1

Partner Support Engineer Jobs in Connecticut (NOW HIRING)

DevOps Engineer

Shelton, CT · On-site

$102K - $128K/yr

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

DevOps Engineer

Shelton, CT · On-site

$102K - $128K/yr

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

DevOps Engineer

Shelton, CT · On-site

$102K - $128K/yr

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

DevOps Engineer

Shelton, CT · On-site

$102K - $128K/yr

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

DevOps Engineer

Shelton, CT · On-site

$102K - $128K/yr

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

DevOps Engineer

Shelton, CT · On-site

$102K - $128K/yr

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

DevOps Engineer

Shelton, CT · On-site

$102K - $128K/yr

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

We take the work seriously, but we also know the best results come from teams that support each ... Partner with application, cloud, platform, and security teams to continuously improve DevOps ...

... with cross-functional partners and suppliers. You will deliver solutions within system ... Support system and product integration by coordinating dependencies, applying configuration ...

... with cross-functional partners and suppliers. You will deliver solutions within system ... Support system and product integration by coordinating dependencies, applying configuration ...

Support external validation efforts by preparing test plans, samples, and documentation, and ... partners. * Recommend improvements to test methods, fixtures, and documentation to enhance test ...

... a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we ... Support business growth * Support business growth through daily work / interactions What You Will ...

Showing results 21-40

Partner Support Engineer information

What is a partner support engineer?

A Partner Support Engineer is a technical professional who provides support and guidance to a company's business partners, such as vendors, resellers, or technology integrators. They help partners troubleshoot issues, implement products or solutions, and ensure successful integration with the company’s systems or services. Their role blends technical problem-solving with customer service skills, aiming to build strong, productive relationships with partners. They often act as a liaison between the partner and the company’s internal technical teams.

How does a partner support engineer typically collaborate with external partners and internal teams?

Partner Support Engineers regularly act as a bridge between external partners and internal technical or product teams. They are responsible for understanding partner needs, troubleshooting technical issues, and communicating solutions or updates effectively. This role often involves participating in regular status meetings, providing technical documentation, and escalating complex problems to development or engineering teams when necessary. Successful Partner Support Engineers foster positive relationships by ensuring timely resolutions and clear, professional communication.

What are the key skills and qualifications needed to thrive as a partner support engineer, and why are they important?

To thrive as a Partner Support Engineer, you need a solid background in computer science or IT, strong troubleshooting skills, and experience in customer or technical support roles. Familiarity with CRM platforms, ticketing systems, cloud services, and relevant certifications such as CompTIA or Microsoft are often required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively resolve partner issues and build strong relationships. These skills ensure timely, high-quality support, fostering partner satisfaction and long-term business growth.

What is the difference between Partner Support Engineer vs Customer Support Engineer?

AspectPartner Support EngineerCustomer Support Engineer
Required credentialsTechnical certifications, relevant engineering or IT backgroundTechnical knowledge, customer service skills
Work environmentCollaborates with partners, technical teams, and clientsInteracts directly with end-users and customers
Employer and industry usageTech companies, SaaS providers, hardware vendorsBroadly used across tech, software, and hardware sectors
Common search intentPartner support roles, technical partner assistanceCustomer support careers, troubleshooting roles

The main difference is that a Partner Support Engineer focuses on supporting partners and technical collaborations, often working closely with other businesses. In contrast, a Customer Support Engineer primarily assists end-users or customers directly. Both roles require technical skills, but their target audiences and work environments differ significantly.

What cities in Connecticut are hiring for Partner Support Engineer jobs?

Cities in Connecticut with the most Partner Support Engineer job openings:

Infographic showing various Partner Support Engineer job openings in Connecticut as of August 2026, with employment types broken down into 77% Full Time, 10% Temporary, and 13% Contract. Highlights an 88% In-person, and 12% Remote job distribution.

