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Part Time Remote Helpdesk Jobs in Toronto, ON (NOW HIRING)

Owl.co

Part-time Data Quality Analyst

Toronto, ON · Remote

CA$20/hr

This is a remote, part-time role (15-30 hours/week). Responsibilities & Scope: * Conduct ... Help grow our team of top performers and receive a cash bonus through our uncapped, generous ...

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Part Time Remote Helpdesk information

What is the difference between Part Time Remote Helpdesk vs Part Time Remote Technical Support Specialist?

AspectPart Time Remote HelpdeskPart Time Remote Technical Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (CompTIA Security+, Cisco certifications)
Work EnvironmentRemote, customer-facing supportRemote, technical troubleshooting and problem resolution
Employer UsageHelpdesk or IT support teams in various industriesTechnical support teams, IT departments in tech-focused companies
Search & Comparison IntentLooking for entry-level remote IT support rolesSeeking specialized remote technical troubleshooting roles

Part Time Remote Helpdesk roles typically focus on providing basic technical support and customer service, often requiring foundational IT certifications. In contrast, Part Time Remote Technical Support Specialists handle more complex technical issues, often needing advanced certifications and technical expertise. Both roles are remote and industry-wide, but they differ in complexity and skill requirements.

What are some common challenges faced by part-time remote helpdesk professionals, and how can they be addressed?

Part-time remote helpdesk professionals often navigate challenges such as managing high ticket volumes during peak hours, balancing multiple clients or tasks, and communicating effectively without in-person interactions. To address these, it's important to develop strong organizational skills, utilize ticketing and communication tools efficiently, and proactively set clear expectations with supervisors and team members. Staying updated on common technical issues and maintaining a resource library can also help resolve tickets more quickly and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Part Time Remote Helpdesk professional, and why are they important?

To thrive as a Part Time Remote Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support principles, often supported by relevant IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote access tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities are standout soft skills in this role. These competencies are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth technical operations from a remote setting.

What is a part time remote helpdesk job?

A part time remote helpdesk job involves providing technical support and troubleshooting assistance to customers or employees, all while working from a location outside the traditional office, such as your home. These roles typically require you to answer phone calls, respond to emails, or use chat systems to resolve IT-related issues. The hours are usually flexible and less than a standard full-time schedule, making it ideal for those needing work-life balance or supplemental income. Strong communication skills and basic technical knowledge are essential for success in this position.
What cities near Toronto, ON are hiring for Part Time Remote Helpdesk jobs? Cities near Toronto, ON with the most Part Time Remote Helpdesk job openings:
Part Time Remote Helpdesk jobs near you
Infographic showing various Part Time Remote Helpdesk job openings in Toronto, ON as of July 2026, with employment types broken down into 92% Part Time, and 8% Contract. Highlights an 100% Remote job distribution.

Full-Stack Engineer (Contract - Part-Time) (Remote)

mello

Toronto, ON • Remote

$100K - $150K/yr

Part-time

Re-posted 5 days ago

Job description

About Us

mello is a Y Combinator (S21) backed start-up that integrates wellbeing into every employees' workflow in order to unlock their full potential. We are paving the path for the future of work. Our vision is to help every remote team on the planet to work healthier, more sustainably, and learn how to stay mello instead of burning out.

As second time founders, we burnt out building our last company during the pandemic. We wanted a simple, easy-to-use solution that integrates right into our workflow to increase our wellbeing but couldn't find anything on the market so we decided to build the solution we would've liked to use ourselves (aka, eating your own dog food).

At mello, we're building the new standard that remote and hybrid companies use to track, measure and act on burnout to inspire happier, healthier, more motivated teams. mello suggests smart actions for both employees, managers as well as HR to take to increase wellbeing, productivity and retention.

About this Role

As a modern Full-Stack Engineer, you are well versed in all aspects of development from a transistor to a website, including the browser, OS, CPU, RAM, architecture and everything. Here in mello we are much, mello-er, in requirements:

  • You will be responsible for both front end UI elements and experiences, as well as integrating, and maintaining / modifying backend services as required. The split is expected to be 63.5 / 37.5[1]
  • You will ensure the app can scale from 1000 to a million users
  • You will contribute and define our engineering values, process, and deployment cacadence, with scalability and security in mind.

Technical Skills you have:

  • IAM / OAuth (e.g. AWS Cognito, Okta)
  • Frontend frameworks i.e. React.js (Hooks preferred), Vue.js
  • In-depth CSS knowledge i.e. SCSS, Sass
  • 3rd party integrations experience with OAuth, SDK (i.e. AWS SDK), and API backend (BFF)
  • Develop, improve, and fix custom API backend as required
  • SPA Cloud deployment i.e. AWS S3 / Amplify, Netlify, Firebase a plus
  • Experience with Database ORB a plus

What you'll be doing

  • Experience with modern Front end frameworks e.g. React.js (Hooks), Vue.js and Gatsby. Familiarity with analytics is a plus.
  • Experience with OAuth flows and implementation / integration with 3rd party service
  • Experience with Front end deployment services e.g. AWS Amplify, Netlify, firebase
  • Experience with different data fetching / caching strategy and design tradeoffs, principles, and practices to help guide the team's technical direction
  • Experience with Test Driven Development and proficiency with a testing framework e.g. Jest
  • Experience with API integration as well as development. No stranger when comes to resolving CORS related nonsense
  • Experience with Database is a plus.
  • A strong desire to build secure software and protect user information.

Who you are

  • You are excited about our mission: unlocking human potential via wellbeing and the Future of Work
  • You are excited about joining a early-stage growth start-up
  • You have a growth-mindset
  • You don't mind learning a bit of everything outside engineering
  • You deeply care about UX/Design and won't compromise on quality
  • You ask yes, and? and are extremely collaborative
  • You're curious about how our UX Designers/Researchers conduct their work and how your work flows into theirs
  • You're proactive, a problem solver and go-getter
  • You're collaborative and are a team player
  • You're curious and self-motivated
  • You knows how to take and give direction
  • You can adapt to change quickly

Job Type: Contract (Part-Time)

Number of Hours: Up to 30hrs/week

Pay (USD): $100k - $150k

Education:

  • Bachelor's in Computer Science (Preferred)

Experience:

  • Full Stack Development: 2 years (Required)
  • DevOps: 1 years (Preferred)