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Parts Counter Associate Jobs in Sharon, CT (NOW HIRING)

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Parts Counter Associate information

See Sharon, CT salary details

$12

$20

$28

How much do parts counter associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for parts counter associate in Sharon, CT is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.36 per hour, depending on experience, location, and employer.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

Is a parts counter associate a hard job?

A parts counter associate's job involves customer service, inventory management, and using computer systems to locate and order parts. The role can be physically demanding and requires attention to detail, but it is generally considered manageable with proper training and experience.

What job categories do people searching Parts Counter Associate jobs in Sharon, CT look for?

The top searched job categories for Parts Counter Associate jobs in Sharon, CT are:

What cities near Sharon, CT are hiring for Parts Counter Associate jobs?

Cities near Sharon, CT with the most Parts Counter Associate job openings:

Parts Counter Associate jobs near you
Infographic showing various Parts Counter Associate job openings in Sharon, CT as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,026 per year, or $20.2 per hour.

Plumbing & HVAC Counter Sales / Warehouse Associate

Plimpton & Hills Corp Inc

Great Barrington, MA • On-site

$19 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Plimpton & Hills rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

34th of 419 rated retail wholesalers

Job description

Description


Position Purpose:
Provide excellent customer service by assisting customers with plumbing, heating, and HVAC product orders, accurately fulfilling materials, processing orders, and supporting daily counter sales and warehouse operations while maintaining company safety standards and a professional work environment. This is a full-time position based at our Great Barrington, MA branch located at 10 Crissey Road.

Essential Functions:

  • Actively seek opportunities to help customers at the counter and by phone, supporting plumbing, heating, and HVAC product needs.
  • Locate, pull, and obtain ordered plumbing, heating, and HVAC materials for contractor, commercial, and walk-in customers.
  • Assist in the handling of defective parts, returns, and manufacturer warranty information.
  • Process approved customer credits and product returns accurately in the inventory and order system.
  • Address customer questions regarding product specifications, pricing, availability, and lead times.
  • Ensure all plumbing, heating, and HVAC product catalogs and vendor materials are current and that expired versions are removed.
  • Accurately and safely move products of varying weights, including pipe, fittings, fixtures, and HVAC supplies, according to customer and warehouse needs.
  • Provide exceptional customer service in a fast-paced counter sales and warehouse environment.
  • Answer incoming telephone calls professionally and pleasantly, assisting with orders, questions, and pricing requests.
  • Accurately input, process, and fill customer orders using the company order entry system.
  • Accurately read, identify, and verify part numbers, SKUs, and quantities for order filling and material receiving.
  • Assist warehouse personnel with shipping, receiving, stocking, and inventory organization when necessary.
  • Maintain a clean, organized, and professional counter sales and warehouse work environment.
  • Safely operate warehouse equipment including forklifts, pallet jacks, and hand trucks in accordance with safety standards.
  • Remain up-to-date on all workplace, warehouse, and equipment safety practices and company standards.
  • Perform other related duties and responsibilities as directed by management.

Compensation and Benefits:

  • Competitive hourly rate commensurate with experience.
  • Eligible to participate in the company's comprehensive benefits package, which includes medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and paid holidays.
  • Opportunities for professional development and growth.

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
 

Requirements

 Experience, Education & Skills:

  • Counter sales experience in a plumbing, heating, HVAC, or building materials environment preferred.
  • Familiarity with plumbing, heating, and HVAC products, materials, industry practices, and basic regulations.
  • Results-driven and customer-focused with the ability to support contractors, trade professionals, and walk-in customers.
  • High school diploma or GED preferred.

Physical Requirements: 

  • While performing the duties of this job, the associate is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. 
  • Specific vision abilities required by this job include close vision requirements due to computer work. 
  • Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 

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