Part Time Vp Customer Experience Jobs (NOW HIRING)

AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected.

MISSION

Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience.

VISION

In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected.

The position will be guided by ACDC’s Corporate Values Platform in all activities.

Position Summary:

• Job Title: VP of Sales and Business Development

• Full Time or Part Time: Full Time
• Exempt/Non-Exempt: Exempt
• Temporary/Seasonal/Regular: Regular
• Hourly/Salary: Salary
• Compensation: $150 - $170k/annual (base salary DEO/Q, commission, annual bonus eligible)
• Travel/Location: 50–75% travel for client meetings, conferences, business development events, and in-person strategic engagements.

Benefits Summary:

• Medical, Vision, and Dental Insurance
• Short-Term Disability/Voluntary Long-Term Disability
• 401(k) Account with Company Match
• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
• Paid Parental Leave
• Training and Professional Development Opportunities
• Wellness Benefits/Allowance
• Corporate Computer
• Time off to Volunteer
• Cell Phone Allowance

Mission of Role/Position Summary:

The Vice President of Business Development (VP/BD) will lead the development and execution of ACDC’s revenue and growth strategy across all service lines. This executive will be responsible for aligning sales, business development, client success, and marketing to drive sustainable and values-based growth. As a key member of the executive team, the VP/BD will play a pivotal role in helping ACDC remain a market leader while honoring its mission of compassionate service.

Tasks, Duties, and Responsibilities:

Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:

Revenue Growth & Strategy

• Identify and pursue emerging trends in the industry to help drive future growth in new markets.
• Establish key performance indicators (KPIs) and track progress towards growth goals, reporting performance to the Executive Team.
• Coordinate with the Executive Team on effective selection, use, and management of consulting firms in support of revenue strategy.
• Develop and execute a comprehensive revenue strategy aligned with ACDC’s mission, values, and long-term goals.
• Identify and secure new business opportunities in emergency management, disaster recovery, health + human services, logistics, and business continuity.
• Strengthen and expand strategic partnerships with federal, state, and local government agencies, non-profit organizations, and private entities.
• Develop and strengthen relationships with industry partners.
• Manages Business Development budget

Team Leadership & Account Management

• Build and lead a high-performing business development and sales organization, including Account Management, Capture, and Proposal teams.
• Design and implement scalable structures for account management to enhance client satisfaction and retention as ACDC grows.
• Recruit, coach, and develop revenue-focused account executives and business development staff committed to compassionate, community-centered service.
• Leads Go/No-Go and Strategic Pipeline Process
• Manages corporate implementation and use of CRM tools

Market Positioning & Differentiation

• Champion ACDC’s market differentiation as a woman-owned, empathy-driven consulting firm.
• Partner with Marketing to refine go-to-market messaging, proposals, and thought leadership that reflects ACDC’s values.
• Stay informed on industry trends, competitor activities, and policy changes to keep ACDC ahead of the curve.

Cross-Functional Collaboration

• Collaborate with Operations, Finance, and Program Delivery to ensure revenue growth is profitable and strategically aligned.
• In coordination with our Marketing and Communications Division, develop a Conference/Trade Show strategy that is tied back to the revenue strategy and ensures good ROI's.
• Develops corporate business development training and guidance materials.
• Lead our Proposal Teams, in close coordination and collaboration with service line SMEs and the Marketing team, on responses to formal RFP/RFI/RFQs and proactive, non-solicited proposals based on market intelligence and relationships developed by the VP/BD and other organizational leaders.
• Work hand-in-hand with the Project Management Office (PMO) to ensure seamless transitions from business development to project delivery and long-term client engagement.
• Serve as a key advisor to the C-Suite on strategic decisions related to growth, client relationships, and business development priorities.

Knowledge, Skills, and Abilities:

• Extensive knowledge of strategic sales leadership, revenue growth planning, consultative selling, and public sector/government procurement processes.
• Strong ability to develop and execute sales strategies, manage pipelines and forecasts, and drive achievement of revenue and growth targets.
• Advanced relationship-building, negotiation, and executive communication skills with the ability to influence clients, partners, and internal stakeholders.
• Proven leadership capability in building, coaching, and managing high-performing sales and account management teams within a growth-oriented culture.
• Ability to analyze market trends, competitive positioning, financial metrics, and business intelligence to support strategic decision-making.
• Proficiency with CRM and sales enablement platforms such as Salesforce and HubSpot, including reporting, forecasting, and performance analytics.
• Ability to collaborate cross-functionally with executive leadership to support organizational growth and client success.
• Willingness and ability to travel 50–75% for in-person client engagement, conferences, and strategic business development efforts.

Supervisory Responsibilities:

This role will have supervisory responsibility.

Expected Hours of Work:

Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount.

Travel Requirements:

• Up to 75% travel is expected for this position.
• Must be willing to travel and deploy to client sites for extended periods of time.

Physical Demands:

• Mobility required on-site with clients.
• Sitting or standing for hours at a time.
• Ability to work at a computer for extended periods of time if needed.
• Ability to manipulate up to 25 lbs. repetitively throughout the day and as needed.

Working Environment:

• Emergency management personnel may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions.
• Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings.
• All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire.
• If the remote work site locations change, ACDC Human Resources must be made aware, and leadership needs to approve any site changes for business registration and payroll tax purposes.

Requirements

Experience/Education Required:

• Minimum 10–15 years of progressive sales, business development, or account management experience
• Minimum 5–8 years in senior sales leadership roles with direct responsibility for revenue generation
• Experience supporting Government contracting or public sector procurement.
• Demonstrated experience managing:
• Multi-million-dollar revenue targets
• Complex sales cycles
• Enterprise or government/public sector accounts
• Cross-functional pursuit teams
• Proven track record of:
• Achieving or exceeding annual sales targets
• Developing strategic client relationships
• Leading teams through growth and scaling phases
• Experience developing and executing sales strategies aligned with company growth objectives
• Experience hiring, coaching, and managing sales and account management teams

Experience/Education Preferred:

• Master's degree in Business, Communications, or related programs.
• 12+ years of experience in consulting, professional services emergency management public sector or related industry
• Experience with CRM systems such as Salesforce, Productive, HubSpot, or similar platforms
• Prior experience in scaling high growth organizations.
• Existing industry relationships and professional networking target markets.

Additional Qualifications:

• Must be 18 years of age or older.
• Eligibility to work in the United States without employer sponsored visa is required. We are not able to employ those located outside of the US.
• Must pass company and any applicable client background check and reference check upon offer of employment.

Benefits

• Medical, Vision, and Dental Insurance
• Short-Term Disability/Voluntary Long-Term Disability
• 401(k) Account with Company Match
• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
• Paid Parental Leave
• Training and Professional Development Opportunities
• Corporate Computer
• Time off to Volunteer
• Cell Phone Allowance

EEO Statement

AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic.

Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at hr@acdisaster.com.

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