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Part Time Remote Customer Support Jobs in Rochester, NY

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

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Part Time Remote Customer Support information

See Rochester, NY salary details

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How much do part time remote customer support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for part time remote customer support in Rochester, NY is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.11 per hour, depending on experience, location, and employer.

How does working as a part-time remote customer support agent typically impact work-life balance?

Part-time remote customer support roles generally offer significant flexibility, allowing individuals to better manage personal commitments alongside work. However, you may need to accommodate varying shift schedules, including evenings or weekends, based on business needs and customer demand. Successful remote agents often set clear boundaries and create a dedicated workspace to minimize distractions. Effective communication with your team and supervisors is essential, as most collaboration happens virtually. This flexibility can be a major advantage, but it's important to stay organized and proactive to maintain a healthy work-life balance.

What is a Part Time Remote Customer Support job?

A Part Time Remote Customer Support job involves assisting customers with their inquiries, problems, or requests via phone, email, chat, or social media, while working from a location outside the traditional office—usually from home. These roles typically require fewer hours than full-time positions and can offer flexible schedules. Duties often include answering questions, troubleshooting issues, and ensuring customer satisfaction. Remote customer support jobs are popular for those seeking work-life balance or supplemental income, and generally require good communication skills and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a Part Time Remote Customer Support representative, and why are they important?

To thrive as a Part Time Remote Customer Support representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding patience, active listening, and adaptability make someone stand out in this role. These skills ensure efficient resolution of customer issues and contribute to a positive customer experience in a virtual work environment.
What are popular job titles related to Part Time Remote Customer Support jobs in Rochester, NY? For Part Time Remote Customer Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Customer Support jobs in Rochester, NY look for? The top searched job categories for Part Time Remote Customer Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Remote Customer Support jobs? Cities near Rochester, NY with the most Part Time Remote Customer Support job openings:
Part Time Remote Customer Support jobs near you

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Posted 16 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

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