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Part Time Weekend Only Customer Service Jobs in Quebec

We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Become a vital part of Rona and ensure exceptional customer service by supervising our front-line ...

CA$19.25 - CA$19.75/hr

ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English ... part time, weekly with shifts that include various days and hours. * An excellent written and ...

Ensures a high level of customer service at the checkouts; * Accurately records customer ... A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Ensures a high level of customer service at the checkouts; * Accurately records customer ... A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Ensures a high level of customer service at the checkouts; * Accurately records customer ... A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Ensures a high level of customer service at the checkouts; * Accurately records customer ... A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Ensures a high level of customer service at the checkouts; * Accurately records customer ... A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

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Part Time Weekend Only Customer Service information

What are part time weekend only customer service jobs?

Part time weekend only customer service jobs are positions where employees work exclusively on weekends, providing assistance to customers via phone, email, chat, or in person. These roles are ideal for those who have weekday commitments, such as students or individuals with another job. The primary responsibilities include answering customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction. These jobs can be found in various industries, including retail, hospitality, and call centers.

What are the most common challenges faced by part-time weekend-only customer service representatives?

Part-time weekend-only customer service representatives often encounter high call or inquiry volumes, as many businesses experience increased customer activity on weekends. Balancing efficiency with quality service during peak hours can be demanding. Additionally, these roles may require quick adaptation to different customer issues since weekend teams might have less immediate access to weekday support resources. However, working weekends often means tighter-knit teams and the opportunity to develop strong multitasking and problem-solving skills.

What is the difference between Part Time Weekend Only Customer Service vs Part Time Customer Support Specialist?

AspectPart Time Weekend Only Customer ServicePart Time Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer customer service experience
Work EnvironmentRetail stores, call centers, or online platforms during weekendsCall centers, online support, or retail settings, often during weekdays and weekends
Employer & Industry UsageRetail, hospitality, and service industriesTechnology, retail, and service sectors
Search & Comparison IntentFocus on weekend-only availability and customer service rolesBroader customer support roles, including weekdays

Part Time Weekend Only Customer Service roles are typically limited to weekend shifts and focus on basic customer interactions. In contrast, Part Time Customer Support Specialist positions may include weekday shifts and involve more technical or detailed support tasks. Both roles require strong communication skills but differ mainly in scheduling and scope of responsibilities.

What are the key skills and qualifications needed to thrive as a Part Time Weekend Only Customer Service representative, and why are they important?

To thrive as a Part Time Weekend Only Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, active listening, and adaptability are essential soft skills for handling diverse customer needs and working flexible hours. These skills ensure efficient issue resolution, customer satisfaction, and effective service during peak weekend hours.
What cities in Quebec are hiring for Part Time Weekend Only Customer Service jobs? Cities in Quebec with the most Part Time Weekend Only Customer Service job openings:

Customer Experience Supervisor - RONA+ Kanata P/T

RONA+

On-site

Full-time, Part-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that’s involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more!

Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train our associates to make every visit a positive experience!

Your role:
  • Supervise frontend staff to ensure service standards are being maintained
  • Oversee register coverage and store supply usage
  • Provide refunds and monitor cash drawer amounts
  • Perform opening and closing procedures
  • Provide excellent customer service by assisting customers and addressing any issues
  • Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)
  • Train and mentor new associates
  • Other related tasks to ensure the store runs smoothly
What we're looking for:
  • 1 year of retail experience
  • 1 year of experience in team supervision
  • Strong problem solving skills
  • Excellent communication skills
  • Strong attention to details

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.