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Part Time Servicenow Jobs in Indiana (NOW HIRING)

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Part Time Servicenow information

What is a part time ServiceNow?

A Part Time ServiceNow job involves working with the ServiceNow platform on a reduced-hour basis, typically for specific projects, support tasks, or consulting roles. These positions may include responsibilities such as configuring workflows, developing applications, managing ITSM modules, or providing technical support. They are ideal for professionals looking for flexible work arrangements, freelancers, or those balancing other commitments. Many organizations hire part-time ServiceNow experts to assist with system improvements, upgrades, or troubleshooting tasks without requiring full-time employment.

What are the typical responsibilities of a part time ServiceNow professional?

As a Part Time ServiceNow professional, you’ll commonly assist with configuring, maintaining, and troubleshooting workflows and modules within the ServiceNow platform. Your work may include handling user requests, developing basic scripts, supporting incident and change management processes, and collaborating with full-time administrators or IT teams to implement solutions. You may also help train end-users and create documentation as needed. Working part time, your hours and responsibilities may be more flexible, but your contributions remain vital to maintaining smooth IT operations and improving service delivery.

What are the key skills and qualifications needed to thrive in the part time ServiceNow position, and why are they important?

To thrive as a Part Time ServiceNow professional, you need a solid understanding of IT service management (ITSM) principles, along with experience configuring and supporting the ServiceNow platform. Familiarity with tools such as ServiceNow modules, scripting (JavaScript), and ITIL certifications are highly valued. Strong problem-solving skills, attention to detail, and the ability to communicate technical information effectively help you excel in this role. These skills are crucial to ensure ServiceNow solutions are delivered efficiently, support business needs, and enhance overall IT service delivery.

What are the most commonly searched types of Servicenow jobs in Indiana?

The most popular types of Servicenow jobs in Indiana are:

What are popular job titles related to Part Time Servicenow jobs in Indiana?

For Part Time Servicenow jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Part Time Servicenow jobs in Indiana look for?

The top searched job categories for Part Time Servicenow jobs in Indiana are:

What cities in Indiana are hiring for Part Time Servicenow jobs?

Cities in Indiana with the most Part Time Servicenow job openings:

Part Time Servicenow jobs near you
Infographic showing various Part Time Servicenow job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, 3% Part Time, and 7% Contract. Highlights an 74% Physical, 11% Hybrid, and 15% Remote job distribution.

IT Support and Account Management

Indianapolis, IN • On-site

Premier Systems
Computer and Electronic Product Manufacturing • 11 - 50 employees
Learn more about Premier Systemsexternal

$45K - $52K/yr

Full-time, Part-time

PTO

Re-posted 15 days ago

Job description

Description

IT Support and Account Management

Indianapolis, IN

External Client Tier 1 support and account management


Full-Time (Salaried) and Part-Time (Hourly) openings

Paid vacation offered for FT role

Salary: $50-$52k (based on experience)

Hourly: $22-$25/hour (based on experience)


We are seeking a customer-focused Tier 1 IT Support and Account Management Specialist to provide technical support while serving as the primary point of contact for assigned client accounts. This role combines hands-on technical troubleshooting with relationship management, requiring strong communication, organization, and customer service skills. The ideal candidate enjoys working directly with clients, resolving technical issues, and ensuring an exceptional support experience.


Key Responsibilities:

  • Serve as the primary IT support contact for assigned external clients, onsite.
  • Troubleshoot and resolve hardware, software, printer, network, and peripheral issues.
  • Log, prioritize, document, and resolve support requests using a ticketing system.
  • Manage client relationships by providing timely updates, setting expectations, and ensuring high customer satisfaction.
  • Escalate complex technical issues when necessary while maintaining ownership of client communication.
  • Document troubleshooting steps, resolutions, and client interactions accurately.
  • Assist with workstation setup, software installations, account provisioning, and basic system administration.

Qualifications:

  • 1-3 years of experience in a Tier 1 IT Support, Help Desk, or Desktop Support role.
  • Experience using IT ticketing systems (e.g., ServiceNow, Jira, Zendesk, ConnectWise, Autotask, etc.).
  • Strong hardware and software troubleshooting skills.
  • Excellent verbal and written communication skills with a customer-first mindset.
  • Highly organized with strong documentation and time management abilities.
  • Ability to manage multiple client requests and prioritize effectively.
  • Experience providing onsite support to business clients is a plus.

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