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Part Time Remote Customer Service Associate Jobs in Rochester, MN

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How much do part time remote customer service associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for part time remote customer service associate in Rochester, MN is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Remote Customer Service Associate, and why are they important?

To thrive as a Part Time Remote Customer Service Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM platforms, help desk software, and basic computer proficiency are commonly required. Exceptional patience, active listening, and adaptability help associates stand out when handling diverse customer inquiries remotely. These skills ensure efficient resolution of customer issues, high satisfaction rates, and seamless remote collaboration.

What are some common challenges faced by part-time remote customer service associates, and how can they be overcome?

Part-time remote customer service associates often face challenges such as managing time effectively, staying motivated without in-person supervision, and handling high volumes of customer inquiries. To overcome these, it's helpful to establish a dedicated workspace, set a consistent schedule, and use productivity tools to track tasks. Regular virtual check-ins with your team and actively participating in online training can also help you stay connected and grow your skills while working remotely.

What is a Part Time Remote Customer Service Associate?

A Part Time Remote Customer Service Associate is a professional who assists customers with inquiries, issues, or orders while working remotely, often from their home. They typically interact with customers via phone, email, chat, or social media, providing support and resolving problems. Since the position is part-time, associates usually work fewer hours than a full-time schedule, offering flexibility. This role is essential for companies that want to provide customer support outside of traditional office settings.

What is the difference between Part Time Remote Customer Service Associate vs Part Time Remote Customer Support Specialist?

AspectPart Time Remote Customer Service AssociatePart Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, handling customer inquiries via phone, chat, or emailRemote, providing technical or product support to customers
Industry UsageRetail, telecommunications, service industriesTechnology, software, electronics sectors
Search & Comparison IntentCustomer service roles, entry-level remote jobsTechnical support, product assistance roles

Both roles involve remote work and customer interaction, but Customer Service Associates focus on general inquiries and issue resolution, while Customer Support Specialists often handle technical or product-specific support. The main difference lies in the nature of support provided, with specialists typically requiring more technical knowledge.

What are the most commonly searched types of Part Time Remote Customer Service jobs in Rochester, MN? The most popular types of Part Time Remote Customer Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Part Time Remote Customer Service Associate jobs? Cities near Rochester, MN with the most Part Time Remote Customer Service Associate job openings:
Part Time Remote Customer Service Associate jobs near you
Member Care Champion / Medical Assistant (Rochester, MN)

Member Care Champion / Medical Assistant (Rochester, MN)

Enara Health

Rochester, MN • On-site, Remote

$19 - $21/hr

Part-time

Posted 27 days ago

Job description

About Enara
Enara is a world renowned obesity and medical weight loss start-up, based in Silicon Valley, pioneering the use of data, digital, and clinical treatments to provide personalized plans with measurable results. Enara was founded by people from Stanford, UCSF, Kaiser, ClassPass & Evernote. Our mission is to develop the first ever platform to scale obesity treatment. Our platform allows for the latest breakthroughs in nutrition, exercise, and obesity science to be optimized and delivered in a series of personalized and programmable experiences. Our solutions are disseminated through unified products and services we deploy for the healthcare ecosystem; with a current focus on small to medium sized medical groups and clinics. Our platform has served over 14,000 members and delivers world leading 16%+ weight loss sustained over 3 years. We deliver life changing care to members and we are redesigning the clinic-patient relationship. We are backed by Offline.VC, Charge.VC, VSC, Continuum Ventures, as well as many prominent angels in Silicon Valley.
 
Role
The Member Care Champion is an essential member of the clinical operations team at Enara Health. The ideal candidate will be responsible for overseeing several components of our member journey delivering quality patient care in every step of the way. You will work closely with the clinical and acquisition team performing various tasks that will ensure smooth member flow and efficient operation while streamlining the communication in between departments. We are looking for a warm, passionate team player to join this team to support our physicians, clinical staff and most importantly our members. The MCC will be responsible for adhering to all procedures and practice guidelines promoting communication with all team members, maintaining complete, timely and accurate clinical documentation on site but also online.
Key Responsibilities
  • Check-in Process: Be the friendly face that greets our members, manage the check-in process efficiently, measure and record vital signs accurately, and communicate effectively with our providers.
  • Perform Diagnostic Procedures: Conduct non-invasive diagnostic procedures like body measurements, body composition testing, metabolic testing, and EKGs, all while ensuring accuracy and compliance.
  • Schedule Follow-Up Appointments: Coordinate follow-up appointments, reach out to members who missed their appointments, and assist with rescheduling to keep everything on track.
  • New Member Enrollments: Assist with the onboarding process, including verifying member eligibility, confirming necessary information, and scheduling initial appointments.
  • Provide remote support to our Member Care & Growth Managers (Acquisitions team) by performing lead outreach and following up with missed initials to reschedule them.
  • Manage Inbound/Outbound Communications: Handle phone calls, voicemails, emails, and member app messages with patience and a smile, providing timely and accurate responses.
  • Cross-Department Coordination: Collaborate with other departments to address member concerns and ensure comprehensive and effective solutions.
  • Billing Coordination: Work closely with our billing partners to ensure prior authorization tasks are created and not missed, facilitating smooth processing of member enrollments and services.
  • Lead Outreach: Provide remote support to our acquisitions team by performing lead outreach and follow-up with missed initial appointments, ensuring a seamless enrollment process.
Skills and Attributes
  • Empathy and Professionalism: Understand members' needs and respond with empathy and professionalism.
  • Communication: Showcase excellent written and verbal communication skills for clear and effective interactions.
  • Adaptability: Be flexible and open to change in the fast-paced healthcare environment.
  • Problem-Solving: Think quickly to provide solutions to member issues, ensuring a seamless experience.
  • Team Collaboration: Work harmoniously with other departments to offer comprehensive support and care.
  • Promote Enara's Values: Model a compassionate, honest, positive, and open attitude. Use your communication skills to motivate, empower, and inspire others, contributing to our vibrant Enara culture.
Minimum Requirements
  • Minimum of 1 year related work experience in healthcare.
  • Proficiency in Google Suite (Documents, Sheets, Forms).
  • Proficiency with medical technology, including EMR and mobile apps.
  • Must live within commuting distance to Rochester, MN
Impress Us Even More
  • Passionate about Obesity Medicine, nutrition, fitness, behavioral health
$19 - $21 an hour
Job Type: Part-time, hybrid (approx 15-20 hours a week)
 
Job Location: Rochester, MN
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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