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Part Time Remote Helpdesk Jobs in Pennsylvania (NOW HIRING)

The Pennsylvania State University

$30/hr

AND POSITION REQUIREMENTS Videographer - Lion Health Lab (Part-Time, Remote) AND POSITION ... help all members of the community thrive. We value belonging as a core strength and an essential ...

YO AI Labs

AI Consulting Expert - Remote

Philadelphia, PA · Remote

$100 - $200/hr

Contractor (Part-Time) Location: Remote Job Overview We are seeking experienced AI Consulting ... In this role, you will evaluate, review, and refine AI-generated business content, helping enhance ...

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Part Time Remote Helpdesk information

What is the difference between Part Time Remote Helpdesk vs Part Time Remote Technical Support Specialist?

AspectPart Time Remote HelpdeskPart Time Remote Technical Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (CompTIA Security+, Cisco certifications)
Work EnvironmentRemote, customer-facing supportRemote, technical troubleshooting and problem resolution
Employer UsageHelpdesk or IT support teams in various industriesTechnical support teams, IT departments in tech-focused companies
Search & Comparison IntentLooking for entry-level remote IT support rolesSeeking specialized remote technical troubleshooting roles

Part Time Remote Helpdesk roles typically focus on providing basic technical support and customer service, often requiring foundational IT certifications. In contrast, Part Time Remote Technical Support Specialists handle more complex technical issues, often needing advanced certifications and technical expertise. Both roles are remote and industry-wide, but they differ in complexity and skill requirements.

What are some common challenges faced by part time remote helpdesk professionals, and how can they be addressed?

Part-time remote helpdesk professionals often navigate challenges such as managing high ticket volumes during peak hours, balancing multiple clients or tasks, and communicating effectively without in-person interactions. To address these, it's important to develop strong organizational skills, utilize ticketing and communication tools efficiently, and proactively set clear expectations with supervisors and team members. Staying updated on common technical issues and maintaining a resource library can also help resolve tickets more quickly and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a part time remote helpdesk professional?

To thrive as a Part Time Remote Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support principles, often supported by relevant IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote access tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities are standout soft skills in this role. These competencies are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth technical operations from a remote setting.

What is a part time remote helpdesk?

A part time remote helpdesk job involves providing technical support and troubleshooting assistance to customers or employees, all while working from a location outside the traditional office, such as your home. These roles typically require you to answer phone calls, respond to emails, or use chat systems to resolve IT-related issues. The hours are usually flexible and less than a standard full-time schedule, making it ideal for those needing work-life balance or supplemental income. Strong communication skills and basic technical knowledge are essential for success in this position.

What are the most commonly searched types of Remote Helpdesk jobs in Pennsylvania?

The most popular types of Remote Helpdesk jobs in Pennsylvania are:

Part Time Remote Helpdesk jobs near you
Infographic showing various Part Time Remote Helpdesk job openings in Pennsylvania as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Videographer - Lion Health Lab (Part-Time, Remote)

Penn State University

University Park, PA • On-site, Remote

$30/hr

Part-time

Re-posted 12 days ago

Penn State University rating

7.8

Company rating: 7.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

229th of 618 rated colleges and universities

Job description

APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
Videographer - Lion Health Lab (Part-Time, Remote)
JOB DESCRIPTION AND POSITION REQUIREMENTS
The Lion Health Lab, directed by Dr. Janette Watkins in the Department of Kinesiology at Penn State University, seeks a creative and self-motivated Videographer to support digital media production for research communication, recruitment, and outreach.
The Lion Health Lab's mission is to "Protect the Pride-building brain and heart health one generation at a time." The lab conducts community-based, family-focused health promotion and physical activity interventions, translating science into accessible and engaging public communication.
This position is fully remote and ideal for a skilled professional interested in visual storytelling, video editing, and social media content creation that highlights research impact and community partnerships.
RESPONSIBILITIES
  • Record, edit, and produce short- and long-form video content highlighting lab projects, community programs, and research findings.
  • Create promotional materials for the lab's website, YouTube, and social media platforms (e.g., Instagram Reels, highlight videos).
  • Collaborate with the Principal Investigator and lab team to plan, storyboard, and ensure brand alignment with Penn State and Lion Health Lab standards.
  • Edit and organize media files, ensuring accessibility and consistency across communication channels.
  • Maintain a professional, creative approach to storytelling that aligns with the university's mission and standards for research communication.

EDUCATION AND EXPERIENCE
Required Qualifications:
  • Demonstrated experience in video production, editing, and post-production.
  • Proficiency with video editing software such as Adobe Premiere Pro, Final Cut Pro, or equivalent.
  • Strong visual storytelling and creative direction skills.
  • Excellent organizational and communication skills with the ability to work independently in a remote environment.
  • Reliable access to video-editing software, high-speed internet, and appropriate computer hardware.

Preferred Qualifications:
  • Experience producing social media content (Instagram, YouTube, TikTok, etc.).
  • Familiarity with topics related to health, fitness, or community-based programs.
  • Skills in photography, motion graphics, or digital design.

ADDITIONAL INFORMATION
  • Employment Type: Part-time, hourly (approximately 10-15 hours per week).
  • Work Location: Fully remote within the United States.
  • Pay Rate: $30/hour.
  • Schedule: Flexible; occasional virtual meetings with the research team.

BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
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