ZipRecruiter

Log In

3

Part Time Remote Customer Service Jobs in Boston, MA

Symmetry

Remote Work Sales Agent

Boston, MA · Remote

$180K/yr

Build and maintain strong relationships with clients, providing exceptional customer service ... Our part-time agents who follow our system make approximately $30k-60k in their first year * Our ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsPart Time Remote Customer Service JobsPart Time Remote Customer Service Jobs in Boston, MA

Part Time Remote Customer Service information

See Boston, MA salary details

$10

$20

$29

How much do part time remote customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for part time remote customer service in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is a part time remote customer service?

A part time remote customer service job involves assisting customers with inquiries, issues, or orders from a location outside of a traditional office, typically from home. These roles usually require strong communication skills, a reliable internet connection, and the ability to work flexible hours. Duties may include answering phone calls, responding to emails or chat messages, and helping resolve customer concerns. This job is ideal for individuals seeking work-life balance or supplementary income while working remotely.

What are the key skills and qualifications needed to thrive as a part time remote customer service representative?

To thrive as a Part Time Remote Customer Service representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer systems is often required. Exceptional patience, active listening, and self-motivation help individuals excel in a remote environment. These skills ensure efficient customer support, high satisfaction rates, and effective independent work.

What are some common challenges faced in a part time remote customer service role, and how can I prepare for them?

Part-time remote customer service roles often present challenges such as managing time effectively, staying motivated without in-person supervision, and handling a variety of customer concerns through digital channels. To prepare, it's important to establish a dedicated workspace, develop strong written and verbal communication skills, and familiarize yourself with the company's support tools and resources. Regularly checking in with your team virtually and seeking feedback can also help you stay connected and improve your performance.

Are there any legitimate part-time remote customer service jobs?

Part-time remote customer service jobs are widely available and often involve handling customer inquiries via phone, email, or chat platforms. Reputable companies typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. Job seekers should verify the legitimacy of listings and avoid positions that ask for upfront fees or personal financial information.

What are the most commonly searched types of Remote Customer Service jobs in Boston, MA?

The most popular types of Remote Customer Service jobs in Boston, MA are:

What are popular job titles related to Part Time Remote Customer Service jobs in Boston, MA?

For Part Time Remote Customer Service jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Part Time Remote Customer Service jobs in Boston, MA look for?

The top searched job categories for Part Time Remote Customer Service jobs in Boston, MA are:

What cities near Boston, MA are hiring for Part Time Remote Customer Service jobs?

Cities near Boston, MA with the most Part Time Remote Customer Service job openings:

Part Time Remote Customer Service jobs near you
Infographic showing various Part Time Remote Customer Service job openings in Boston, MA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Part-Time Service Center Representative

Sentinel Group

Wakefield, MA • On-site, Remote

$22/hr

Part-time

Medical, Retirement

Re-posted 5 days ago

Job description

Location Note: This is a part-time hybrid or remote role. Work hours are Monday-Friday, 10:00am-2:00pm EST. Open to candidates in the following US states: Massachusetts, New York, Michigan, Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Maine, Minnesota, North Carolina, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Washington.
The Purpose of Your Role:
We are seeking an outgoing, highly motivated individual to join our company as part of our Service Center team. This individual will work in a team-oriented environment while acting as the point of contact for our clients' participant inquiries relating to employee benefits, including 401(k), Flexible Spending Account and COBRA Plans. The ideal candidate will be committed to providing superior customer service while being self-motivated to learn industry material to grow within Sentinel.
What you'll bring to Sentinel:
  • Customer-centric attitude and commitment to doing what is right for our participants
  • Positive and fun perspective to your daily interactions
  • Team player and continuous learner - you share your knowledge with your team and our participants and are always looking to further your own knowledge
  • Ability to both provide and accept feedback and apply that feedback to better your work process. Openness to new learning opportunities and desire to grow within the company
  • Quick learner, able to multitask, comfortable working in multiple applications

What you'll be responsible for:
  • Respond to our clients via telephone and electronic inquiry tools for multiple lines of business.
  • Use problem solving skills to assist participants with their requests. This will entail applying knowledge of the industry, our systems and processes, and all other available resources to provide complete and accurate solutions to our participants.
  • Act as the face of Sentinel to our participants, knowing that each interaction you have is an opportunity to demonstrate our superior level of quality service.
  • Serve as a liaison between participants and various internal departments by building relationships

About you:
We are looking for innovative thinkers to drive our business forward-someone with an entrepreneurial spirit, customer focus, drive, determination, and the strength of character to challenge the status quo. The financial services industry is forever changing and we are looking for someone who is flexible and willing to embrace change.
Preferred qualifications:
  • Participant facing customer service experience
  • A sincere interest in working within/ learning about the financial service industry
  • A passion for customer service
  • Team-oriented attitude and ability to work well with others towards common goals

Nice to haves:
  • Experience in benefits administration, human resources, investment services, and/or other related fields is preferred
  • A Bachelor's degree is preferred but not required
Salary Range: $22.00 per hour
At Sentinel, compensation is calibrated to your geographic location to reflect local market conditions; the posted salary range may vary based on where you live.
What you'll be part of:
Joining our company means becoming part of something special. We're driven by a mission to excel in our industry and within our team, supported by people who truly care about our organization.
Sentinel was recognized by The Boston Globe as a Top Place to Work in 2020, 2023, and 2025. The firm also earned the Top Workplaces USA Award from Energage through 2021-2026.
At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we wouldn't have it any other way. So even if you don't meet every single requirement, please consider applying if you like what you see. Our priority is to find talented individuals who enrich our team culture, contribute with enthusiasm, and are passionate about what they do.
Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.
See What We Stand For: https://www.sentinelgroup.com/About-Us/Join-Our-Team
Who we are:
Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we've remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team's commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you.
Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it's through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts - and their commitment to excellence - define who we are.
Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine).

Apply