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Part Time Ttec Customer Service Chat Jobs in Alabama

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Customer Service Clerk

Mobile, AL · On-site

$15/hr

Mobile trucking companylooking for a customer service clerk. Schedule: * 6-hour shift potential to ... Job Type: Part-Time Pay: From $15.00 perhour Work Location: In person Please visit our careers page ...

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All JobsTtec Customer Service Chat JobsPart Time Ttec Customer Service Chat JobsPart Time Ttec Customer Service Chat Jobs in Alabama

Part Time Ttec Customer Service Chat information

What is the difference between Part Time Ttec Customer Service Chat vs Part Time Live Chat Support Agent?

AspectPart Time Ttec Customer Service ChatPart Time Live Chat Support Agent
CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote, online chat platformRemote, online chat platform
Employer & IndustryPrimarily Ttec, customer service industryVarious companies, customer support industry
Job FocusHandling customer inquiries via chat for TtecProviding support via live chat for different companies

Both roles involve remote customer support via live chat, requiring similar skills and credentials. The main difference is the employer: Part Time Ttec Customer Service Chat works specifically for Ttec, while Part Time Live Chat Support Agent may serve various companies. The job functions are similar, focusing on assisting customers through online chat platforms.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Alabama?

The most popular types of Ttec Customer Service Chat jobs in Alabama are:

What cities in Alabama are hiring for Part Time Ttec Customer Service Chat jobs?

Cities in Alabama with the most Part Time Ttec Customer Service Chat job openings:

Part Time Ttec Customer Service Chat jobs near you

Customer Service Representative - PART-TIME

HeiTech Services

Birmingham, AL • On-site

$15 - $20.50/hr

Part-time

Re-posted 9 days ago

Job description

Description:

Join a mission-driven team supporting the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) as an PART-TIME - Customer Service Representative (Biometrics Fingerprinting Technician).  In this customer-facing role, you will assist individuals through the immigration application process by collecting biometric information and providing exceptional service in a professional government environment.


No prior fingerprinting experience is required—paid training is provided. Candidates with backgrounds in customer 

service, administrative support, retail, banking, healthcare, hospitality, or security are encouraged to apply.


This is a regular Part-Time position which may be scheduled for up to 30 hours per week.  PART-TIME employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for scheduling and/or substitute coverage as needed at the site.


All efforts are made to notify PART-TIME personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability.


In this position, a minimum number of hours are not guaranteed, so a steady income stream cannot be guaranteed.


Primary Responsibilities:

  • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
  • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
  • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
  • This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Requirements:

 Skills and Abilities Required:

  • Must be able to obtain and maintain a government-issued suitability clearance.
  • Must be able to speak and write in English.
  • Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks
  • Ability to hold and grasp applicants’ hands to obtain quality fingerprints
  • Ability to work in a high-paced environment with the public
  • Ability to type and use basic computer skills
  • Successful completion of the biometrics training and certification within 60 days

Minimum Education and Experience Required: 

  • High School Diploma or equivalent
  • Demonstrated experience in customer service

Desired Skills: Ability to speak a foreign language   


Must be US Citizen and able to obtain a government clearance. 


HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.


If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.


HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.