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Parts Counter Associate Jobs in Vernon, CT (NOW HIRING)

RV PARTS ASSOCIATE

Southington, CT · On-site

$16.25 - $21.75/hr

RV PARTS ASSOCIATE Join Our Team and Keep RV Adventures Rolling! ️ We're looking for a detail ... Help walk-in customers at the retail counter and provide recommendations. * Upsell accessories and ...

Parts Department Associate

Hartford, CT · On-site

$16.25 - $21.75/hr

We are a well established auto body repair facility, seeking an experienced and motivated Parts Technician to join our team. Responsibilities: * Identifying and purchasing the correct automotive ...

Store Counter Sales

East Hartford, CT · On-site

$16 - $20.75/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store ...

Store Counter Sales

East Hartford, CT · On-site

$16 - $20.75/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store ...

Store Counter Sales

Tolland, CT · On-site

$14.50 - $18.75/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store ...

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Parts Counter Associate information

See Vernon, CT salary details

$11

$18

$25

How much do parts counter associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for parts counter associate in Vernon, CT is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.43 per hour, depending on experience, location, and employer.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

Is a parts counter associate a hard job?

A parts counter associate's job involves customer service, inventory management, and using computer systems to locate and order parts. The role can be physically demanding and requires attention to detail, but it is generally considered manageable with proper training and experience.

What cities near Vernon, CT are hiring for Parts Counter Associate jobs?

Cities near Vernon, CT with the most Parts Counter Associate job openings:

Infographic showing various Parts Counter Associate job openings in Vernon, CT as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,369 per year, or $18.4 per hour.

Parts Associate, Balise Ford

BALISE MOTOR SALES MASTER

Wilbraham, MA • On-site

$17.50 - $22/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago


Job description

Parts Counter Associate
The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.
Job Description:
  • Handling parts payment collection and making sure all parts are billed correctly through service department, mechanical and collision repair
  • Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
  • Help retail counter and wholesale customers identify and purchase the correct parts or accessories using electronic catalogs or parts manuals
  • Process warranty parts claims and returns according to manufacturer and dealership policies
  • Use computerized catalogs and inventory systems to look up part numbers, check stock levels, and place orders for out-of-stock items
  • Receive, unpack, and store incoming shipments, verify quantities and updating records in a timely manner
  • Answer phone calls providing parts price quotes and other inquiries
  • Issue correct parts and supplies to service technicians to support repairs
  • Prepare and ship parts orders to customers or other locations, following proper packaging to prevent damage
  • Follow up on back-ordered parts and ensure timely delivery to maintain workflow
  • Notify service personnel and retail customers when special-ordered parts orders arrive
  • Keep the parts counter and stockroom clean, organized, and well-stocked replenishing inventory daily
  • Other duties assigned by the Parts Manager

Environmental & Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
  • While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 50 pounds

Benefits Include:
  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off

Skills & Qualifications:
  • Previous parts counter, inventory or related automotive experience is required
  • Excellent customer service skills
  • Attention to detail is crucial to ensure parts are researched and stored correctly, and all records are accurate
  • Operating a forklift in warehouse or dealership settings for receiving, stocking, and moving inventory is preferred, but not required