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Part Time Weekend Call Center Representative Jobs in Wethersfield, CT

Lap of Love

Part-Time House Call Veterinarian

Bristol, CT · On-site

$55K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Hartford, CT area ...

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All JobsCall Center Representative JobsPart Time Weekend Call Center Representative JobsPart Time Weekend Call Center Representative Jobs in Wethersfield, CT

Part Time Weekend Call Center Representative information

See Wethersfield, CT salary details

$10

$17

$24

How much do part time weekend call center representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for part time weekend call center representative in Wethersfield, CT is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a part time weekend call center representative do?

A Part Time Weekend Call Center Representative is responsible for handling incoming and outgoing customer calls during weekend shifts. Their primary duties include answering customer inquiries, providing information about products or services, resolving issues, and recording details of conversations. They may also perform data entry, follow up on customer requests, and escalate complex problems to supervisors when necessary. This role often requires excellent communication skills, patience, and the ability to work efficiently under pressure. Typically, these representatives work set hours on Saturdays and Sundays, with flexibility depending on the employer’s needs.

What are some common challenges faced by part time weekend call center representatives, and how can they be effectively managed?

Part-time weekend call center representatives often encounter high call volumes and customers with urgent concerns, as many businesses experience increased activity on weekends. Balancing customer needs with limited shift hours can be challenging, but effective time management and clear communication are key. Additionally, adapting quickly to varying customer issues and collaborating remotely with weekday staff helps ensure smooth handovers and consistent service. Building strong problem-solving skills and staying up-to-date with company information can make the role both manageable and rewarding.

What are the key skills and qualifications needed to thrive as a part time weekend call center representative, and why are they important?

To thrive as a Part Time Weekend Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, usually with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, resilience, and a positive attitude are important soft skills to handle high call volumes and diverse customer concerns effectively. These skills ensure efficient customer service, high satisfaction, and smooth operations during peak weekend hours.

What is the difference between Part Time Weekend Call Center Representative vs Part Time Customer Service Agent?

AspectPart Time Weekend Call Center RepresentativePart Time Customer Service Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or remote
Employer & IndustryTelecommunications, insurance, retailRetail, telecommunications, service industries
Search & Comparison IntentCustomer support, inbound calls, part-time weekend workCustomer service, support roles, part-time work

Both roles involve assisting customers via phone, often requiring similar skills and training. The main difference is that Part Time Weekend Call Center Representatives specifically work during weekends, while Customer Service Agents may have varied schedules. Both positions are suitable for individuals seeking part-time roles in customer support within call centers or related industries.

Part Time Weekend Call Center Representative jobs near you

Part Time Peer Recovery Telephone Specialist

wheeler

Bristol, CT • On-site

$17.50 - $22.50/hr

Part-time

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Please provide a cover letter with direct, lived experience.

POSITION SUMMARY 

The Peer Recovery Telephone Specialist functions as an integral part of a 24-hour call center focused on substance abuse, mental health and other concerns. He or she provides support to callers with a particular focus on providing peer support or crisis intervention to callers with substance abuse concerns as well as other behavioral health challenges.

 

EDUCATION AND EXPERIENCE/QUALIFICATIONS

Must have a High school diploma/GED plus at least 2 years of relevant experience or an Associate’s degree in a related field plus at least one year of relevant experience or a Bachelor’s degree in a related field.  Must have direct, lived experience as a person in recovery from substance dependence and be eligible for Recovery Coach Certification. Please provide a cover letter with direct, lived experience. Experience in substance abuse services, crisis management and data entry is preferred.

LOCATION

Bristol, CT

 

SCHEDULE

Part time: 24 hours

Sunday, Tuesday and Wednesday 4pm-12am (midnight)

 

EMPLOYEE BENEFITS

At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:

Nurture Your Health:

  • Access to wellness programs to support your physical and mental health

Secure Your Future:

  • Enjoy peace of mind with company-paid life and AD&D insurance
  • 403(b) Plan, with contributions from the company

Fuel Your Career Growth:

  • Pursue your educational goals with our Education Reimbursement Program
  • Access training and development opportunities
  • Receive a productivity incentive to recognize your hard work and dedication

ESSENTIAL DUTIES AND RESPONSIBILITIES

Answers and provides appropriate assistance and interventions to callers on all lines following policies and procedures with particular focus on callers with substance abuse concerns.

Follow up with callers who have used Access Line services to provide support, hope and resources that may help them start or re-set their individual recovery journeys.

Uses essential recovery principles, while drawing on their own recovery experiences as is helpful to serve Helpline callers.

Provides a key role in ensuring that Helpline services are strongly rooted in recovery principles.

Maintains professionalism towards all providers and other staff members; contributes to a positive team culture.

Completes documentation for all calls in an accurate, timely and thorough manner.

Maintains awareness of high-risk clients and implements appropriate interventions as defined in alerts and crisis plans.

 Keeps abreast of program information and implements identified changes.

Attends all trainings and staff meetings as required. Completes all online trainings in a timely manner and as required.

Ensures completion of pending items related to calls in a timely manner. When unable to complete a task, ensures that other staff members are aware of the task requiring completion.

Maintains confidentiality in a professional manner of all information received, discussed, and recorded.

Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

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