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Part Time Remote Hotel Reservation Jobs in Hawaii

... reservation -- whether it's a solo escape, a group getaway, a destination wedding, or a family ... Fully remote role part time or full time * Comprehensive onboarding and ongoing coaching on ...

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Part Time Remote Hotel Reservation information

What is a part time remote hotel reservation job?

Part time remote hotel reservation jobs involve assisting customers with booking hotel rooms, answering inquiries about room availability, rates, and amenities, as well as processing reservations and cancellations. These positions are performed online or over the phone, allowing employees to work from home on a flexible, part-time schedule. Responsibilities may also include handling payment information, resolving customer issues, and providing general customer service for hotel guests. This role typically requires good communication skills, basic computer proficiency, and familiarity with reservation systems.

What are the key skills and qualifications needed to thrive as a part time remote hotel reservation agent?

To excel as a Part Time Remote Hotel Reservation Agent, you need strong customer service skills, attention to detail, and experience with hospitality or reservations, usually supported by a high school diploma. Familiarity with reservation management systems (such as Opera or Sabre) and proficiency with standard office software are typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for success in this remote role. These competencies ensure accurate bookings, satisfied guests, and efficient operations, which are essential for hotel business success.

What are some common challenges faced in a part time remote hotel reservation role, and how can they be managed?

One of the most common challenges in a part time remote hotel reservation role is handling high call volumes or online inquiries, especially during peak travel seasons. Staying organized and maintaining clear communication is vital, as you may need to coordinate with on-site staff and quickly resolve booking conflicts or special guest requests. Time management is also essential because working remotely requires self-discipline to meet performance goals. Utilizing provided reservation systems and keeping updated on hotel policies will help you address guest needs efficiently and maintain a high level of customer satisfaction.

What is the difference between Part Time Remote Hotel Reservation vs Part Time Remote Front Desk Agent?

AspectPart Time Remote Hotel ReservationPart Time Remote Front Desk Agent
CredentialsBasic customer service skills, reservation system knowledgeCustomer service skills, reservation system knowledge, sometimes front desk software
Work EnvironmentRemote, primarily via phone/emailRemote or on-site, customer interaction focus
Employer & Industry UsageHotels, travel agencies, online booking platformsHotels, resorts, hospitality industry
Comparison Search IntentLooking for reservation-specific rolesCustomer service and front desk roles

Part Time Remote Hotel Reservation roles focus on managing bookings and customer inquiries remotely, often requiring reservation system knowledge. In contrast, Part Time Remote Front Desk Agents handle guest check-ins, check-outs, and guest services, which may involve more direct customer interaction. Both roles serve the hospitality industry but differ in responsibilities and work environment.

What are popular job titles related to Part Time Remote Hotel Reservation jobs in Hawaii?

For Part Time Remote Hotel Reservation jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Part Time Remote Hotel Reservation jobs in Hawaii look for?

The top searched job categories for Part Time Remote Hotel Reservation jobs in Hawaii are:

What cities in Hawaii are hiring for Part Time Remote Hotel Reservation jobs?

Cities in Hawaii with the most Part Time Remote Hotel Reservation job openings:

Hotel Concierge (KONA) - Sales & Activities

American Automobile Association (AAA)

Kailua Kona, HI • Remote

$20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

232nd of 312 rated insurance


Job description

Hotel Concierge (KONA) - Sales & Activities

Share the Spirit of Aloha And Build a Career You'll Love

Do you love helping people create unforgettable experiences? Are you energized by connecting with guests from around the world and sharing the beauty of Hawaii? If so, Pleasant Holidays would love to meet you.

Pleasant Holidays is looking for enthusiastic, peoplefocused Concierge Sales Agents to serve as true Ambassadors of Aloha on the Island of Hawai'i. In this role, you'll work one-on-one with guests at hotel concierge desks, helping them plan and book memorable tours and activities-both on the island and throughout the neighbor islands-so their vacation becomes the trip of a lifetime. This is more than a job-it's a chance to be the friendly face of Aloha while earning strong pay, commission, and unbeatable travel perks.

Why You'll Love Working With Us

Incredible Travel Perks

  • Two (2) roundtrip airline tickets every yearafter one year of employment. Valued at $650 per ticket - fly anywhere in the world!

  • Eligibility to apply for anIATANcard after one year. Industry discounts worldwide!

  • Up to20% off Pleasant Holidays vacation packages

  • Up to20% off tours and activities booked in advance

  • Special partner discounts and occasional complimentary stays

  • Family & Friends discounts available

*Terms and restrictions apply. Benefit eligibility varies based on position status. Details provided upon hire.

Position Details

  • Location:Island of Hawai'i (Big Island)

  • On-Island Residency Required- must currently live on the island to be considered

  • Schedule:Part Time (minimum 25 hours per week) positions available*Weekend availability required*

  • Work Sites:Hotel Concierge Desks (You may be assigned to multiple hotel concierge desks; locations determined by management)

Training & On-boarding

  • Remote new hire on-boarding and POS training

  • Additional hands-on training takes place at a hotel concierge desk

  • Computer/laptop with internet ispreferred but not required

What We're Looking For

  • 1-3 years of experience insales and/or customer service(preferred)

  • Background intourism, hospitality, or travel(highly preferred)

  • Passion for delivering exceptional customer experiences and helping others

  • Knowledge of the Hawaiian Islands (or eagerness to learn!)

  • Ability to personalize recommendations based on guest needs

  • Comfortable working independently, multitasking, and thriving in a fast-paced environment

  • Strong verbal and written communication skills

  • Basic computer skills; POS experience is a plus (training provided)

  • Fluency inEnglish(required)

  • Fluency inJapanese(preferred)

Join Our Ohana

If you're passionate about travel, love connecting with people from all cultures, and want a role where your work truly makes a difference, we encourage you to apply today.

Come be part of a team that celebrates Aloha, supports your growth, and rewards your success. 🌺

Benefits to working at Pleasant Holidays:
Medical (with prescription)
Vision
Dental
Flexible Spending Accounts
Paid Time Off for Holidays, Vacation, and Illness
Company paid Life Insurance
Long Term Disability
401(k) Plan
AFLAC Plans
Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.


Pleasant Holidays is an Equal Opportunity Employer

Our organization participates in E-Verify

Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

💰 Pay & Bonuses

  • $20/hour starting pay

  • Commission eligible upon hire

  • Uncapped commission potential-earn more as you sell

Benefits to working at Pleasant Holidays:
Medical (with prescription)
Vision
Dental
Flexible Spending Accounts
Paid Time Off for Holidays, Vacation, and Illness
Company paid Life Insurance
Long Term Disability
401(k) Plan
AFLAC Plans
Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.


Pleasant Holidays is an Equal Opportunity Employer

Our organization participates in E-Verify

Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws


What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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