Birmingham, AL · On-site
$15 - $20.50/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
Birmingham, AL · On-site
$15 - $20.50/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
$14.75 - $20.25/hr
Available to full-time team members after 12 months * Positive Growth Culture: Join a team that ... Natural customer service skills ???? * Strong communication and interpersonal abilities * Detail ...
Quick apply
$14.75 - $20.25/hr
Available to full-time team members after 12 months * Positive Growth Culture: Join a team that ... Natural customer service skills ???? * Strong communication and interpersonal abilities * Detail ...
$15.75 - $21.50/hr
... a Full-Time Customer Service Representative to provide exceptional support and ensure every ... Responsibilities Key Responsibilities: * Assist customers by phone, email, or chat. * Respond to ...
Quick apply
$15.75 - $21.50/hr
... a Full-Time Customer Service Representative to provide exceptional support and ensure every ... Responsibilities Key Responsibilities: * Assist customers by phone, email, or chat. * Respond to ...
$16 - $20/hr
Customer Service Representative | Pelham, AL Hourly Pay: $16-$20 | Full-Time Position Do You Thrive ... email, and chat. * Provide professional, empathetic customer service with a positive attitude
$16 - $20/hr
Customer Service Representative | Pelham, AL Hourly Pay: $16-$20 | Full-Time Position Do You Thrive ... email, and chat. * Provide professional, empathetic customer service with a positive attitude
Pelham, AL · On-site
$16 - $20/hr
Customer Service Representative | Pelham, AL Hourly Pay: $16-$20 | Full-Time Position Do You Thrive ... email, and chat. * Provide professional, empathetic customer service with a positive attitude
Pelham, AL · On-site
$16 - $20/hr
Customer Service Representative | Pelham, AL Hourly Pay: $16-$20 | Full-Time Position Do You Thrive ... email, and chat. * Provide professional, empathetic customer service with a positive attitude
$16 - $20/hr
Customer Service Representative | Pelham, AL Hourly Pay: $16-$20 | Full-Time Position Do You Thrive ... email, and chat. * Provide professional, empathetic customer service with a positive attitude
$16 - $20/hr
Customer Service Representative | Pelham, AL Hourly Pay: $16-$20 | Full-Time Position Do You Thrive ... email, and chat. * Provide professional, empathetic customer service with a positive attitude
Montgomery, AL · Remote
$15.75 - $21.50/hr
We are seeking a dynamic and customer-focused Web E-Chat Representative to join our customer service team. The successful candidate will be the first point of contact for customers and will have ...
Montgomery, AL · Remote
$15.75 - $21.50/hr
We are seeking a dynamic and customer-focused Web E-Chat Representative to join our customer service team. The successful candidate will be the first point of contact for customers and will have ...
$16 - $21/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Provide accurate information about products, services, and policies. * Document customer ...
New
$16 - $21/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Provide accurate information about products, services, and policies. * Document customer ...
New
Birmingham, AL · On-site
$16 - $21/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Provide accurate information about products, services, and policies. * Document customer ...
Birmingham, AL · On-site
$16 - $21/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Provide accurate information about products, services, and policies. * Document customer ...
Prattville, AL · On-site
$13.50 - $18.50/hr
Interact with customers via phone, email, and chat to address their queries, concerns, and service requests. * Ensure accurate and timely entry of customer information, service requests, and job ...
Prattville, AL · On-site
$13.50 - $18.50/hr
Interact with customers via phone, email, and chat to address their queries, concerns, and service requests. * Ensure accurate and timely entry of customer information, service requests, and job ...
Birmingham, AL · On-site
$55K - $60K/yr
We are seeking a Customer Service Specialist who will be the first point of contact for clients ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
Birmingham, AL · On-site
$55K - $60K/yr
We are seeking a Customer Service Specialist who will be the first point of contact for clients ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
Montgomery, AL · On-site
$13.50 - $18.25/hr
Respond promptly and professionally to customer inquiries via email, chat, and phone. Assist ... * Full-time on-site position, Monday through Friday 8:00 AM- 5:00 PM * Occasional overtime is ...
Quick apply
Montgomery, AL · On-site
$13.50 - $18.25/hr
Respond promptly and professionally to customer inquiries via email, chat, and phone. Assist ... * Full-time on-site position, Monday through Friday 8:00 AM- 5:00 PM * Occasional overtime is ...
