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Part Time Remote Listener Jobs in Chesapeake, VA

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Part Time Remote Listener information

What is a part time remote listener?

Part Time Remote Listeners are individuals who work remotely, typically on a part-time basis, to provide attentive, non-judgmental listening services for people who need someone to talk to. This role may be found on mental health platforms, peer support services, or customer feedback channels. The main responsibility is to listen actively and empathetically, offering support without giving professional advice or therapy. The job is ideal for those with good communication skills and a strong sense of empathy who want to help others from the comfort of their own home.

What are the key skills and qualifications needed to thrive as a part time remote listener, and why are they important?

To excel as a Part Time Remote Listener, you should have strong active listening skills, a background in counseling or related fields, and a basic understanding of confidentiality protocols. Familiarity with online communication platforms, secure chat or video tools, and possibly certifications in mental health first aid are typically required. Exceptional empathy, patience, and nonjudgmental communication help you connect meaningfully with clients and provide effective support. These skills are crucial for creating a safe, supportive environment and ensuring client well-being in a remote setting.

What are some common challenges faced by part time remote listeners, and how can they be addressed?

Part Time Remote Listeners often encounter challenges such as managing emotional fatigue, maintaining active engagement during back-to-back sessions, and ensuring client confidentiality in a home environment. To address these, it's important to set clear boundaries between work and personal time, take regular breaks to recharge, and create a private, distraction-free workspace. Additionally, participating in peer support groups or supervision can help process difficult conversations and prevent burnout.

What is the difference between Part Time Remote Listener vs Part Time Remote Customer Service Representative?

AspectPart Time Remote ListenerPart Time Remote Customer Service Representative
CredentialsBasic listening skills, sometimes specific certifications for call centersCustomer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentHome-based, call center or client platformHome-based, call center or online chat platforms
Industry UsageHealthcare, insurance, market researchRetail, telecom, tech support
Search & Comparison IntentUnderstanding listening roles, remote listening jobsCustomer support roles, remote customer service jobs

Part Time Remote Listeners primarily focus on listening tasks such as market research or healthcare calls, requiring strong listening skills. In contrast, Part Time Remote Customer Service Representatives handle customer inquiries, requiring communication and problem-solving skills. Both roles are home-based and involve client interaction, but they serve different industry needs and job functions.

What are popular job titles related to Part Time Remote Listener jobs in Chesapeake, VA?

For Part Time Remote Listener jobs in Chesapeake, VA, the most frequently searched job titles are:

What job categories do people searching Part Time Remote Listener jobs in Chesapeake, VA look for?

The top searched job categories for Part Time Remote Listener jobs in Chesapeake, VA are:

Part Time Remote Listener jobs near you
Infographic showing various Part Time Remote Listener job openings in Chesapeake, VA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.

Customer Care Specialist - Remote $18/Hr + Equipment

MSCCN

Hampton, VA • On-site, Remote

$18/hr

Part-time

PTO

Posted 3 days ago

New

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
Edgewater, CO and Denver, CO California District of Columbia Flagstaff, AZ Illinois Iowa Montana Seattle, WA Rhode Island OCONUS
***This role is listed by the employer as being part time.***
Remote Team Members (RTMs) will process routine and complex inquiries to provide high-quality service to internal and external customers. Customer Care Specialists will provide quality service and support while fielding insurance-related questions via inbound phone calls. This opportunity is 100% remote, and equipment is provided. Employment is contingent upon successful completion of a background check.
Handles inquiries involving group life, disability, and absence, including claims, medical underwriting, and continuation of coverage
Handles first notices of loss for group life, disability, and absence claims via telephone and non-phone channels of work
Interacts with internal/external business partners, including insureds and claimants
Meets established departmental quality, service, phone metric, and productivity objectives
Prepares documents, communications, and other materials using established formats and standard software
Resolves standard and complex inquiries and problems, escalating as needed
Follows procedures to ensure adherence to the company's risk and compliance policies
Provides feedback and recommendations to the team to improve the quality of customer care
Performing other duties as assigned
#LI-Remote
Additional Qualifications/Responsibilities
Must Haves:
Proficiency with Windows-based software applications and MS Office Suite products, including Excel, PowerPoint, and Word.
6 or more months of contact center or customer service experience, or an equivalent combination of education and experience
Detail-oriented with the ability to mentally and tactually handle or resolve issues
High-volume data entry skills
The ability to operate and navigate multiple operating systems while speaking, actively listening, and processing what is being discussed is a plus
Training:
6 weeks
Monday - Friday, 9:00 am - 5:00 pm EST
Training is 100% mandatory, and no time off will be approved.
Post-Training:
Monday - Friday 11am - 7:30pm EST
Monday - Friday 10am - 6:30 pm EST
Monday - Friday 4:00 pm - 8:00 pm EST
Pay:
$18/hour
What's in it for you?
Equipment Provided
100% remote!
Employee Assistance Program
PerkSpot
Paid Time Off
Long-Term Disability

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