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Part Time Remote Helpdesk Jobs in Baltimore, MD (NOW HIRING)

Symmetry

Remote Sales Representative

Baltimore, MD · Remote

$75K - $180K/yr

  • Life

  • Retirement

Our main focus is on Mortgage Protection Insurance, which means we help families with their ... In your first year, if you're a part-time agent following our system, you can make approximately ...

micro1 AI

Private Funds Attorney - Remote

Baltimore, MD · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained, evaluated ...

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All JobsHelpdesk JobsPart Time Remote Helpdesk JobsPart Time Remote Helpdesk Jobs in Baltimore, MD

Part Time Remote Helpdesk information

See Baltimore, MD salary details

$12

$23

$33

How much do part time remote helpdesk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for part time remote helpdesk in Baltimore, MD is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.82 per hour, depending on experience, location, and employer.

What is the difference between Part Time Remote Helpdesk vs Part Time Remote Technical Support Specialist?

AspectPart Time Remote HelpdeskPart Time Remote Technical Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (CompTIA Security+, Cisco certifications)
Work EnvironmentRemote, customer-facing supportRemote, technical troubleshooting and problem resolution
Employer UsageHelpdesk or IT support teams in various industriesTechnical support teams, IT departments in tech-focused companies
Search & Comparison IntentLooking for entry-level remote IT support rolesSeeking specialized remote technical troubleshooting roles

Part Time Remote Helpdesk roles typically focus on providing basic technical support and customer service, often requiring foundational IT certifications. In contrast, Part Time Remote Technical Support Specialists handle more complex technical issues, often needing advanced certifications and technical expertise. Both roles are remote and industry-wide, but they differ in complexity and skill requirements.

What are some common challenges faced by part time remote helpdesk professionals, and how can they be addressed?

Part-time remote helpdesk professionals often navigate challenges such as managing high ticket volumes during peak hours, balancing multiple clients or tasks, and communicating effectively without in-person interactions. To address these, it's important to develop strong organizational skills, utilize ticketing and communication tools efficiently, and proactively set clear expectations with supervisors and team members. Staying updated on common technical issues and maintaining a resource library can also help resolve tickets more quickly and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a part time remote helpdesk professional?

To thrive as a Part Time Remote Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support principles, often supported by relevant IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote access tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities are standout soft skills in this role. These competencies are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth technical operations from a remote setting.

What is a part time remote helpdesk?

A part time remote helpdesk job involves providing technical support and troubleshooting assistance to customers or employees, all while working from a location outside the traditional office, such as your home. These roles typically require you to answer phone calls, respond to emails, or use chat systems to resolve IT-related issues. The hours are usually flexible and less than a standard full-time schedule, making it ideal for those needing work-life balance or supplemental income. Strong communication skills and basic technical knowledge are essential for success in this position.

What cities near Baltimore, MD are hiring for Part Time Remote Helpdesk jobs?

Cities near Baltimore, MD with the most Part Time Remote Helpdesk job openings:

Part Time Remote Helpdesk jobs near you
Infographic showing various Part Time Remote Helpdesk job openings in Baltimore, MD as of August 2026, with employment types broken down into 98% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,847 per year, or $23 per hour.

Marketing & Brand Associate (Part-Time) (Remote)

Brighter Day Services

Towson, MD • Remote

$15 - $20/hr

Full-time, Part-time

Re-posted 13 days ago

Job description

About Brighter Day Services Brighter Day Services is a fast-growing professional cleaning and multi-line services company operating across Maryland. We are in an aggressive growth phase, expanding our residential, commercial, and specialty service divisions across multiple regions. We are building a brand that stands for excellence, reliability, and community and we need a creative, driven marketing professional to help us grow our presence and tell our story.

Position Overview We are looking for a motivated and creative Marketing & Brand Associate to own our digital presence and support brand growth as we scale across Maryland. This is a part-time role with real ownership and direct visibility with company leadership. The right candidate will have the opportunity to grow into a full-time position as the company expands.

Responsibilities

  • Create, schedule, and manage content for Instagram and Facebook
  • Design graphics, flyers, and promotional materials using Canva
  • Manage and maintain our Google Business profile
  • Assist with email marketing campaigns via Mailchimp
  • Ensure brand consistency across all digital and print platforms
  • Research local marketing opportunities, community events, and partnership possibilities
  • Track and report weekly social media metrics and campaign performance to leadership
  • Support the development of marketing materials for new service launches and regional expansion

Requirements

  • 12 years of experience in marketing, social media management, or a related field (or equivalent education)
  • Proficiency in Canva (required)
  • Working knowledge of Instagram, Facebook, and Google Business
  • Strong written and verbal communication skills
  • Highly organized, self-motivated, and able to work independently
  • Ability to meet deadlines in a fast-paced, entrepreneurial environment
  • Experience with Mailchimp is a plus
  • Experience in a service-based or small business environment is a plus

What We Offer

  • Competitive part-time pay at $15$20/hr. based on experience
  • Direct mentorship from company founder and senior leadership
  • Real ownership of brand and marketing initiatives
  • A front-row seat to a company scaling across multiple states
  • Clear path to full-time employment as the company grows
  • Flexible schedule within core operations Monday through Thursday

Schedule 1520 hours per week. Flexible within our core Monday through Thursday operations schedule.

To Apply Submit your resume along with at least one example of previous marketing, design, or social media work. Portfolio links, Canva samples, or managed social media accounts are welcome.