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Partner Success Associate Jobs in Lithonia, GA (NOW HIRING)

Aderant

Associate Client Success Manager

Atlanta, GA · On-site

Aderant is seeking a Assoc. Client Success Manager Aderant is a global industry leading software ... Acting as a trusted partner, the CSM drives clarity, alignment, and accountability across the ...

Velosio

Partner Development Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Associate Partner Development Manager is a key sales and management role within the Stratos ... Partner Success Services: Support partners with Internal Use licenses and access Stratos Cloud ...

Zenefits

Associate Customer Success Consultant

Atlanta, GA · On-site

$23.08 - $36.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Associate Customer Success Consultant TriNet is a leading provider of comprehensive human ... partner and allowing them to focus on operating and growing their core businesses. Our full-service ...

Applied Systems

Associate Customer Success Manager

Atlanta, GA · On-site

$60K - $85K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... seeking an Associate Customer Success Manager to join our Customer Success team in a remote ... Partner across teams to resolve issues and support growth. We're Excited to Learn More About You ...

TriNet

Associate Customer Success Consultant

Dunwoody, GA · On-site

$23.08 - $36.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... partner and allowing them to focus on operating and growing their core businesses. Our full-service ... JOB SUMMARY The Associate Customer Success Consultant serves as the initial point of contact for an ...

TriNet

Associate Customer Success Consultant

Atlanta, GA · On-site

$23.08 - $36.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... partner and allowing them to focus on operating and growing their core businesses. Our full-service ... JOB SUMMARY The Associate Customer Success Consultant serves as the initial point of contact for an ...

TriNet

Associate Customer Success Consultant

Dunwoody, GA · On-site +1

$23.08 - $36.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... partner and allowing them to focus on operating and growing their core businesses. Our full-service ... JOB SUMMARY The Associate Customer Success Consultant serves as the initial point of contact for an ...

Public Consulting Group

Client Service Associate 1

Atlanta, GA · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG ... Client Success Associates are integral members of PCG's Northwest Education Team; the specific ...

Percy Towers

Corporate Partner

Atlanta, GA

$450K - $900K/yr

... associates and counsel within the corporate practice group. § Qualifications : Candidates must ... partnership success. ⨖ Juris Doctor (J.D.) from an ABA-accredited academic institution with ...

Hobbsnews

Associate Director, Customer Partner

Atlanta, GA · On-site

$120 - $180/hr

The Role Customer Success, Commercial Success, Distinctive Expertise and Focus on People: * Create ... As a Customer Partner, you'll be at the forefront of driving proactive account growth. You'll focus ...

Kyndryl

Associate Director, Customer Partner

Atlanta, GA · On-site

The Role Customer Success, Commercial Success, Distinctive Expertise and Focus on People: * Create ... As a Customer Partner, you'll be at the forefront of driving proactive account growth. You'll focus ...

Zelis

Client Success Director

Atlanta, GA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Define and execute client success strategy across multiple regions or product lines, ensuring ...

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All JobsPartner Success Associate JobsPartner Success Associate Jobs in Lithonia, GA

Partner Success Associate information

See Lithonia, GA salary details

$16.9K

$48.4K

$84.9K

How much do partner success associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for partner success associate in Lithonia, GA is $48,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $59,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success associate?

To thrive as a Partner Success Associate, you need strong relationship management, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, adaptability, and a proactive attitude help you build trust and effectively support partners. These skills ensure lasting partnerships, drive mutual growth, and contribute to overall business success.

What is a partner success associate?

A Partner Success Associate is a professional responsible for supporting and managing relationships with a company's business partners or clients. They ensure that partners have the resources and support needed to achieve mutual goals, resolve issues, and maximize the value of the partnership. This role often involves onboarding new partners, providing training, addressing concerns, and collaborating with internal teams to drive partner satisfaction and success.

What are some common challenges faced by a partner success associate, and how can they be effectively managed?

Partner Success Associates often encounter challenges such as managing diverse partner expectations, navigating complex onboarding processes, and ensuring timely communication across teams. To effectively manage these challenges, it's important to develop strong relationship-building skills, stay organized with clear documentation, and proactively address partner concerns. Collaborating closely with internal teams like sales, support, and product can also help resolve issues quickly and create a positive experience for partners.

What job categories do people searching Partner Success Associate jobs in Lithonia, GA look for?

The top searched job categories for Partner Success Associate jobs in Lithonia, GA are:

What cities near Lithonia, GA are hiring for Partner Success Associate jobs?

Cities near Lithonia, GA with the most Partner Success Associate job openings:

Partner Success Associate jobs near you

Associate Client Success Manager

Aderant

Atlanta, GA • On-site

Full-time

Posted 18 days ago

Job description

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology.
At Aderant, the "A" is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the "A". We bring the "A" to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work - ideas, experience, and passion - to drive our mission forward.
Our people are our strength.
Aderant is seeking a Assoc. Client Success Manager
Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology.
At Aderant, the "A" is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the "A". We bring the "A" to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work - ideas, experience, and passion - to drive our mission forward. Our people are our strength.
Job Title: Assoc. Client Success Manager (CSM)
Role Level: Mid to Senior Individual Contributor (portfolio-dependent)
Reports To: Director/Sr. Director/, Client Success
Role Purpose
The Client Success Manager (CSM) is accountable for ensuring customers achieve meaningful business outcomes through successful adoption, value realization, and proactive risk management. Acting as a trusted partner, the CSM drives clarity, alignment, and accountability across the customer lifecycle to support retention, renewal, and long-term growth.
CSMs operate across different engagement models depending on customer tier, product complexity, and risk profile, while maintaining consistent ownership of outcomes and client health.
Core Responsibilities
Outcome Ownership & Value Realization
  • Translate customer goals and challenges into clearly defined success outcomes

  • Develop and maintain structured plans that align outcomes, actions, owners, and timelines

  • Track progress and ensure closure of root causes impacting client success

Adoption & Enablement
  • Drive adoption and effective use of assigned Aderant solutions

  • Guide customers on best practices, workflows, and operationalization

  • Support time-to-value through structured planning and ongoing engagement

Proactive Risk Management
  • Monitor client health indicators (usage, adoption progress, CSAT, engagement signals)

  • Identify and address risk early in partnership with Support, Product, Professional Services, and Sales

  • Initiate structured recovery plans when outcomes or relationships are at risk

Cross-Functional Coordination
  • Serve as the central point of coordination across internal teams to ensure success

  • Set and manage expectations with customers and internal stakeholders

  • Escalate appropriately and participate in executive-level discussions when needed

Communication & Client Advocacy
  • Maintain clear, consistent communication with customers regarding progress, risks, and next steps

  • Represent the voice of the customer internally

  • Document insights, lessons learned, and systemic issues

Retention & Growth Enablement
  • Support renewal readiness through demonstrated value and outcome achievement

  • Identify expansion or optimization opportunities in partnership with Sales and Services

  • Contribute to customer advocacy where appropriate

Qualifications
  • 3-7+ years of experience in Customer/Client Success, Professional Services, Implementation, Support, Consulting, or related client-facing roles in a B2B SaaS or technology-enabled services environment

  • Demonstrated ability to own customer outcomes, including driving adoption, value realization, risk mitigation, or recovery through structured plans

  • Strong capability translating complex products and technical concepts into clear business outcomes for customers

  • Proven experience coordinating across cross-functional teams (Support, Product, Professional Services, Sales) to resolve issues and achieve results

  • Ability to manage multiple customer relationships with strong prioritization, organization, and follow-through

  • High emotional intelligence with the ability to build trusted advisor relationships, including in high-pressure or escalated situations

  • Comfort using data, usage insights, and health indicators to identify risk, demonstrate value, and guide customer conversations

  • Disciplined communicator with strong written, verbal, and documentation skills

  • Experience with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango, or similar) preferred

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