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Partner Implementation Manager Jobs in Hawaii (NOW HIRING)

Provider Contracting Manager

Honolulu, HI · Hybrid

$88K - $117.70K/yr

You are expected to play an integral role in supporting, including implementing, various strategic ... Provider Partnering - Develop close partnerships with providers to (1) lead and drive HMSA ...

Provider Contracting Manager

Honolulu, HI · Hybrid

$88K - $117.70K/yr

You are expected to play an integral role in supporting, including implementing, various strategic ... Provider Partnering - Develop close partnerships with providers to (1) lead and drive HMSA ...

Develop and implement the go-to-market strategy for field-level engagement within assigned ... Manage field engagement with 6-8 complex partners * Support the direct sales team related to ...

Direct and oversee the design and implementation of infrastructure solutions. * Interface with IT Resources, Management Teams, and other Business Partners on a regular basis to maintain good client ...

Direct and oversee the design and implementation of infrastructure solutions. * Interface with IT Resources, Management Teams, and other Business Partners on a regular basis to maintain good client ...

Direct and oversee the design and implementation of infrastructure solutions. * Interface with IT Resources, Management Teams, and other Business Partners on a regular basis to maintain good client ...

Direct and oversee the design and implementation of infrastructure solutions. * Interface with IT Resources, Management Teams, and other Business Partners on a regular basis to maintain good client ...

Direct and oversee the design and implementation of infrastructure solutions. * Interface with IT Resources, Management Teams, and other Business Partners on a regular basis to maintain good client ...

Develop and implement policies, standards, and governance frameworks for configuration accuracy ... Collaborate with external partners, IT, Claims Operations, Provider Services, Compliance, and ...

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Partner Implementation Manager information

What are the key skills and qualifications needed to thrive as a Partner Implementation Manager, and why are they important?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.

What are some common challenges faced by Partner Implementation Managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What is a Partner Implementation Manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

What are popular job titles related to Partner Implementation Manager jobs in Hawaii? For Partner Implementation Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Partner Implementation Manager jobs in Hawaii look for? The top searched job categories for Partner Implementation Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Partner Implementation Manager jobs? Cities in Hawaii with the most Partner Implementation Manager job openings:

Provider Contracting Manager

HMSA

Honolulu, HI • Hybrid

$88K - $117.70K/yr

Other

Posted 12 days ago


Job description

HMSA Provider Strategy
  1. You are responsible for being an active participant in the shaping, informing, leading, and implementing HMSA's overall corporate strategy to its providers. You are expected to play an integral role in supporting, including implementing, various strategic provider initiatives and working closely with other HMSA Departments including Office of Payment Transformation, Finance and Accounting, Medical Management, Medicare and Medicaid Programs, IHMS, and Market and Product Strategy to coordinate and implement strategic provider initiatives. These responsibilities include, but are not limited to, the following:
    • Financial Strategy - Aligned with HMSA mission, vision, values and provider strategy, develop, shape and evaluate financial proposals being negotiated with providers, including value-based payment, HMSA's Advanced Hospital Care program, or other alternative payment models. Work closely with HMSA leadership, Finance and Accounting, Quality Management, Provider Operations, Medical Management, Office of Payment Transformation and Corporate Analytics departments to develop and/or evaluate financial proposals. Negotiate financial proposals directly with providers.
    • Negotiate Contracts - Negotiate standard and nonstandard agreements with providers by working closely with Legal, Business Integrity, Provider Operations, Finance and Accounting, Credentialing, Office of Payment Transformation and other HMSA departments to ensure that the arrangement reached with each provider is driving HMSA provider strategy balanced with mitigating corporate legal, regulatory and operational risks. This includes reviewing and evaluating redlined contracts, making language recommendations, negotiating directly with providers and their agents and being responsible for the overall negotiated arrangement with the the provider.
    • Monitor and manage the disbursement of funds for HMSA contract obligations for non-claims expenses. This includes programs/projects like strategic community investment funds, recruiting programs, and bonuses for quality or volume. Evaluate and communicate with Senior Executives and interested departments on program effectiveness.

  2. Relationship Management:
    • Provider Partnering - Develop close partnerships with providers to (1) lead and drive HMSA's mission, vision, values and provider strategy and (2) facilitate strategic contracting with providers. Monitor and evaluate status of HMSA relationship with providers to better inform HMSA provider and contracting strategy. Responsible for identifying and coordinating, among internal and external stakeholders, the resolution of provider issues.
    • HMSA Internal Partnering - Develop close partnerships with various HMSA Departments to continuously develop and improve upon HMSA's provider strategy. At a detailed level, coordinate provider contractual requirements to ensure appropriate implantation and administration of provider contracts and negotiated arrangements. This includes, but is not limited to, (1) working with Finance and Accounting to ensure adherence to broader HMSA financial requirements including revenue recognition, pricing and discounting policies, (2) understanding and evaluating the financial impact of provider proposals and working closely with Finance and Accounting to implement contractual requirements, and (3) working with departments focused on operational, regulatory, and clinical outcomes to ensure provider contracts meet requirements and render appropriate, quality, and affordable care to members.

  3. Internal Operations
    • Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact information, contractual changes, status reports and other documents for all projects. Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation. Ensure all parties comply with contract terms. Ensure contract close-out, extension or renewal.
    • Develop and implement procedures for contract management and administration in compliance with company policy and to mitigate risk to company. As appropriate, contribute to or influence company policies. Develop and prepare regular reports on the status of contracts and negotiations based on detailed analysis.

  4. Other duties as assigned
    • As needed, work directly on corporate initiatives including strategic provider initiatives, provide guidance on contract matters to supervisors or other operational staff, including training to new project stakeholders and other employees in contracting practices and procedures.
    • Performs all other miscellaneous responsibilities and duties as assigned or directed.



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