DevOps Engineer

Shelton, CT • On-site

subway
Food Services and Drinking Places • 10K+ employees

$102K - $128K/yr

Full-time

Medical, Life, Retirement

Re-posted 6 days ago


Subway rating

4.5

Company rating: 4.5 out of 10

Based on 2,077 frontline employees who took The Breakroom Quiz


Job description

DevOps Engineer - Shelton, CT

Ready to build what’s next with one of the world’s most iconic brands?Why Join Subway?

At Subway, we are not standing still. We are building.
This is a business focused on what matters most: growing franchisee profitability, strengthening our brand, and creating long-term value. The people who thrive here are the ones who want to make a real impact.

You will not just do the work. You will shape it.
We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world.

If you bring energy, accountability, and a bias for action, you will fit right in.
We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins, and show up ready to build something better every day.

This is your chance to be part of what’s next.


About the Role

The DevOps Engineer is responsible for designing, building, and operating the continuous integration and delivery (CI/CD) pipelines, infrastructure automation, and platform tooling that power Subway’s technology organization. This role plays a critical part in enabling engineering teams to ship software faster, more reliably, and with greater confidence—while maintaining the security, stability, and scalability of shared delivery infrastructure.

The DevOps Engineer brings a strong automationfirst mindset, handson proficiency with modern CI/CD tooling, infrastructureascode, and cloud platforms, and is expected to actively leverage AIpowered tools and intelligent automation to accelerate delivery pipelines, reduce toil, and improve system observability across the software delivery lifecycle.


Responsibilities include, but are not limited to:
  • Design, build, and maintain CI/CD pipelines that enable rapid, reliable, and repeatable software delivery across engineering teams
  • Automate build, test, packaging, and deployment workflows to minimize manual effort and human error
  • Integrate AIassisted code quality, security scanning, and test coverage tools into CI/CD pipelines
  • Monitor pipeline health and performance; identify and resolve bottlenecks impacting delivery velocity
  • Develop and maintain infrastructureascode (IaC) solutions using Terraform to provision and manage cloud and hybrid environments
  • Automate infrastructure lifecycle management, including provisioning, scaling, patching, and decommissioning
  • Actively identify and implement AIpowered automation for tasks such as incident triage, predictive alerting, and environment provisioning
  • Monitor and support DevOps platform reliability, responding to and resolving pipeline or infrastructure incidents
  • Conduct root cause analysis and implement permanent fixes to reduce recurring issues and mean time to recovery
  • Embed DevSecOps practices throughout delivery pipelines, including vulnerability scanning, secrets management, and policyascode
  • Partner with application, cloud, platform, and security teams to continuously improve DevOps tooling and practices
  • Provide documentation, training, and technical guidance to engineering teams on CI/CD and automation best practices

Qualifications (some examples listed below):
  • Strong handson experience with CI/CD platforms such as GitHub Actions, Azure DevOps, Jenkins, or equivalent
  • Proficiency with infrastructureascode tooling, particularly Terraform (required)
  • Demonstrated experience using AIpowered developer tools and automation frameworks in a DevOps or engineering context
  • Solid understanding of cloud platforms (AWS and/or Azure); multicloud experience a plus
  • Experience scripting and automating workflows using Python, Bash, or PowerShell
  • Working knowledge of DevSecOps practices, including vulnerability scanning and policyascode
  • Strong analytical and problemsolving skills with a focus on automation and efficiency
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field
  • 4–7 years of DevOps, platform engineering, or site reliability engineering experience
  • Experience working in Agile, crossfunctional engineering environments

What do we offer?
  • Insurance Plans (Medical, Life)
  • Pension / 401(k) / RSP (country specific)
  • Competitive Bonus
  • Mobility Allowance
  • Tuition Reimbursement
  • Company Holidays
  • Volunteering Time
  • And More…

Compensation: The base pay range for this role is $102,700 - 128,400 annually.
 

Pay within this range will be determined in good faith based on jobrelated factors, which may include skills, experience, education/training, location, and internal equity.

What Subway employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom