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Part Time Remote Helpdesk Jobs in Naperville, IL

Anderson Johnson Agency

Remote Insurance Agent

Joliet, IL · Remote

$60K - $120K/yr

... to help licensed agents grow with confidence. We are selectively adding licensed life insurance ... Flexible, remote; part-time or full-time * Location: Remote, United States This is not a W-2 ...

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All JobsHelpdesk JobsPart Time Remote Helpdesk JobsPart Time Remote Helpdesk Jobs in Naperville, IL

Part Time Remote Helpdesk information

See Naperville, IL salary details

$12

$23

$33

How much do part time remote helpdesk jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for part time remote helpdesk in Naperville, IL is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.91 per hour, depending on experience, location, and employer.

What is the difference between Part Time Remote Helpdesk vs Part Time Remote Technical Support Specialist?

AspectPart Time Remote HelpdeskPart Time Remote Technical Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (CompTIA Security+, Cisco certifications)
Work EnvironmentRemote, customer-facing supportRemote, technical troubleshooting and problem resolution
Employer UsageHelpdesk or IT support teams in various industriesTechnical support teams, IT departments in tech-focused companies
Search & Comparison IntentLooking for entry-level remote IT support rolesSeeking specialized remote technical troubleshooting roles

Part Time Remote Helpdesk roles typically focus on providing basic technical support and customer service, often requiring foundational IT certifications. In contrast, Part Time Remote Technical Support Specialists handle more complex technical issues, often needing advanced certifications and technical expertise. Both roles are remote and industry-wide, but they differ in complexity and skill requirements.

What are some common challenges faced by part-time remote helpdesk professionals, and how can they be addressed?

Part-time remote helpdesk professionals often navigate challenges such as managing high ticket volumes during peak hours, balancing multiple clients or tasks, and communicating effectively without in-person interactions. To address these, it's important to develop strong organizational skills, utilize ticketing and communication tools efficiently, and proactively set clear expectations with supervisors and team members. Staying updated on common technical issues and maintaining a resource library can also help resolve tickets more quickly and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Part Time Remote Helpdesk professional, and why are they important?

To thrive as a Part Time Remote Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support principles, often supported by relevant IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote access tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities are standout soft skills in this role. These competencies are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth technical operations from a remote setting.

What is a part time remote helpdesk job?

A part time remote helpdesk job involves providing technical support and troubleshooting assistance to customers or employees, all while working from a location outside the traditional office, such as your home. These roles typically require you to answer phone calls, respond to emails, or use chat systems to resolve IT-related issues. The hours are usually flexible and less than a standard full-time schedule, making it ideal for those needing work-life balance or supplemental income. Strong communication skills and basic technical knowledge are essential for success in this position.
Part Time Remote Helpdesk jobs near you
Infographic showing various Part Time Remote Helpdesk job openings in Naperville, IL as of July 2026, with employment types broken down into 5% Locum Tenens, 79% Full Time, 9% Part Time, 2% Contract, and 5% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,082 per year, or $23.1 per hour.

Eligibility Coordinator - Part-Time, Remote, Background Check Required

RxSaveCard Inc

Chicago, IL • Remote

$20 - $40/hr

Part-time

Re-posted 24 days ago

Job description

Enrollment Project Manager (Part-Time, Flexible Schedule)

Location: Remote or Chicago (U.S.-based)

Position Type: Part-time

About RxSaveCard

RxSaveCard was founded in 2024 with a mission to reduce pharmacy costs for employers and their employees. Our innovative model is unique in the market, and we are building a modern, card-based approach to prescription benefits that simplifies a complicated system. Our innovative model is backed by financial partners at Distributed Ventures and Rock Health.

We are a fast-growing company solving real problemsand we're looking for people who can operate at the intersection of data, operations, and client experience.

Position Overview

We're looking for a highly organized self-starter to help ensure eligible members are enrolled in our program in a timely and reliable manner. We receive eligibility files and feeds from our clients and partners employers, benefit administration systems and others on a daily, weekly and monthly basis.

With our company's growth, that's become increasingly challenging! Frankly, we were more accommodating than we should have been in the busy season of onboarding clients, so now we need to bring better organization to the process.

We'll expect you to organize and keep watch over these various sources of enrollment data think files, feeds, emails to ensure every eligible person gets enrolled in a timely manner.

The role is likely 20-40 hours per week. This will need to be primarily during business hours, with some schedule flexibility once things get moving well.

The individual must be based in the U.S. and must complete a comprehensive background and financial screening.

Key Responsibilities & Qualifications
  • Highly organized. If you love spreadsheets, project plans, documentation, and SOPs, you're the right person for this!
  • Strong technical skills are crucial, particularly in Excel.
  • Problem solving and intellectual curiosity are key to diagnose issues and get things on track.
  • Good communication skills are essential. You'll be collaborating with others on our team, as well as our clients.
Nice to Have
  • Technical skills in scripting and automation to clean and transform data files is a plus.
  • Prior startup or growth-stage experience is a strong plus
  • Prior experience within security-minded organizations, banking, or HR employee benefits
The Right Culture Fit for This Role
  • Mission-minded to help people and bring solutions to a challenging and broken industry
  • Hardworking and responsible to be a trusted member of our growing team
  • Kindness and camaraderie to add to the culture at RxSaveCard
Why RxSaveCard?
  • Opportunity to join an innovative company at a critical growth stage
  • Remote or hybrid Chicago work flexibility
  • Collaborative and dynamic team environment
  • The chance to make a meaningful impact on healthcare costs for millions of employees
How to Apply

If you're excited about making prescription drugs more affordable and want to be an early employee at a start-up company, we'd love to hear from you! Applicants should submit a cover letter that highlights what they bring to the role beyond what's provided here. If you're referring someone, please mention it in the letter as well. The position requires background screening. This person must work in the United States.