Partner Support Engineer Jobs in Norwalk, CT (NOW HIRING)

Treasury Application Support Engineer

A Career with Point72's Technology Team

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm's IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.

As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.

WHAT YOU'LL DO

• Support our Treasury team across repurchase agreement trading, margin, and stock loan workflows in a fast-moving front-office environment
• Proactively identify and resolve highly complex and business-critical production issues with urgency by diagnosing root causes, coordinating fixes, and keeping stakeholders informed through completion
• Monitor mission-critical workflows, data feeds, and scheduled processes to ensure service levels are met throughout the trading day
• Analyze application and data issues that affect financing, margin, and borrow activity, and drive timely remediation with technology partners
• Partner with development teams to translate recurring support themes into clear requirements, priorities, and durable platform improvements
• Support Margin and Stock Loan teams by ensuring applications, reports, and data flows are available and accurate
• Coordinate application releases by validating changes, completing post-deployment checks, and confirming production readiness with business users
• Improve support processes by creating runbooks, strengthening controls, and identifying opportunities to reduce manual intervention
• Collaborate across global Technology and Treasury teams to support business continuity, incident response, and reliable service delivery
• Provide off-hours support, including weekends, as required

WHAT'S REQUIRED

• 5+ years of industry experience in a front-office support role
• Bachelor's degree or formal training in computer science or a related technical field
• Strong understanding of fixed income products and financial markets workflows
• Ability to manage multiple priorities in a dynamic, time-sensitive environment
• Proficiency in database querying for data analysis, troubleshooting, and production issue investigation
• Coding or scripting skills to support automation and problem resolution
• Working knowledge of desktop operating environments and database-backed applications
• Strong troubleshooting, coordination, and problem-solving skills in production technology environments
• Excellent verbal and written communication skills, with the ability to support both business users and technology partners
• Develop support processes, documentation, knowledge articles, and operational procedures
• Commitment to the highest ethical standards

WE TAKE CARE OF OUR PEOPLE

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Fully-paid health care benefits
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of color and the LGBT+ community
• Mental and physical wellness programs
• Tuition assistance
• A 401(k) savings program with an employer match and more

ABOUT POINT72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.

The annual base salary range for this role is $170,000-$225,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.