Birmingham, AL · On-site
$55K - $60K/yr
We are seeking a Customer Service Specialist who will be the first point of contact for clients ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
Birmingham, AL · On-site
$55K - $60K/yr
We are seeking a Customer Service Specialist who will be the first point of contact for clients ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
Birmingham, AL · On-site
$14.75 - $18/hr
AAA Cooper Customer Service Clerks are a vital part of customer relations. As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as: * Health, Dental and Vision Insurance
Birmingham, AL · On-site
$14.75 - $18/hr
AAA Cooper Customer Service Clerks are a vital part of customer relations. As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as: * Health, Dental and Vision Insurance
Birmingham, AL · On-site
$57K - $60K/yr
Respond to customer inquiries via phone, email, and live chat * Resolve customer issues and ... Identify areas for service improvement and provide feedback to management * Ensure compliance with ...
Birmingham, AL · On-site
$57K - $60K/yr
Respond to customer inquiries via phone, email, and live chat * Resolve customer issues and ... Identify areas for service improvement and provide feedback to management * Ensure compliance with ...
Birmingham, AL · On-site
$57K - $60K/yr
Respond to customer inquiries via phone, email, and live chat * Resolve customer issues and ... Identify areas for service improvement and provide feedback to management * Ensure compliance with ...
Birmingham, AL · On-site
$57K - $60K/yr
Respond to customer inquiries via phone, email, and live chat * Resolve customer issues and ... Identify areas for service improvement and provide feedback to management * Ensure compliance with ...
... chat Provide personalized support and solutions that meet each customer's unique needs Educate ... services while identifying opportunities for upselling based on value Troubleshoot issues with ...
... chat Provide personalized support and solutions that meet each customer's unique needs Educate ... services while identifying opportunities for upselling based on value Troubleshoot issues with ...
... chat Provide personalized support and solutions that meet each customer's unique needs Educate ... services while identifying opportunities for upselling based on value Troubleshoot issues with ...
... chat Provide personalized support and solutions that meet each customer's unique needs Educate ... services while identifying opportunities for upselling based on value Troubleshoot issues with ...
... chat Provide personalized support and solutions that meet each customer's unique needs Educate ... services while identifying opportunities for upselling based on value Troubleshoot issues with ...
... chat Provide personalized support and solutions that meet each customer's unique needs Educate ... services while identifying opportunities for upselling based on value Troubleshoot issues with ...
Huntsville, AL · On-site
$14.25 - $19.75/hr
The Customer Relations Associate performs various Customer Service activities, to include greeting ... Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary:
Huntsville, AL · On-site
$14.25 - $19.75/hr
The Customer Relations Associate performs various Customer Service activities, to include greeting ... Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary:
| Aspect | Full Time Ttec Customer Service Chat | Full Time Ttec Customer Service Phone |
|---|---|---|
| Work Environment | Online chat platform, text-based communication | Phone calls, verbal communication |
| Required Credentials | High school diploma or equivalent, good typing skills | High school diploma or equivalent, good verbal skills |
| Industry Usage | Customer support via online chat for various companies | Customer support via phone for various companies |
| Common Search Intent | Comparison of chat vs phone customer service roles | Comparison of phone vs chat customer service roles |
Both roles involve providing customer support but differ mainly in communication method. Chat agents handle text-based interactions online, while phone agents communicate verbally via calls. Credentials are similar, but skills like typing speed are more important for chat roles, whereas verbal communication skills are key for phone roles. Understanding these differences helps job seekers choose the role that best fits their skills and preferences.
The most popular types of Ttec Customer Service Chat jobs in Alabama are:
Cities in Alabama with the most Full Time Ttec Customer Service Chat job openings:
Birmingham, AL • On-site
$15 - $20.50/hr
Full-time
Re-posted 23 days ago
We’re iPostal1 and we’re in growth mode!
This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Birmingham, Alabama location.
There will be a two-week, paid training which starts with the first week in the Birmingham office and the second week in our Montebello, N.Y. headquarters.
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
Responsibilities:
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Manage customer expectations
Actively engage customers in on-line chat context
Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc.
Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting
Requirements:
Active listening skills
Results oriented
Strong work ethic
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
