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Part Time Remote Customer Support Jobs in Springfield, MA

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Part Time Remote Customer Support information

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$10

$23

$57

How much do part time remote customer support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for part time remote customer support in Springfield, MA is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $26.35 per hour, depending on experience, location, and employer.

How does working as a part-time remote customer support agent typically impact work-life balance?

Part-time remote customer support roles generally offer significant flexibility, allowing individuals to better manage personal commitments alongside work. However, you may need to accommodate varying shift schedules, including evenings or weekends, based on business needs and customer demand. Successful remote agents often set clear boundaries and create a dedicated workspace to minimize distractions. Effective communication with your team and supervisors is essential, as most collaboration happens virtually. This flexibility can be a major advantage, but it's important to stay organized and proactive to maintain a healthy work-life balance.

What is a Part Time Remote Customer Support job?

A Part Time Remote Customer Support job involves assisting customers with their inquiries, problems, or requests via phone, email, chat, or social media, while working from a location outside the traditional office—usually from home. These roles typically require fewer hours than full-time positions and can offer flexible schedules. Duties often include answering questions, troubleshooting issues, and ensuring customer satisfaction. Remote customer support jobs are popular for those seeking work-life balance or supplemental income, and generally require good communication skills and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a Part Time Remote Customer Support representative, and why are they important?

To thrive as a Part Time Remote Customer Support representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding patience, active listening, and adaptability make someone stand out in this role. These skills ensure efficient resolution of customer issues and contribute to a positive customer experience in a virtual work environment.
What are popular job titles related to Part Time Remote Customer Support jobs in Springfield, MA? For Part Time Remote Customer Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Customer Support jobs in Springfield, MA look for? The top searched job categories for Part Time Remote Customer Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Part Time Remote Customer Support jobs? Cities near Springfield, MA with the most Part Time Remote Customer Support job openings:
Part Time Remote Customer Support jobs near you
Infographic showing various Part Time Remote Customer Support job openings in Springfield, MA as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,028 per year, or $23.1 per hour.
Licensed Mental Health Counselor / Therapist (Remote)

Licensed Mental Health Counselor / Therapist (Remote)

Talkspace

Glastonbury, CT • Remote

$70/hr

Part-time

Posted 21 days ago

Job description

Join Talkspace, a leading online platform for therapists and counselors to provide mental health care at their convenience, all from the comforts of home. This is a remote, part-time position for independently licensed therapists and counselors.

The Benefits:

  • Choose Your Time Commitment - As a Talkspace therapist, there is no caseload requirement or non-compete clause so you can keep your current clientele. Use Talkspace to fill in openings in your schedule or build a full caseload on our platform - up to you!
  • No Overhead - Wave goodbye to insurance barriers, marketing budgets, and other expenses associated with private practice. Talkspace provides client referrals to you & handles insurance claim submission and billing so you can focus on practicing the craft you love.
  • Flexible Scheduling - Provide mental health care at your convenience, whether that’s during the day, evenings, or on the weekend. In fact, many clients are available and seek care on evenings and weekends! Set the schedule that works best for you & your clients.
  • Bonuses - Earn bonuses for engagement with new clients!
  • AI Assistance - Our HIPAA-compliant AI tools expedite session preparation by providing a summary of key details from previous sessions and accelerate session documentation by drafting progress notes after each completed session. Usage is encouraged but optional.
  • And More! - Manage cases, write client notes, and schedule appointments all on the Talkspace app. Earn free CE credits by attending our Learning Community sessions. You’ll also have access to resources like our Provider Help Center and our dedicated Provider Support Team.

Requirements:

All therapists & counselors who join Talkspace must possess and provide proof of:

  • Independent, state-board-approved clinical license (e.g., LPC, LMHC, LCSW, LMFT)
  • Individual professional malpractice liability insurance policy
  • Individual NPI & CAQH numbers
  • Current residence in the USA

Experience working with teens, couples, military members and their family OR clients struggling with women’s health issues is a bonus but not required!

Compensation:

You will be reimbursed $70 for 60-minute live sessions; generally, compensation for sessions is determined by the state in which your client resides. Rates for shorter live sessions (30- and 45-minute) are prorated. Asynchronous messaging rates fluctuate depending on client plans and their state of residence. Finally, we offer bonuses based on engagement with new clients.

How does Talkspace work?

Talkspace is an online platform that matches mental health therapists / counselors with clients in their licensed state(s) through an easy-to-use and HIPAA-compliant app. Hold live sessions or exchange messages with your clients from almost anywhere, at any time!

Note: Due to demand, we currently place providers on a waitlist to join Talkspace if they ONLY have clinical licensure in the following states: TX, FL, NC, MI

Job Type: Full-Time, Part-Time, Contract, Remote

Talkspace logo

About Talkspace

Sourced by ZipRecruiter

Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Want to help over one million people feel better? Come join our team!

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2011

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