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Parts Counter Associate Jobs in Romeoville, IL (NOW HIRING)

PetIQ

Counter Sales Associate

Alsip, IL · On-site

$18/hr

Counter Sales Associate Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been ... Maintain in-depth knowledge of HVAC systems, parts, and accessories. * Stay updated on new products ...

New

FOUR SEASONS MASTER

Parts Asscociate

Bedford Park, IL

$22 - $24/hr

... Parts Associate position at our Bedford Park location. The ideal applicant will be able to perform a variety of tasks within a very busy atmosphere, provide skilled tech support to field staff, and ...

Four Seasons Heating

Parts Asscociate

Chicago, IL · On-site

$22 - $24/hr

... Parts Associate position at our Bedford Park location. The ideal applicant will be able to perform a variety of tasks within a very busy atmosphere, provide skilled tech support to field staff, and ...

Four Seasons Heating

Parts Associate

Bridgeview, IL · On-site

$22 - $24/hr

Four Seasons Heating & Air Conditioning, one of the nation's largest heating and air conditioning companies, is seeking a self-motivated individual to fill our Plumbing & Electrical Parts Associate ...

FOUR SEASONS MASTER

Parts Associate

Bridgeview, IL

$22 - $24/hr

Four Seasons Heating & Air Conditioning, one of the nation's largest heating and air conditioning companies, is seeking a self-motivated individual to fill our Plumbing & Electrical Parts Associate ...

Genuine Parts Company

Store Counter Sales

Naperville, IL · On-site

$20.25/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store ...

Genuine Parts Company

Store Counter Sales

Chicago, IL · On-site

$20.25/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store ...

Genuine Parts Company

Store Counter Sales

Lyons, IL · On-site

$19.15/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store ...

GPC - Genuine Parts Company

Store Counter Sales

Lyons, IL · On-site

$19.15/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store ...

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Showing results 21-40

All JobsParts Counter Associate JobsParts Counter Associate Jobs in Romeoville, IL

Parts Counter Associate information

See Romeoville, IL salary details

$11

$18

$26

How much do parts counter associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for parts counter associate in Romeoville, IL is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.82 per hour, depending on experience, location, and employer.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

Is a parts counter associate a hard job?

A parts counter associate's job involves customer service, inventory management, and using computer systems to locate and order parts. The role can be physically demanding and requires attention to detail, but it is generally considered manageable with proper training and experience.

What are popular job titles related to Parts Counter Associate jobs in Romeoville, IL?

For Parts Counter Associate jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Parts Counter Associate jobs in Romeoville, IL look for?

The top searched job categories for Parts Counter Associate jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Parts Counter Associate jobs?

Cities near Romeoville, IL with the most Parts Counter Associate job openings:

Parts Counter Associate jobs near you

Counter Sales Associate

PetIQ

Alsip, IL • On-site

$18/hr

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

PetIQ rating

3.9

Company rating: 3.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

51st of 52 rated veterinary

Job description

Counter Sales Associate

Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting. TEC is also the Midwestern state's largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. We offer exceptional compensation packages; full benefits include health, dental, life, and AD&D insurance, paid holidays & vacation, and 401(k) with company matching.

Job Description

The Counter Associate plays a key role in delivering outstanding customer service and fostering a welcoming shopping and sales experience. This position requires excellent communication skills, attention to detail, and a commitment to ensuring customer satisfaction.

Please note that the responsibilities and details of this role may evolve based on organizational needs.

Essential Duties and Responsibilities

Order Management

  • Greet and assist walk-in customers at the counter, providing prompt and friendly service.
  • Answer phone calls, emails, and text inquiries related to product availability, pricing, and order status.
  • Ensure that inventory levels are accurate, and work with warehouse staff to check stock and prepare orders for pickup or delivery.
  • Follow up with customers on back-ordered items, changes in delivery times, or any other issues that may arise with their orders.

Sales & Upselling

  • Promote product bundles, upsell complementary items, and introduce customers to new products or product lines.
  • Work with the sales team to meet and exceed sales targets, helping drive the overall success of the branch.
  • Assist in promoting seasonal sales, special promotions, and discounts to customers at the counter and through phone interactions.

Product Knowledge & Support

  • Maintain in-depth knowledge of HVAC systems, parts, and accessories.
  • Stay updated on new products, industry trends, and technological advances to help provide customers with the best solutions.

Problem Resolution

  • Resolve customer complaints or issues in a professional and timely manner, ensuring customer satisfaction.
  • Assist in handling returns or exchanges, working with customers to ensure their needs are met while adhering to company policies.

Collaboration & Teamwork

  • Collaborate with the warehouse and inventory teams to ensure product availability and timely order fulfillment.
  • Communicate effectively with the sales and management teams to address customer needs and improve branch performance.

General Maintenance & Organization

  • Keep the counter area clean, organized, and stocked with marketing materials, product catalogs, and pricing sheets.
  • Assist with inventory management and stock organization to ensure smooth operations.

Skills, Knowledge, & Abilities

  • Strong communication skills, both verbal and written, with the ability to engage and assist customers in person and over the phone.
  • Proven ability to handle multiple tasks in a fast-paced environment.
  • Proficiency with point-of-sales (POS) systems, order management software, and general computer applications (Microsoft Office Suite, CRM systems).
  • Ability to build and maintain positive relationships with customers, contractors, and team members.
  • Strong organizational skills and attention to detail.

Qualifications

  • High School diploma or GED equivalent
  • Minimum of 1-2 years of experience in sales or customer service, ideally in the HVAC, building materials, or wholesale industry.
  • Ability to lift 50 pounds (e.g., HVAC parts, small equipment).
  • Comfortable working in a warehouse environment and assisting customers in a fast-paced setting.

Schedule

Full Time Monday through Friday

Rotating Saturday Half-day

Schedule is based on business needs

Salary Expectations

Starting minimum rate of $18

What PetIQ employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

PetIQ logo

About PetIQ

Sourced by ZipRecruiter

PetIQ is a leading pet health and wellness company situated in Eagle, Idaho, US. The firm operates in the Consumer Discretionary industry specializing in pet care services and representation of leading veterinary-grade pet products. Established in 2010, PetIQ has grown into a well-known and trusted brand in the market and started its public trading in 2017. The company's mission is to make pet lives better by educating pet owners on the importance of regular veterinary care and veterinary-recommended pet products.

Industry

Manufacturing

Company size

201 - 500 Employees

Headquarters location

Eagle, ID, US

Year founded

2010

Social media

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