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Part Time Remote Customer Service Immediate Start Jobs in Virginia

InsuraTec

Remote Insurance Sales Consultant

Burke, VA · Remote

Strong communication and customer service skills. * Self-motivated, dependable, and comfortable ... Flexible full-time/part-time schedule * Commission-only compensation * Performance-based uncapped ...

TestPros

Senior AI Test Engineer (Remote)

Sterling, VA · On-site +1

$50 - $80/hr

... analytical, customer-focused mindset and experience with the OWASP AI Testing Guide and other ... Start: Future projects in late 2026 or 2027 (not an immediate job opening) Type: Part-time ...

Centerbrite

BCBA (Part-time)

Fairfax, VA · On-site +1

$80 - $110/hr

BCBA (Board Certified Behavior Analyst) - Part-time $80-110/hr Flexible Schedule Hybrid (Remote ... The role is flexible from the start: come in part-time and grow into full-time if and when it works ...

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All JobsCustomer Service Immediate Start JobsPart Time Remote Customer Service Immediate Start JobsPart Time Remote Customer Service Immediate Start Jobs in Virginia

Part Time Remote Customer Service Immediate Start information

What is the difference between Part Time Remote Customer Service Immediate Start vs Part Time Remote Call Center Agent?

FeaturePart Time Remote Customer Service Immediate StartPart Time Remote Call Center Agent
CredentialsBasic customer service skills, sometimes a high school diplomaCustomer service experience, sometimes specific industry knowledge
Work EnvironmentHome-based, flexible hoursHome-based, often shift-based
Employer UsageCustomer service departments across various industriesCall centers, customer support firms
Search IntentImmediate start, part-time remote customer service jobsPart-time remote call center roles

Both roles involve remote customer interaction, but the Customer Service role emphasizes immediate start and general customer support, while Call Center Agents often work in structured call center environments with specific scripts and shift schedules.

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Part Time Remote Customer Service Immediate Start jobs near you

Assessment Specialist -Closed Captioning - FCC Compliance (Remote, Part Time)

Sterling, VA • On-site, Remote

TestPros
IT Services • 11 - 50 employees
Learn more about TestProsexternal

$40 - $70/hr

Part-time

Re-posted 26 days ago

Job description

TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world. We support the U.S. Federal Government and Commercial clients within the continental USA. TestPros is dedicated to making lives better, safer and more secure.
TestPros is seeking Accessibility Assessment Specialists with an analytical, customer-focused mindset and experience in usability, customer experience (CX), and accessibility compliance testing.
Start: Future projects late 2026 or 2027 (not an immediate job opening)
Type: Part-time consulting
Overview
Focus: Closed Captioning Quality and Caption Settings Accessibility for Television Devices
Regulatory Basis: Federal Communications Commission (FCC) closed captioning requirements
Location: Remote, with occasional travel to customer sites or TestPros labs in Sterling, VA
This role evaluates television devices for compliance with FCC closed captioning requirements, focusing on caption quality during video playback and the accessibility and usability of closed caption display settings within the TV user interface. The specialist performs hands-on device testing, documents compliance gaps, and provides actionable remediation guidance.
Key Responsibilities
Evaluate closed captions for accuracy, synchronicity, completeness, and placement. Test live, linear, and on-demand content as applicable. Identify caption timing, truncation, speaker attribution, and placement issues. Capture test evidence and document defects with clear reproduction steps and severity ratings. Assess accessibility and usability of caption display settings, including discoverability, customization options, consistency across apps and inputs, preview functionality, and interaction via standard remote controls. Develop and execute test plans mapped to FCC requirements, produce compliance assessment reports with remediation recommendations, validate fixes, and collaborate with QA, engineering, product, and compliance teams.
Required Skills
  • 5+ years of experience in accessibility testing, QA, compliance testing, or video/TV device testing
  • Hands-on experience evaluating closed captioning quality
  • Strong understanding of FCC closed captioning principles (accuracy, synchronicity, completeness, placement)
  • Experience testing physical TV devices using remote controls
  • Ability to document findings clearly with supporting evidence
  • Strong written communication and reporting skills
Preferred Skills
  • Experience testing smart TVs, set-top boxes, or streaming devices
  • Familiarity with caption customization features and UI discoverability testing
  • Knowledge of CVAA or device-level accessibility requirements
  • Accessibility or QA certifications (CPACC, WAS, or similar)

Work Environment: Hands-on device testing role. Remote-friendly when device access is available, with occasional on-site or hybrid work as needed.
Rate: $40-70/hr (1099 or Corp. To Corp.). This range represents a good-faith estimate and is not a guarantee; final compensation is determined by factors such as experience, qualifications, and government contract labor rate requirements and may fall outside the stated range.
Equal Opportunity Employer
TestPros is an equal-opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
Offer Considerations
TestPros considers several factors when extending an offer, including but not limited to, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications.
Federal Compliance
As a federal contractor, TestPros is subject to all federal and state mandates and/or other customer requirements.

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