians. These skills ensure accurate parts handling, customer satisfaction, and smooth operations within automotive or equipment service environments.

What are common challenges faced by parts department associates, and how can they be addressed?

Parts Department Associates often encounter challenges such as managing inventory accuracy, handling urgent requests from technicians, and ensuring timely order fulfillment. Staying organized and using inventory management systems can help track stock levels and reduce errors. Building strong communication with service teams and suppliers is crucial for efficiently sourcing hard-to-find parts and meeting customer needs. Continuous training on product knowledge and software tools also helps Associates stay effective in their fast-paced environment.

What is the difference between Parts Department Associate vs Parts Counter Person?

AspectParts Department AssociateParts Counter Person
ResponsibilitiesAssisting with inventory, stocking, and supporting parts department operationsInteracting directly with customers to identify and sell parts
Work EnvironmentBack-end, warehouse, or stockroom settingFront-line, customer-facing environment
Required SkillsInventory management, organizational skillsCustomer service, communication skills

Both roles are essential in automotive parts departments, with the Parts Department Associate focusing on inventory and support tasks, while the Parts Counter Person primarily interacts with customers to fulfill their parts needs.

What are the most commonly searched types of Parts Department jobs in Virginia?

The most popular types of Parts Department jobs in Virginia are:

What cities in Virginia are hiring for Parts Department Associate jobs?

Cities in Virginia with the most Parts Department Associate job openings:

Parts Department Associate jobs near you

Parts Counter Associate

Blackridge, VA • On-site

Henry Day Ford
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Henry Day Fordexternal

$15.75 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Blackridge Fleet Center is currently looking for a Parts Counter Associate who aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.

Here's why you'll want to work here:

  • Competitive compensation package and 401(k) with company match
  • Wellness Time Off, plus holidays, plus a Personal Purpose Day
  • Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance
  • Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
  • Year-end bonus program for ALL employees (Garff Giveback)
  • Employee discounts on vehicle purchases, parts, service, and more!
  • Opportunities and pathways to grow into service, management, and sales roles

Why you'll love working with us:

  • Competitive compensation package and 401(k) with company match
  • Wellness Time Off, plus holidays, plus a Personal Purpose Day
  • Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance
  • Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
  • Year-end bonus program for ALL employees (Garff Giveback)
  • Employee discounts on vehicle purchases, parts, service, and more!
  • Opportunities and pathways to grow into service, management, and sales role
  • Encourage the sale of branded parts.

Here's what you'll be doing:

  • Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
  • Establish processes to ensure accuracy between inventory and computer records.
  • Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available.
  • Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.
  • Make warranty and billing adjustments.
  • Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
  • Ensure that all dealership purchases are properly accounted for before payment is made.
  • Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.
  • Assist in collecting overdue accounts.
  • Notify all special-order customers upon the arrival of parts.

  • Here's what you'll need:

    • Must be 18 years or older and authorized to work in the U.S.
    • A valid in-state driver's license and a good driving record, per company standards
    • Positive attitude and high energy with a commitment to outstanding customer service
    • Strong communication, organizational, and problem-solving skills
    • Ability to read and comprehend job-related instructions and information, whether electronic or paper-based
    • Basic computer skills and the ability to learn dealership software systems
    • Previous automotive parts experience is preferred but not required
    • Be able to accommodate the physical requirements of the role, including standing for 6-8 hours per day, lifting up to 50 pounds, and working around noise, vibration, dust, and a variety of materials

    We are an Equal Opportunity Employer

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