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Financial Aid Office, Student Peer Counselor - Federal Work Study Student Assistant - Palm Desert Campus
Job no: 559468
Work type: Student Assistant - Federal Work Study
Location: San Bernardino - Palm Desert Campus
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants
Job Summary:
The Student Assistant in the Office of Financial Aid & Scholarships - Palm Desert Campus provides critical support to the financial aid representative. This role is primarily responsible for general office duties, such as scanning, duplicating, typing, viewing student's files, answering phones, and providing customer service via front counter. Student assistant will assist with outreach, job fairs, tabling and other events at Palm Desert Campus.
Responsibilities:
Under direct supervision, duties include but not limited to:

• The Federal Work Study Student Assistant will serve as a point of contact for the Office of Financial Aid and Scholarships at the Palm Desert Campus.
• Communicate with guests via verbal, written and electronic correspondence (i.e. answering phones, sending emails, assisting students with general questions via front counter).
• Assist with clerical functions for the Office of Financial Aid and Scholarships at the Palm Desert Campus (i.e. file paperwork, maintain an organized working environment, make deliveries around campus, pass out flyers, phones, scanning etc.)
• Assist with Office of Financial Aid and Scholarships, outreach, and other events. The events include, but not limited to, Job fairs, tabling, FAFSA/CADAA workshops and other Office of Financial Aid and Scholarships events at the Palm Desert Campus. Advance notice will be provided.
• Social Media Content Creation.
• Other clerical duties as assigned.
• This position reports to the Financial Aid Advisor located at the Palm Desert Campus.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff,and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special Qualification: Admission or registration as a CSU student.
• As a Bridge Student Assistant, the student need not be registered as a student, but must have been enrolled as a CSU student the previous term and is registered for the following term.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications:

• Technologically proficient in Microsoft Office and Google Drive
• Experience working in a customer service-driven environment
• Ability to multi-task while managing multiple projects and adhering to deadlines
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff
• Proven communication, interpersonal, and organizational skills
• A commitment to serving students
• Ability to work as part of a team
• Ability to work with a high degree of autonomy
• Dependable

Compensation and Benefits:
Student Employment Anticipated Hiring Range: $16.90 per hour.
The compensation offered will consider internal equity and experience among other factors.
Position Information:
Work status: Part-Time, Temporary, Seasonal
Academic year available hours: Monday through Friday (8:00 am - 5:00 pm).
Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).
The application deadline is: July 23, 2026; however, the position may close when an adequate number of qualified applications are received.
This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.
California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.
Driver's License Check
Possession of a valid Driver's License may be required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
On Campus Commitment
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.
Advertised: Jun 23 2026 Pacific Daylight Time
Applications close: Jul 23 2026 Pacific Daylight Time
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