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Part Time Weekend Only Customer Service Jobs in Quebec

We hire caring individuals with a strong team spirit and a commitment to customer service. Schedule: Part-time, daytime, weekends ROLE AND GENERAL RESPONSIBILITIES: Assist your immediate superior and ...

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our ...

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... weekends, and holidays, based on business needs. Your adaptability helps ensure the store ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... weekends, and holidays, based on business needs. Your adaptability helps ensure the store ...

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Part Time Weekend Only Customer Service information

What is a part time weekend only customer service job?

Part time weekend only customer service jobs are positions where employees work exclusively on weekends, providing assistance to customers via phone, email, chat, or in person. These roles are ideal for those who have weekday commitments, such as students or individuals with another job. The primary responsibilities include answering customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction. These jobs can be found in various industries, including retail, hospitality, and call centers.

What are the most common challenges faced by part time weekend only customer service representatives?

Part-time weekend-only customer service representatives often encounter high call or inquiry volumes, as many businesses experience increased customer activity on weekends. Balancing efficiency with quality service during peak hours can be demanding. Additionally, these roles may require quick adaptation to different customer issues since weekend teams might have less immediate access to weekday support resources. However, working weekends often means tighter-knit teams and the opportunity to develop strong multitasking and problem-solving skills.

What is the difference between Part Time Weekend Only Customer Service vs Part Time Customer Support Specialist?

AspectPart Time Weekend Only Customer ServicePart Time Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer customer service experience
Work EnvironmentRetail stores, call centers, or online platforms during weekendsCall centers, online support, or retail settings, often during weekdays and weekends
Employer & Industry UsageRetail, hospitality, and service industriesTechnology, retail, and service sectors
Search & Comparison IntentFocus on weekend-only availability and customer service rolesBroader customer support roles, including weekdays

Part Time Weekend Only Customer Service roles are typically limited to weekend shifts and focus on basic customer interactions. In contrast, Part Time Customer Support Specialist positions may include weekday shifts and involve more technical or detailed support tasks. Both roles require strong communication skills but differ mainly in scheduling and scope of responsibilities.

What are the key skills and qualifications needed to thrive as a part time weekend only customer service representative?

To thrive as a Part Time Weekend Only Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, active listening, and adaptability are essential soft skills for handling diverse customer needs and working flexible hours. These skills ensure efficient issue resolution, customer satisfaction, and effective service during peak weekend hours.
What cities in Quebec are hiring for Part Time Weekend Only Customer Service jobs? Cities in Quebec with the most Part Time Weekend Only Customer Service job openings:

Part Time Customer Service Associate

Leon's Furniture

Laval, QC

Part-time

Posted 15 days ago


Job description

Leon’s is currently looking for a Part Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.

About Us:

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

  • Train new service associates and to provide ongoing training where required
  • Assist customers by phone, in-person or by email with service requests
  • Set and confirm repair tech appointments with customers
  • Follow up with customers and vendors on overdue parts
  • Complete inspections on all Exchanges or upon customer request
  • Schedule deliveries of Exchanges & Credit Memos
  • Authorize gift certificates, discounts and credits to customers to keep “as-is” (within specific parameters)
  • Enter Exchanges, Credit Memos, Sales and Reselections
  • Follow up on overdue work orders, Credit Memos, repairs and parts
  • Performing various other duties, as assigned

Requirements: 

  • Customer-Focused: Brings a positive attitude and a strong commitment to delivering exceptional service, skillfully balancing company goals with customer expectations.
  • Maintains composure and professionalism in high-pressure situations, ensuring effective problem-solving and excellent service delivery.
  • Ability to communicate clearly, both written and orally
  • Fun, friendly, confident personality
  • Strong problem solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Ability to interact professionally with our customers
  • And most importantly, a POSITIVE ATTITUDE!

We offer:

  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques.

Additional Information:

  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you’re ready to bring your expertise and leadership to Leon’s, we’d love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.