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Part Time Remote Tech Jobs in Laurel, MD (NOW HIRING)

Technology Rivers

Executive Assistant - U.S

Reston, VA · On-site +1

Job Type: Full-Time, Part-Time Job Location: Reston VA (Remote possible for right candidate) Preference: Candidates local to Northern VA Technology Rivers is a leading software product development ...

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Part Time Remote Tech information

What are the key skills and qualifications needed to thrive in the part time remote tech position, and why are they important?

To thrive as a Part Time Remote Tech, you need a solid understanding of technical troubleshooting, basic networking, and remote support protocols, typically complemented by relevant technical certifications such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and software platforms like Windows, macOS, or Linux is highly beneficial. Strong communication skills, time management, and the ability to work independently are crucial soft skills in this role. These competencies enable efficient problem-solving, clear client interaction, and reliable performance in a self-directed, off-site work environment.

What is a part time remote tech?

A Part Time Remote Tech job involves providing technical support, troubleshooting, or IT-related services on a part-time basis while working remotely. This role can include tasks like software troubleshooting, hardware diagnostics, network support, or assisting users with technical issues. It may be ideal for those looking for flexible work hours while utilizing their tech skills. Common industries for this role include IT services, customer support, and cybersecurity.

What are the typical daily responsibilities for a part time remote tech?

A Part Time Remote Tech typically spends their day addressing support tickets, troubleshooting hardware or software issues remotely, and guiding clients through technical solutions over email, chat, or video calls. You'll often collaborate with team members and escalate complex problems when needed, while managing your own schedule to handle assigned cases efficiently. Routine tasks can include software installations, user account management, and remote diagnostics. This role allows you to work flexibly from your preferred location and provides exposure to a wide range of technical issues, making it a great opportunity for building experience in IT support.

What are popular job titles related to Part Time Remote Tech jobs in Laurel, MD? For Part Time Remote Tech jobs in Laurel, MD, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Tech jobs in Laurel, MD look for? The top searched job categories for Part Time Remote Tech jobs in Laurel, MD are:
Part Time Remote Tech jobs near you
Infographic showing various Part Time Remote Tech job openings in Laurel, MD as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.

Service Desk Technician I (Remote)

Terrestris Global Solutions

Washington, DC • Remote

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required. This position is contingent upon contract award.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Service Desk Technician I at Terrestris do?

As the Service Desk Technician I you will be primarily responsible for issues related to user workstations, including desktops, laptops, 10Zig zero clients, and mobile thin clients.

What does a typical day look like for a Service Desk Technician I?

You will:

  • Manage user accounts and provide day-to-day account administration support.
  • Troubleshoot desktops, laptops, 10Zig zero clients, mobile thin clients, and other workstation issues.
  • Install and configure hardware, software, and workstation operating systems.
  • Ensure systems remain current with approved configurations and security requirements.
  • Configure, maintain, and troubleshoot workstation peripherals and connected devices.
  • Respond to requests for assistance received through the Service Desk by telephone, ServiceNow, and walk-in inquiries.
  • Assess user issues through conversation, diagnostic techniques, and remote access tools.
  • Assign appropriate priorities to support requests based on business impact and urgency.
  • Dispatch or escalate complex incidents and service requests to Level II Technicians when necessary.
  • Track ticket status and resolution activities and communicate updates, resolutions, and outstanding issues to users and the Service Desk Supervisor.

What qualifications do you look for?

You might be the professional we're looking for if you have:

  • Authorization to work in the United States permanently without sponsorship.
  • Ability to obtain Public Trust Clearance.
  • A minimum of (2) years of IT Help Desk experience to Include Help Desk Administration and User Support.
  • Certification: CompTIA A+ Certification may be substitute for 1 year of experience.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION.

All rights reserved.