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Part Time Remote Call Center Agent Jobs in Raleigh, NC

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Part Time Remote Call Center Agent information

See Raleigh, NC salary details

$10

$16

$24

How much do part time remote call center agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for part time remote call center agent in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is a part time remote call center agent?

Part time remote call center agents are customer service representatives who work from home or another remote location, typically for fewer than 40 hours per week. Their main responsibilities include handling inbound or outbound calls, assisting customers with inquiries or issues, and performing basic data entry tasks. This role allows for flexible scheduling and can be ideal for those balancing other commitments, such as school or another job. Employers often provide training and the necessary software to help agents perform their duties effectively.

What are the key skills and qualifications needed to thrive as a part time remote call center agent?

To thrive as a Part Time Remote Call Center Agent, you need strong communication abilities, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Outstanding agents excel through patience, problem-solving, and the ability to remain calm under pressure. These skills and qualities are vital for delivering excellent customer service, resolving issues efficiently, and maintaining high customer satisfaction in a remote environment.

What are some common challenges faced by part time remote call center agents, and how can they be managed?

Part-time remote call center agents often face challenges such as managing time effectively between shifts, staying motivated without in-person supervision, and maintaining clear communication with team members who may be in different locations or time zones. To overcome these challenges, it's helpful to establish a dedicated workspace, set a consistent schedule, and utilize collaboration tools provided by the employer. Regular check-ins with supervisors and colleagues can also foster a sense of connection and ensure that everyone is aligned on goals and updates.

What is the difference between Part Time Remote Call Center Agent vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Call Center AgentPart Time Remote Customer Service Representative
CredentialsBasic customer service skills, sometimes call center certificationsCustomer service skills, possibly additional product knowledge
Work EnvironmentHome-based, call center software, headsetHome-based, communication tools, CRM systems
Industry UsageCall centers, telecommunication companiesRetail, tech, healthcare, various industries
Search & Comparison IntentFocus on call handling, scripts, and telephonyFocus on customer support, issue resolution

Both roles involve remote customer interaction, but Part Time Remote Call Center Agents typically handle inbound/outbound calls using call center software, while Customer Service Representatives may focus more on resolving customer issues via chat or email. The roles overlap in skills and environment but differ in communication channels and industry focus.

What cities near Raleigh, NC are hiring for Part Time Remote Call Center Agent jobs?

Cities near Raleigh, NC with the most Part Time Remote Call Center Agent job openings:

Infographic showing various Part Time Remote Call Center Agent job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.

English Instructor (FT) Remote - NC

Chapel Hill, NC โ€ข On-site, Remote

Vanguard College Prep
Education Programs Administrationย โ€ขย 11 - 50 employees

$20 - $24/hr

Full-time, Part-time

Medical, Dental, Vision, PTO

Posted yesterday

New


Job description

About the Job
Do you remember the teacher who went above and beyond to help you realize your potential? At Vanguard College Prep, we are looking for educators ready to pay that forward. Where other test prep companies hire part-time gig workers to teach 'hacks,' we hire full-time professionals to build lasting core skills. We don't run an assembly line; we treat every student as an individual, preparing them for top-tier colleges and beyond.
Compensation:
  • Base Pay: $20.00 - $24.00 / hour (40 hours/week)
  • Health & Wellness: Comprehensive medical, dental, and vision insurance
  • Time Off: Paid Time Off (PTO), paid sick days, plus fully paid winter vacations

What You Will do:
  • Teach and Inspire: Instruct small groups of students in their English core skills to promote long-term understanding of topics and top scores in their college readiness exams (ACT & SAT).
  • Track Growth: Track your students' progress as they move through Vanguard's unique multi-phase curriculum, engaging students in individualized growth and improvement opportunities along the way.
  • Manage and Model: Maintain and update student lesson schedules, hold them accountable for assignments, and model professionalism along with strong organizational skills through timely student communication.
  • Innovate: Spearhead the development and creative execution of ever-evolving lesson plans and curriculum.
  • Mentor: Guide middle and high school students with empathy and an innate understanding that the college application process is becoming increasingly competitive and stressful.

Requirements:
  • Bachelor's degree or higher in a humanities field from US Schools (English, Creative Writing, Journalism, Publishing, etc.) (Master's or higher preferred)
  • Teaching experience in English and/or experience working in a college-level Writing Center (1+ years)
  • Demonstrated academic excellence (e.g., 3.5+ GPA).
  • Strong verbal skills and mastery of the English language
  • Proficiency in MS Excel, MS Word, MS PowerPoint, and G-Suites
  • Access to a reliable internet connection and a workspace with minimal noise/distraction
  • Commitment to work during Hours of Operations:
    • Mondays and Fridays: Closed
    • Tuesdays to Thursdays: 1:30 pm CST to 9:30 pm CST
    • Saturdays and Sundays: 9:30 am CST to 5:30 pm CST

The ideal candidate will also possess:
  • Experience teaching at the college or community college level
  • Robust understanding of classroom pedagogy and the ability to create customized, engaging lesson plans that use practical, real-world examples to inspire a love for learning
  • Desire to help students recognize, reach for, and realize their fullest potential
  • A dynamic and outgoing personality
  • The ability to work both independently and in a team environment

Why you want to teach with Vanguard College Prep:
  • Paid training and comprehensive preparation
  • Distinctive and individualized approach to test prep with a strong track record of producing top-tier students and nationally-ranked test scores
  • Opportunity to work with our distinctly engaged, enthusiastic, and driven client base of students energized by Vanguard's commitment to the highest-quality client experience
  • Elite team of instructors, counselors, and specialists from top universities across the nation who are passionate about fostering student success
  • Quickly-growing start-up environment that emphasizes creativity, collaboration, and leadership, with opportunities for long-term career growth
  • Competitive compensation structure (dependent on experience) with benefits

About Vanguard College Prep:
Vanguard College Prep is a full-service educational company whose mission is to enable the future leaders of our globalized world to meet their fullest potential. Through its test prep, college counseling, and college essay services, Vanguard is committed to providing meaningful, all-encompassing college preparation that treats each student as an individual, preparing them for the boardroom, not the assembly line.
Two things set Vanguard apart from other after school companies: our elite team and our personalized, organic curriculum. Unlike other test prep companies, which often take a one-size-fits-all approach to test prep, Vanguard recognizes that every student learns differently. Our experienced instructors and counselors strive to shatter this assembly line model by focusing on core learning rather than short-term strategies and tips, tailoring instruction to fit each student's individual needs. We encourage students' continual questioning and curiosity with the goal of extending learning beyond the classroom, so that our students will be successful in the elite college of their choice and beyond.