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Part Time Southwest Airline Jobs (NOW HIRING)

M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday ... our airline partners and the traveling public every day. We are seeking individuals to join our ...

Job Type Part-time Description Who we are: Advanced Air, LLC is an innovative, service-oriented ... Ensures FAA, Airline, and Airport regulations are followed at all times * Enforces safety/security ...

This part-time position is responsible for providing excellent customer service by handling ... Ensures FAA, Airline, and Airport regulations are followed at all times * Enforces safety/security ...

This part-time position is responsible for providing excellent customer service by handling ... Ensures FAA, Airline, and Airport regulations are followed at all times * Enforces safety/security ...

Job Type Part-time Description Customer Service Agent Job Type: Part Time Location: Imperial, CA ... Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. * Will be required to ...

Job Type Part-time Description Customer Service Agent Job Type: Part time Location: Silver City, NM ... Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. * Will be required to ...

Description Customer Service Agent Job Type: Part time Location: Silver City, NM FLSA: Non - Exempt ... Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. * Will be required to ...

Description: Customer Service Agent Job Type: Part time Location: Silver City, NM FLSA: Non ... Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. * Will be required to ...

Description Customer Service Agent Job Type: Part Time Location: Imperial, CA FLSA: Non - Exempt ... Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. * Will be required to ...

Customer Service Agent Job Type: Part Time Location: Imperial, CA FLSA: Non - Exempt Who we are ... Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. * Will be required to ...

Part Time Southwest Airline information

See salary details

$48K

$87.1K

$133K

How much do part time southwest airline jobs pay per year?

As of Sep 5, 2026, the average yearly pay for part time southwest airline in the United States is $87,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What are part-time jobs at Southwest Airlines?

Part-time jobs at Southwest Airlines are positions that require employees to work fewer hours than full-time staff, typically ranging from 20 to 30 hours per week. These roles can include positions such as customer service agents, ramp agents, baggage handlers, and reservation agents. Part-time employees often receive some benefits, such as travel privileges and access to employee assistance programs. The schedules for part-time roles can be flexible and may include evenings, weekends, and holidays to accommodate the needs of the airline. These positions are ideal for individuals seeking work-life balance or supplemental income.

What skills and qualifications are needed to thrive as a part-time Southwest Airlines customer service agent?

To thrive as a Part-Time Southwest Airlines Customer Service Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or GED. Familiarity with airline reservation systems, ticketing software, and basic computer applications is important. Excellent communication, patience, and problem-solving abilities help you stand out in assisting diverse travelers. These skills ensure smooth operations, positive passenger experiences, and uphold the airline’s reputation for friendly, reliable service.

What does a typical shift look like for a part-time employee at Southwest Airlines, and how flexible are the scheduling options?

Part-time employees at Southwest Airlines often work between 15 to 30 hours per week, with shifts commonly scheduled during early mornings, evenings, weekends, and holidays, depending on the specific role and airport needs. The airline offers some scheduling flexibility, allowing employees to bid for preferred shifts based on seniority and operational requirements. While flexibility is valued, new hires may need to be available for less desirable shifts initially. Teamwork is essential, as part-time staff frequently collaborate with full-time colleagues to ensure smooth operations and excellent customer service.

What is the difference between Part Time Southwest Airline vs Part Time Customer Service Agent?

AspectPart Time Southwest AirlinePart Time Customer Service Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentAirports, aircraft, customer interactionAirports, ticket counters, customer interaction
Employer & IndustrySouthwest Airlines, airline industryAirlines, airport services

Both roles involve customer service in the airline industry, often requiring similar credentials. The main difference is that Part Time Southwest Airline positions may include roles like flight attendants or ground staff, while Part Time Customer Service Agents focus on ticketing and check-in services at airports.

Can you work part-time for Southwest Airlines?

Yes, Southwest Airlines offers part-time positions in various roles such as customer service, gate agents, and flight attendants. Part-time employees typically work fewer hours than full-time staff and may have different scheduling options, but they are usually eligible for some benefits depending on the position and hours worked.
More about Part Time Southwest Airline jobs

What cities are hiring for Part Time Southwest Airline jobs?

Cities with the most Part Time Southwest Airline job openings:

What are the most commonly searched types of Southwest Airline jobs?

The most popular types of Southwest Airline jobs are:

What states have the most Part Time Southwest Airline jobs?

States with the most job openings for Part Time Southwest Airline jobs include:

Infographic showing various Part Time Southwest Airline job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $87,144 per year, or $41.9 per hour.

Customer Service Agent - BWI (Part-Time)

Southwest Airlines

Baltimore, MD • On-site

$20.22/hr

Part-time

Medical, Retirement

Posted 4 days ago


Southwest Airlines rating

8.7

Company rating: 8.7 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

3rd of 26 rated airlines


Job description

Department:
Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
*** For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Maryland.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Customer Service Agent position at BWI within the last 12 months.***

Pay & Benefits:
Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
  • Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents
  • Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
  • Explore more benefits you'll love: https://careers.southwestair.com/benefits

Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You'll be one of the first Southwest Employees our Customers meet, and you'll help set the tone for a great trip. You'll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA
Additional details
  • This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.

  • New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.

  • After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.

  • This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.

  • Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

  • Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
  • Provides friendly service to and maintains positive relationships with all internal and external Customers
  • Works in a cooperative spirit to ensure the success of our Company
  • Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs
  • Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems
  • Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage
  • Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner
  • Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
  • Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
  • Completes forms and reports as required by the Company
  • Writes irregularity and complaint reports as required
  • Duties may vary due to the size and organization of the station
  • Must be able to meet any physical ability requirements listed on this description
  • May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities
  • Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
  • Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations
  • Ability to work well with others as part of a team, meet the public, and work under stressful situations
  • Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period
  • Must be aware of hazardous situations and be able to handle emergencies as needed
  • Must work under tight time constraints to accomplish quick turns of aircraft
  • Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
  • Must be able to perform all job functions within a limited space
  • Must be able to effectively communicate verbally by telephone, face to face and on public address systems
  • Must possess good written and oral skills
  • Must be able to communicate information and instructions verbally or via radio equipment

Education
  • No education requirement

Experience
  • No experience requirement

Licensing/Certification
  • Must be able to obtain a SIDA badge and meet all local airport requirements
  • May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights

Physical Abilities
  • Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces
  • Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
  • Must maintain the ability to wear prescribed uniforms

Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Ability to work shift work and/or overtime
  • Foreign language skills are desirable, but not required

*The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$20.22
Southwest Airlines is an Equal Opportunity Employer.
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