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Part Time Remote Inbound Customer Service Representative Jobs in Scarborough, ON

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Part Time Remote Inbound Customer Service Representative information

What is the difference between Part Time Remote Inbound Customer Service Representative vs Part Time Remote Customer Support Specialist?

AspectPart Time Remote Inbound Customer Service RepresentativePart Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, inbound calls from customersRemote, handling customer inquiries and support
Employer UsageCall centers, retail, service industriesTech companies, retail, service sectors
Search IntentCustomer service, inbound support jobsCustomer support, troubleshooting roles

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference is that Customer Service Representatives primarily handle inbound calls for general inquiries, while Customer Support Specialists often provide technical assistance or troubleshooting. Understanding these distinctions helps job seekers find the best fit for their skills and career goals.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Scarborough, ON?

The most popular types of Remote Inbound Customer Service Representative jobs in Scarborough, ON are:

What cities near Scarborough, ON are hiring for Part Time Remote Inbound Customer Service Representative jobs?

Cities near Scarborough, ON with the most Part Time Remote Inbound Customer Service Representative job openings:

Part Time Remote Inbound Customer Service Representative jobs near you
Infographic showing various Part Time Remote Inbound Customer Service Representative job openings in Scarborough, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Claims Service Representative, Part-Time-Remote

Mississauga, ON • Remote

Davies
Public Relations Agencies • 11 - 50 employees
Learn more about Daviesexternal

$22.67 - $31.49/hr

Part-time

Re-posted 14 days ago

Job description

Company:ClaimsPro LPClaims Service Representative, Part-Time-RemoteCompensation range: $22.67 - $31.49 hourly

Role Summary

We have an existing opportunity toadd a Claims Service Representative to join our growing team! You will work in a remote based environment anywhere in Canada.

The Claims Service Representative provides immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service-oriented disposition of calls. Make determinations based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

* In order to work remotely, you will require High Speed Internet.(Download and Upload speed must both be at a minimum of 50 mbps)
* Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory.
*This is a part-time opportunity with competitive compensation at $19.50/hour.

Key Responsibilities:
Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
Provide personalized customer service of the highest level
Arrange for the dispatch of adjusters or vendor partners when required
Field and answer branch inquiries and administer to appropriate area
Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Qualifications and experience:
Post secondary education is required
Minimum of 1 year of customer service or administrative experience is required
Knowledge of insurance/service industry or related experience preferred
Strong computer and telephone skills with an aptitude/ability to learn
Effective communication skills both written and verbal in English
Attention to detail
Team player with a strong commitment to quality and customer service
Excellent time management and organizational skills
Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.We welcome resumes submitted directly from candidates.

#ClaimsPro

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