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Part Time Remote Call Center Jobs in Kentucky (NOW HIRING)

Talkiatry

Remote Therapist - Kentucky

Lexington, KY · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Compensation, Benefits & Stability: * Full-time and part-time W-2 employment * $70k with the ...

Talkiatry

Remote Therapist - Kentucky

Bowling Green, KY · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Compensation, Benefits & Stability: * Full-time and part-time W-2 employment * $70k with the ...

Talkiatry

Remote Therapist - Kentucky

Louisville, KY · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Compensation, Benefits & Stability: * Full-time and part-time W-2 employment * $70k with the ...

All JobsCall Center JobsPart Time Remote Call Center JobsPart Time Remote Call Center Jobs in Kentucky

Part Time Remote Call Center information

What are the key skills and qualifications needed to thrive in the Part Time Remote Call Center position, and why are they important?

To thrive as a Part Time Remote Call Center representative, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, call center software, and basic troubleshooting platforms is generally required. Excellent listening skills, patience, and the ability to stay organized and self-motivated make candidates stand out in this remote environment. These competencies are vital for delivering positive customer experiences, meeting performance metrics, and effectively handling inquiries from a remote setting.

What is a Part Time Remote Call Center job?

A Part Time Remote Call Center job involves handling inbound or outbound calls for a company while working from home. Responsibilities typically include assisting customers, answering inquiries, processing transactions, or providing technical support. These roles offer flexible schedules, making them ideal for students, parents, or those seeking supplemental income. Strong communication skills and a reliable internet connection are usually required. Training is often provided to ensure employees can effectively support customers.

What does a typical workday look like for a Part Time Remote Call Center representative?

A typical day as a part time remote call center representative involves logging in to your company’s system, handling inbound or outbound customer calls, responding to emails or live chats, and accurately logging interactions in CRM software. You may also participate in virtual team meetings or training sessions and follow set schedules to ensure coverage during peak hours. While you’ll work independently from home, ongoing communication with supervisors and teammates is common to address escalated issues and share updates. This role requires strong time management and the ability to stay engaged without direct in-person supervision.

What are the most commonly searched types of Remote Call Center jobs in Kentucky? The most popular types of Remote Call Center jobs in Kentucky are:
What are popular job titles related to Part Time Remote Call Center jobs in Kentucky? For Part Time Remote Call Center jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Call Center jobs in Kentucky look for? The top searched job categories for Part Time Remote Call Center jobs in Kentucky are:
What cities in Kentucky are hiring for Part Time Remote Call Center jobs? Cities in Kentucky with the most Part Time Remote Call Center job openings:
Part Time Remote Call Center jobs near you
Infographic showing various Part Time Remote Call Center job openings in Kentucky as of July 2026, with employment types broken down into 11% Full Time, and 89% Part Time. Highlights an 100% Remote job distribution.
Access Coordinator - Remote for residents of Greater Louisville area - Part-Time

Access Coordinator - Remote for residents of Greater Louisville area - Part-Time

Seven Counties Services

Louisville, KY • On-site, Remote

Part-time

Posted 24 days ago

Seven Counties Services rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Description:
Hours: Monday, Wednesday, Thursday and Friday, 9:15 am - 2:15 pm
ESSENTIAL JOB FUNCTIONS
  • Demonstrating high-level customer service skills, professional etiquette and service excellence, provides telephone screening for individuals who utilize SCS Access.

  • Determines client eligibility for services and verifies insurance coverage or provides information on sliding scale options when applicable.

  • Obtains all information effectively and efficiently (i.e., demographic, and clinical information) and records accurately documentation in the electronic database.

  • Demonstrates knowledge and competency in effective triage and intervention, ensuring that appropriate referrals are provided, and follow-up is made to verify that connection.

  • Effective routes/ transitions to CIC/Crisis team and/or identified program needs as appropriate.

  • Promotes a departmental culture of cooperation and collaboration with other Seven Counties Services departments, community agencies, hospitals, mental health consumers, and the public at large.

  • Ensures compliance with all defined organization and Access standards.

  • Adheres to all department and organization requirements as defined. (i.e.- completes annual trainings, attends team meetings, in-service training, and other quality assurance training, etc.)

  • Performs other duties as assigned.

EDUCATION
  • High School Diploma/ GED required.

  • Bachelor's degree in Psychology, Social Services, Human Behavior Services or a related field of study preferred.

EXPERIENCE
  • One (1) year of experience in a health care customer service or call center setting with bachelor's degree (or) Three years (3) years of health care customer service or call center setting with High School Diploma/GED required.

  • High volume call center experience preferred.

  • Crisis counseling experience preferred.

  • Customer Relationship Software (CRM); Microsoft 365/Teams/Cloud based software phone system (Example: Zoom Phone Now); Electronic Health Record (preferably Netsmart myAvatar) preferred.

  • Proficiency in word processing/data entry skills, general computer knowledge and associated skills are required.

  • Highly effective listening, retention, communication, and relay of essential information skills in a supportive, responsive, client and service focused environment are essential.

REQUIREMENTS
  • Reliable, high speed internet connection. In circumstances in which the high-speed internet fails, working onsite is required.

COMPANY OR PERSONAL VEHICLE USAGE: No
PHYSICAL DEMANDS
  • Position has no unusual physical demands.

  • May involve modestly unpleasant situations such as offensive language from callers.

Time Type:
Part time

What Seven Counties Services employees say

Pay

Hours and flexibility

Workplace

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