Part Time Remote Customer Experience Associate Jobs in Pittsfield, MA

Talkiatry is a clinician-led, virtual psychiatry practice built to combine the stability of a hospital practice with the clinical autonomy of private practice.

This role is designed for psychiatrists who want:

• Predictable, W-2 compensation and benefits

• Flexible scheduling, control over their schedule, session structure, and patient population

• Minimal administrative burden in a fully remote, outpatient model

What your day-to-day practice looks like:

• 100% remote, outpatient psychiatry

• Lower to moderate acuity populations (ex. anxiety, depression, ADHD, mood disorders, OCD, PTSD)

• Patient population across the lifespan: children & adolescents (treated by board-certified Child & Adolescent Psychiatrists only), adults, and geriatric patients

• Standard session lengths (60-minute intakes, 30-minute follow-ups)

• No inpatient, intensive outpatient programs (IOP), partial hospitalization care or crisis coverage

• In-house referral network to therapists

• Full operational support, including scheduling, billing, intake coordination, and licensing

Clinical autonomy & flexibility:

• Control over schedule and weekly availability

• Session length within established clinical standards

• Patient population, balanced to individual criteria and preferences

• Clinical decision-making without pressure to shorten visits or increase volume

Benefits & stability :

• Employer-paid health, dental, and vision insurance (up to 100% of premiums)

• Malpractice coverage (occurrence-based, 100% employer-paid)

• 401(k) match with employer match and Day 1 vesting

• Paid time off (PTO), paid sick time, and 11 paid holidays

• Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years)

• CME reimbursement and dedicated CME days

• Licensing support with upfront coverage of costs

• Technology package provided

What we’re looking for:

• Board-certified or board-eligible psychiatrists (MD/DO)

• Active, unrestricted medical license (multi-state licensing support available)

• Interest in outpatient, 100% telepsychiatry-based care

• Comfort with learning streamlined clinical technology

• Strong clinical judgement, communication skills, and collaborative mindset

Full-time and part-time W-2 employment

Total annual on-target earnings of $325k - $375k+, consisting of:

• Base salary

• Monthly productivity incentive (guaranteed during initial 6-month onboarding period)

Our history

Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist in adult, child, and adolescent psychiatry, and Robert Krayn, a patient who experienced firsthand the challenges of accessing care. Together, they set out to reimagine outpatient psychiatry by building a model that supports both patients and clinicians, while expanding access to mental healthcare.

Our culture

Our clinical community includes 800+ psychiatrists and PMHNPs and 350+ therapists practicing across 32 languages.

Learn more

Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our LinkedIn Life@ pages to hear directly from clinicians who practice with Talkiatry: https://www.linkedin.com/company/talkiatry/life/talkiatry/

E-Verify

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work (English & Spanish).

Equal Opportunity Employer

Talkiatry is an equal opportunity employer. We provide equal opportunity in employment and do not discriminate based on an applicant’s background, including but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other applicable characteristic protected by law.

Reasonable Accommodation

Talkiatry is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need a reasonable accommodation to complete the application or interview process, please contact us at clinicalcareers@talkiatry.com.

Compensation Range: $325K - $375K