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Part Time Remote Appointment Setting Jobs in Tennessee

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All JobsAppointment Setting JobsPart Time Remote Appointment Setting JobsPart Time Remote Appointment Setting Jobs in Tennessee

Part Time Remote Appointment Setting information

What is the difference between Part Time Remote Appointment Setting vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Appointment SettingPart Time Remote Customer Service Representative
CredentialsBasic communication skills, sometimes CRM familiarityCustomer service experience, communication skills, CRM or helpdesk software knowledge
Work EnvironmentRemote, flexible hours, focused on schedulingRemote, flexible hours, focused on assisting customers and resolving issues
Industry UsageSales, healthcare, real estateRetail, tech support, e-commerce
Search & Comparison IntentInterested in appointment scheduling roles, lead generationInterested in customer support roles, client interaction

While both roles are remote and part-time, appointment setting focuses on scheduling and lead generation, whereas customer service involves assisting customers and resolving issues. Your choice depends on whether you prefer scheduling tasks or direct customer interaction.

How to make $1000 a week remotely?

A part-time remote appointment setting role can help you earn $1000 weekly by consistently booking qualified appointments for clients, often requiring strong communication skills and familiarity with CRM tools. To reach this income level, you may need to work multiple hours, develop a high volume of appointments, and improve your sales or persuasion skills. Success depends on your experience, efficiency, and the demand for appointment setters in your niche.
What are the most commonly searched types of Remote Appointment Setting jobs in Tennessee? The most popular types of Remote Appointment Setting jobs in Tennessee are:
What cities in Tennessee are hiring for Part Time Remote Appointment Setting jobs? Cities in Tennessee with the most Part Time Remote Appointment Setting job openings:
Part Time Remote Appointment Setting jobs near you

Remote Full time and Part time Call Center Agent

Cerida Investment Corp

Nashville, TN • Remote

$15/hr

Full-time, Part-time

Posted 27 days ago

Job description

Customer Service Agent – Remote

Job Type: Full-time and Part-time – Work from Home

Hours: Open availability 7 days

Salary: $15.00

About AnswerNet

AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.

Job Summary:

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Required Knowledge /Skills / Abilities / Qualifications:

Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume call center experience

WAH Requirements:

PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.