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Part Time Remote Customer Service Associate Jobs in Santa Rosa, CA

M&A Associate

Santa Rosa, CA ยท Remote

$40 - $60/hr

This a full-time or part-time REMOTE position * You'll be able to choose which projects you want to work on * You can work on your own schedule * Projects are paid hourly starting at $50-$60 USD per ...

RN Clinical Supervisor

Napa, CA ยท Remote

$60 - $70/hr

This part-time, flexible, primarily remote position provides clinical oversight of skilled nursing services in accordance with: California Title 22 HHA regulations and CDPH Home Health Agency ...

Associate Attorney

Santa Rosa, CA ยท Remote

$40 - $60/hr

... of remote work and setting your own schedule. We are looking for a Associate Attorney (part-time work from home) to help advance AI development. As a member of DataAnnotation's Law team, you'll be ...

Fully Remote (supporting an onsite team in Glen Ellen, California) Job Type: Part-Time About the ... Experience developing, leading, or expanding MAT services. * Experience creating or improving ...

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How much do part time remote customer service associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for part time remote customer service associate in Santa Rosa, CA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Remote Customer Service Associate, and why are they important?

To thrive as a Part Time Remote Customer Service Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM platforms, help desk software, and basic computer proficiency are commonly required. Exceptional patience, active listening, and adaptability help associates stand out when handling diverse customer inquiries remotely. These skills ensure efficient resolution of customer issues, high satisfaction rates, and seamless remote collaboration.

What are some common challenges faced by part-time remote customer service associates, and how can they be overcome?

Part-time remote customer service associates often face challenges such as managing time effectively, staying motivated without in-person supervision, and handling high volumes of customer inquiries. To overcome these, it's helpful to establish a dedicated workspace, set a consistent schedule, and use productivity tools to track tasks. Regular virtual check-ins with your team and actively participating in online training can also help you stay connected and grow your skills while working remotely.

What is a Part Time Remote Customer Service Associate?

A Part Time Remote Customer Service Associate is a professional who assists customers with inquiries, issues, or orders while working remotely, often from their home. They typically interact with customers via phone, email, chat, or social media, providing support and resolving problems. Since the position is part-time, associates usually work fewer hours than a full-time schedule, offering flexibility. This role is essential for companies that want to provide customer support outside of traditional office settings.

What is the difference between Part Time Remote Customer Service Associate vs Part Time Remote Customer Support Specialist?

AspectPart Time Remote Customer Service AssociatePart Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, handling customer inquiries via phone, chat, or emailRemote, providing technical or product support to customers
Industry UsageRetail, telecommunications, service industriesTechnology, software, electronics sectors
Search & Comparison IntentCustomer service roles, entry-level remote jobsTechnical support, product assistance roles

Both roles involve remote work and customer interaction, but Customer Service Associates focus on general inquiries and issue resolution, while Customer Support Specialists often handle technical or product-specific support. The main difference lies in the nature of support provided, with specialists typically requiring more technical knowledge.

What are the most commonly searched types of Part Time Remote Customer Service jobs in Santa Rosa, CA? The most popular types of Part Time Remote Customer Service jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Part Time Remote Customer Service Associate jobs? Cities near Santa Rosa, CA with the most Part Time Remote Customer Service Associate job openings:

Special Ed Case Manager (Fully Remote)

Executive Functions

Petaluma, CA โ€ข Remote

$55 - $75/hr

Part-time

Medical, Retirement

Posted 4 days ago


Job description

We're Hiring: Special Ed Case Manager ( PART-TIME, Remote - California Only)

Only apply if you live in California and hold a current SPED credential.


ABOUT US


Executive Functions, Inc., dba EF Specialists (EFS), is the most comprehensive executive function coaching company in California. We are proudly NPA-certified, partnering with school districts to design highly individualized student programs while also supporting families through private services.


We're serious about what we do-but we also believe great work happens when you enjoy the people you work with. Check us out at www.efspecialists.com


WHO ARE WE LOOKING FOR?

Someone who is...

  • A natural relationship builder-you can connect with parents, students, educators, and attorneys with ease
  • Organized to your core (you love a good system and don't let details slip)
  • A strong communicator who can be both empathetic and direct when needed
  • Solution-oriented-you don't just spot problems, you fix them
  • Comfortable juggling multiple roles without dropping the ball
  • Proactive and accountable-you own your work and follow through
  • Passionate about supporting students with diverse learning needs

Bonus points if you can balance professionalism with a sense of humor-we appreciate both.


JOB SUMMARY

Under general supervision, the Special Ed Case Manager plays a critical, multi-faceted role across Special Ed Case Manager, Special Ed Liaison, and EF Specialist functions.


This is not a "one-lane" job-you'll be at the center of communication and coordination between school districts, legal teams, families, and our internal specialists. Your ability to manage details, expectations, and relationships will directly impact student success and company performance.


This is not a "one-lane" job-you'll be at the center of communication and coordination between school districts, legal teams, families, and our internal specialists. Your ability to manage details, expectations, and relationships will directly impact student success and company performance.


WHAT YOU'LL DO

Special Ed Case Manager

  • Provides Case Management services for specialized cases
  • Coordinate services across the full care team
  • Support reporting, assessments, and ongoing evaluation of student needs
  • Can attend IEP meetings for our students

Special Ed Liason

  • Serve as the primary connection between EFS and school districts/SDP clients
  • Lead initial meetings with potential clients and partners
  • Clearly communicate our services, processes, and value
  • Oversee active cases and ensure high-quality service delivery
  • Facilitate strong, collaborative relationships between families and specialists
  • Lead Family Team meetings and align expectations across all parties
  • Navigate challenges with empathy, clarity, and strategic thinking

EF Specialist

  • Provide 1:1 remote executive function coaching
  • Help students build skills in organization, time management, and self-advocacy
  • Develop individualized plans and guide students through consistent progress
  • Partner with families to troubleshoot academic and communication challenges

SCHEDULE & EXPECTATIONS

  • Hourly, part-time: 5-20 hours/week (flexible, with some fluctuation)
  • Follows the academic calendar (busy during fall/spring; lighter during breaks)
  • Availability during the school year is essential
  • Time off should align with typical school breaks (summer, winter, spring)


BENEFITS of working with EFS:

  • Flexible, part-time remote work
  • Work with students across the globe
  • 401(k) with employer match (after 6 months)
  • Client Retention Bonus Plan
  • Healthcare reimbursement (90 days; 15+ hrs/week)
  • Technology reimbursement (based on hours)
  • Meaningful, impactful work-you'll see the difference you make


EDUCATION, CERTIFICATION, AND TRAINING QUALIFICATIONS:

Required:

  • Master's degree in Education (or equivalent)
  • Active Special Education credential (required)
  • Minimum 2 years of case management experience in a SPED setting

Preferred:

  • 3+ years of teaching, administrative, and/or coaching experience

Compensation (DOE):

  • Direct Service rate: $55-75 per hour
  • Administrative rate: $40-$45 per hour

How to Apply

  1. Review the application and expectations, and submit the requested information.
  2. Submit your resume, credentials, and a cover letter that highlights relevant education, experience, availability, and why you would be a great fit.


We look forward to learning more about you and your passion for helping students thrive.