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Part Time Virtual Call Center Jobs in Milwaukee, WI

Novir

Drug Proctor PMs

Milwaukee, WI · On-site

Must be able to work peak times that the call center is open, may include weekends and holidays ... Up to 30 hours per week for part time. * Opportunity for overtime during expanded hours and peak ...

Novir

Drug Proctor

Milwaukee, WI · On-site

Must be able to work peak times that the call center is open, may include weekends and holidays ... Up to 30 hours per week for part time. * Opportunity for overtime during expanded hours and peak ...

Novir

Drug Proctor PMs

Milwaukee, WI · On-site

Must be able to work peak times that the call center is open, may include weekends and holidays ... Up to 30 hours per week for part time. * Opportunity for overtime during expanded hours and peak ...

Lap of Love

Part-Time House Call Veterinarian

Racine, WI · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Milwaukee, WI ...

Lap of Love

Part-Time House Call Veterinarian

Racine, WI · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Milwaukee, WI ...

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All JobsCall Center JobsPart Time Virtual Call Center JobsPart Time Virtual Call Center Jobs in Milwaukee, WI

Part Time Virtual Call Center information

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Milwaukee, WI?

The most popular types of Virtual Call Center jobs in Milwaukee, WI are:

What are popular job titles related to Part Time Virtual Call Center jobs in Milwaukee, WI?

For Part Time Virtual Call Center jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Part Time Virtual Call Center jobs in Milwaukee, WI look for?

The top searched job categories for Part Time Virtual Call Center jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Part Time Virtual Call Center jobs?

Cities near Milwaukee, WI with the most Part Time Virtual Call Center job openings:

Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Milwaukee, WI as of August 2026, with employment types broken down into 100% Part Time. Highlights an 49% In-person, and 51% Remote job distribution.

Drug Proctor PMs

Novir

Milwaukee, WI • On-site

Part-time

Re-posted 5 days ago

Job description

 Who We Are  
Novir is an emerging diagnostic biotechnology company with an unmatched team of professionals and trusted partners delivering smart, fast and flexible testing solutions supported by reliable, cost-effective screening products and best-in-class technology. 

Our Values  
Care for Tomorrow. Create a lasting, positive difference in the lives of others. Serve people with compassion and understanding. Recognize what truly matters and center every action around meeting the needs of our community both now and into the future. 
Delight our Customers. Appreciate every interaction with our customers and find ways to bring them joy. See through the Customer’s eyes, understand and anticipate their needs to consistently deliver solutions exceeding their expectations. 
Be Bold – Say It. Be direct and open. Speak with honesty and courage, and respect others for doing the same. Say what you think, embrace passionate debate, and always bring the issue to the table. Communicate with confidence. 
Bring Your Best Self. Show up and be authentic. Utilize your greatest strengths and stay true to who you are. Bring positive energy, be genuine in your approach, and continually seek ways to grow. Be uncompromisingly you. 
Innovate Relentlessly. Explore new possibilities and be willing to take a risk. Challenge status quo. Try new ideas, learn from mistakes, and rally the team to raise the bar. 
 




About This Role: 
 
We’re looking for a Drug Test Proctor to join our innovative growing team. In this role, you will be proctoring oral saliva-based drug screen tests in a virtual testing session. To be successful in this role, the ideal candidate will be a strong communicator, a tech savvy problem solver and a highly professional individual. Novir is looking for someone who has experience providing an excellent customer experience, and who is comfortable in a virtual environment.   
 
Current Scheduling Needs:  Monday through Friday 3:00 PM to 9:00 PM 
 
This position is based onsite at Novir Headquarters in Milwaukee's 3rd Ward
Key Qualifications:
  • 2+ years in a customer facing role, preferably providing remote customer service or support.
  • Strong technical acumen, at least 2+years' experience using video programs such as Zoom or Microsoft Teams. 
  • Excellent verbal communication skills and strong attention to detail. 
  • Bilingual in English/Spanish a plus.
  • Strong sense of confidentiality and professionalism.  
  • Tech savvy problem solver who can multi-task to solve a variety of issues quickly. 
  • Resolve issues to consumer satisfaction and within guidelines of the service policy. 
  • Flexible schedule preferred. Must be able to work during the shifts described below. Must be able to work peak times that the call center is open, may include weekends and holidays. Hours are subject to change as business dictates. 
  • Ability to stand long periods of time and lift packages up to 50 lbs when assisting with fulfillment activities such as Pick, Pack and Shipping.
  • Test kit prepping: assembly, boxing, label printing/cutting.
  • Special projects and duties as assigned.
Scheduling:
  • Onsite role at our headquarters in the Third Ward in Milwaukee, WI. 
  • Up to 30 hours per week for part time.
  • Opportunity for overtime during expanded hours and peak times. 
  • Availability to work a flexible schedule of Monday - Friday and weekend rotation based on business need. 
  • Paid on-call opportunities nights and weekends available based on business needs.  
Who You Are:
  • You’re A Strong Communicator: You are comfortable communicating with candidates, donors, and internal team members clearly and concisely. 
  • You’re Organized: You have strong attention to detail, never miss the little things, and have focused productivity and accuracy. 
  • You’re A People Person – Customer service is at the core of everything you do, and you are a great partner both internally and externally. 
Novir is a fast-growing startup with a work hard, play hard attitude. We look for smart, motivated individuals who are excited to build something incredible from the ground up! 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.